Heather is an awesome and professional hair stylist she always makes sure your happy their hasn't…read morebeen a time I wasn't happy all the people that work there are very welcoming

erica did a fabulous per on my hair!!! they are well educated stylists that do awesome creations!read more

I was able to have an appointment when I wanted their help restrictions are very comfortable for me…read morethey had an amazing salon an assortment of products offered different things for me to do or try and I was extremely happy with the service that I got

I've been going to Downtime for years and usually see Tammy. She's fantastic and knows my hair…read morebetter than I do. The rest of the staff are pleasant and helpful. The place is nice and they sell tons of great Aveda products.

Val is awesome!! New pedicure chairs are comfy & relaxing! Great environment & friendly staff!read more

Talented, friendly staff that will go out of their way to accommodate your needs…read more We had a wedding day emergency and the staff was quick to accommodate us there and afterwards with a hair mess-up.

I had a GC for a facial that I planned to use before the Pandemic shut everything down. Aveda was…read morefantastic to reload my points and reissue the certificate. The salon I planned to use has changed their "menu" and I wasn't thrilled, so did more digging and found Downtime Salon and Spa. I am thanking God that the previous salon forced me to seek another alternative. I had the absolute BEST facial ever today. Kelly didn't try to talk my ear off...she just let me relax and enjoy the awesome experience. My skin feels refreshed and renewed and I will definitely be a customer any time I need to treat myself. Thank you for a fabulous birthday!!!!!

I have been to the spa several times for massages pedicures and a waxing. I have never had a bad…read moreexperience, the massages and pedicures are wonderful. Even my husband who is skeptical about going to a spa now looks forward to when we have an appointment.

Got my hair cut and styled. NEVER AGAIN it's all types of lengths. Seen better work out of a…read morestudent center!

Kinda hit or miss, as is common with all larger hair salons. Have gotten excellent service several…read moretimes, with no wait time. Then again, I've taken my sons & had to wait more than an hour, on several occasions, only to receive substandard service. I could've done a better job cutting their hair sometimes! So, either you get the best or the worst, there's really no in between.

Not a fan of this salon. Prices are high and staff are condescending. I don't understand any of it.read more

Hands down Best place to get your hair done!!! Giusi does my hair, she always does such a…read morefantastic job. As always completely satisfied!thanks

If I can give them 0 stars I would. I used to go here and never really had a problem with them. It…read morehad been awhile and I thought that maybe I'd give them another chance and I seriously regret it The lady there doesn't know how to do brows, we asked her if she could keep the shape of the brow and just trim them, she took way too much off. Then went we both signed our names in, she gave us such bad attitude "Why didn't you tell me before?" Very rude and disgusting. We signed both our names in and when you asked us why we were here I clearly stated we both were here for our brows. Then she continued to speak under her breath to her coworkers. Save your money and go to somewhere courteous where the workers aren't disgusting and rude, and where they actually know what they're doing. Will never be going here again.