Don't know if this is still a legit business. Two guys. Quote come in from one of their personal accounts not on a business letterhead. Promised quotes a couple times and they never came in. Most of the positive reviews are from 3-4 years ago. Don't think it's the same owners now. read more

If we could give this business zero stars we would. We hired Restoration King to fix our shower that had a water leak. At first, everything seemed to be okay. However, after a few months all the tile started to crack, and we noticed more water damage. We called Restoration King and asked them to come take a look. It took several months for them to come back with several different employees giving different statements. Apparently, they have a higher turnover rate of employees because we talked to several different people. The manager said he would honor our contract and repair the damage. There was a demo team that came out to take out the damaged tile. However, they then decided that they would not honor the contract and complete the project. So, we once again have no shower! By the way they dropped the tile, and it went through our bathroom floor and damaged the kitchen ceiling. This company lacks integrity and have left us without a usable bathroom. The owner of the company has no respect for her customers and was less than helpful. Please do not use this company for any reason. read more

Horrible. First it was non stop delays or guys getting pulled for other jobs. Delayed by well over a month and had to have them redo even a subpar diy job status. Forward to after payment was complete which was a nightmare not understanding simple invoicing on what they can charge and not the bathroom started flooding. I went to open the shower trap and they grouted over the top. Finally I cut into it and the trap was filled with grout. I'll be fixing this myself so I know it's done right. Just horrible workmanship, finishing, and unknowledgeable. We have many, many more pictures of the substandard job. read more

Restoration King - Grout inside the trap - Damage Restoration Near Me - Colorado Springs, Colorado

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We have had to use Restoration King three different times in the space of seven years because of pipe leaks in our basement. Where we live, conditions are harsh in the winter. All three times, Jason was the one that "saved the day" for us. With the third one, I texted him during his personal time on a weekend and he still responded straight away. When there is water coming in to your home from a leaking pipe, one tends to panic and having someone care like Jason did (does) really was appreciated! He's always very calm... even when you aren't! He understands how stressful a situation like that can be! He told us what we could do to mitigate the situation on our own until he could get the industrial fans ready to go on that following Monday morning. He immediately started scheduling his team to start repairs that week. We always paid the bills out-of-pocket so our home insurance rates wouldn't go up and Restoration King always had the best rates for the quality of work that they performed. We felt like each quote that Jason did, he was giving us competitive, fair, and honest pricing in the estimates. We never felt "gouged"! All of the different contractors Restoration King provided performed at a professional level and were always very conscientious to leave a clean work area. If we wanted something done differently, it was never a problem. They made cabinets and walls look as though nothing had ever occurred! We hope we never need to see Jason again (at our home obviously), but if we do, we know he will have our best interests in mind. We highly recommend Jason and Restoration King! read more

Exceptional service and pricing! Jason and his crew are simply amazing! He smashed the competition's price by 60% and provided excellent results. I had Jason and his crew insulate and seal my crawl space this winter. Within 8 hours the job was complete and other than the finished product, you didn't know they were there. Within the first month, I noticed a huge difference in the comfort of our home and a $40 reduction in our gas bill. I highly recommend their services. What ever the job and no matter the size, you can rest assured you are receiving their best service. read more

If you have issues with water, mold or anything else wrong with your house, I highly recommend you call Restoration King! Specifically, I dealt with Jason Brandt, and if you can get him, you will be in very good hands on every level. I live in a duplex with a sizable crawl space. There is one small space at the front of the crawl space where ground water seeps up. I had been told by the builder and two plumbers to "not worry about it" and "leave it alone" because it was "no big deal" but I was not satisfied by their answers. It might be a small amount of water but it was at the foundation and consistent and the builder was supposed to have put in a perimeter drain, so why wasn't the water draining? When I needed a professional to address this water problem, I had already ruled out everything other than ground water that the builder had not addressed. It was a small amount of water but it needed to be handled. The builder did not bother to dig a sump pump pit (never mind install a sump pump) and no one could locate the perimeter drain outlet so it was an open question. After getting a number of referrals to vendors who handle this kind of work, I made the round of calls. Many vendors were unable to respond due to heavy workloads and said they could not get to it for weeks or months. Some simply did not bother to respond at all. One made an appointment to come and then did not show up, refusing to even look at the work. Finally, I got a referral to Restoration King from my local neighborhood Facebook page. From the start, Jason Brandt at Restoration King was simply wonderful. When I first called him, I was still investigating. Jason made an appointment and within just a few DAYS came over and looked at everything. I informed him that I might be taking legal action against the builder and told him everything I was doing and still needed to do. I enlisted his assistance to help me in any way he was able and he was willing to so do above and beyond the call the duty and he did! Jason approached the problem meticulously and what I appreciated a lot, treated my house with respect (kept it clean). In the crawlspace, he verified the ground water problem just as the soils report indicated and he also could not locate a perimeter drain. Jason was the only one to point out that mold was beginning to form in caissons around the struts, still minimal but a problem that would grow. I asked him for mold testing and mold remediation and Jason made plans for both. He schooled me in contacting the building department for help in locating the perimeter drain, if there was one (there was). He helped me find a company to scope the drain when I was unable to find one on my own. When the scoping yielded only partial results (due to how the drain was installed), Jason undertook digging in the critical spot to see if there was any evidence of the drain where the water was actually pooling to ensure I had complete information. Turns out the drain was installed well ABOVE the water line (hello, builder?). Finally, Jason made a plan to install a French drain inside my crawlspace along with a sump pump to address the problem completely, once and for all. Restoration King under Jason Brandt completed four jobs for me: mold testing, mold remediation, dig to locate the perimeter drain, and the very large job installing a French drain and sump pump in the crawl space. As I stated, Jason also helped oversee the drain scoping, helped with the building department, and answered countless questions and concerns. During the physical jobs, on every occasion, the work was done quickly, very professionally, and extremely cleanly. I am very squeamish about dirt and had nightmares going into this since my crawlspace entrance is in the walk-in closet, located in the master bathroom, located in the master bedroom (who came up with that idea?). Jason and his crew built a meticulous plastic barrier from the deck to the crawlspace for access and I was even able to secure that space at night. When the jobs were done, on each occasion, I could not even tell that the crew had been there, they cleaned up so thoroughly. My crawlspace now looks many times better than it did when the house was brand new. The drain and pump work beautifully, the crawlspace is dry and clean, and I feel safe and happy again in my home. The outside dig was filled in again so perfectly, you cannot see there had been any disturbance at all. The crew were friendly, wonderful guys. It was a pleasure to have them in my home. When you need work done on your home, it is a stressful endeavor. In my case, by the time I found Jason Brandt and Restoration King, I had already been through the wringer and was wary. It was fantastic to find people who come in and handle the job from top to bottom with integrity and professionalism, treating both the home and homeowner with respect, and doing such a wonderful job on every occasion. I cannot praise them enough. read more

Another fantastic job by Restoration King. Thank you Boris for great customer service and excellent results. I'm glad my management company has been using you as their top preferred vendor. Honest, amazing job, and good prices. read more

Thank you restoration king. You performed your job perfectly. You even went above and beyond and provided my family with sound advice while we were working with a different company in the middle of an emergency. You gave me a lightning fast second opinion and helped us save us and our insurance company a ton of money. Thank you thank you. Thanks to you we were able to avoid a costly and time consuming renovation on our basement. Thank goodness for restoration kings. read more

Basically if your having a restoration company come into your house there's been a problem so you're already dealing with a mess...So I went into our ceiling repair thinking this company is going to take care of my house keep it clean, get it fixed and just do what needs to be done! Yesterday they decided to sand the patchwork in my ceiling without taping any plastic up so my entire upstairs living room kitchen everywhere was covered in drywall dust! We confronted the workers the guy said let us make it right and said they were going to clean it up. They put about 10 to 15 minutes of effort into that...for those of you that know what drywall dust is like that's not even scratching the surface of the mess that they made! This morning when I had my husband text the supervisor that I will paint the ceiling myself, (finishing their job) we were offered an apology saying that he was sorry that his guys didn't clean my house up to MY standards! Thanks Restoration Kings...I rarely ever do reviews but you certainly earned this one! My standards aligned with yours when the bid was made! It just comes down to this...do the right thing and then you don't get reviews like this! read more

I discovered a sewage disaster in my crawl space. I googled and chose Restoration King based on a few Yelp reviews. Within 10 minutes, Jason was at my door and ready to inspect the damage, and had a crew on scene within 90 min. They did an excellent job, not only with the cleanup but also in reassuring me of their assistance with insurance claims and went out of their way to make sure I could afford their services. I'm relieved and grateful to know they are there should I ever need help again. read more

I was hoping I'd never have to see Boris again in my life. I was hoping I'd never have to deal with mold and remediation but I'm glad he was there for me AGAIN! We have major issues in our basement where moisture had created mold and cracked our support joists. To make matters worse I found all this a day before my newborn daughter was supposed to be brought home. Boris took this extremely seriously and called in as many of his men to take care of my issue immediately to make sure my house was safe for my daughter and family. I cant begin to tell you how much I trust this man. He even referred me to an air quality company to make sure the rest of my house was safe for my family, Remediation King gained nothing from this except my continued appreciation. Boris has also given me advice on dealing with many major issues in my basement. He is a true leader and it was a breath of fresh air to see him take my issue so seriously. I would always recommend Restoration King to anyone needing remediation. He truly cares and knows how to treat his customers. Thank you again Boris for always being straight up and honest with me. read more

Restoration King came in and cleaned up mold in our basement due to a water leak that eluded us for years! They replaced drywall and found the leak that caused mold to grow in a closet, wash area walls and behind a shower stall. They were reasonable with their bid and did a quality job! They even cleaned the carpets in the unit!! They kept me informed along the way and sent pictures of the work as it was completed! Great to work with and quick response time during the job. Call this company...you can depend on them!! read more

Avoid at all costs! I experienced mold issues in our bathroom. I called Restoration King for a quote, after some back and forth on pricing, I gave them the job. I was told that the job start to finish would take about 4-6 weeks. As of today's date Feb, 2021. We are still dealing with Restoration King finishing and fixing there work almost a year later. The job manager responsible, Never is on time ( as in "days" go by ) as scheduled or promised. Always smokes a cigarette before entering my home, smelling to high heaven. And he is genuinely upset that he has to come to my house to fix the cracking grout they just finished installing just over a month ago. Thank god for warrantee, or it wouldn't have been fixed! There not even going to replace the grout, there using caulking instead on the tile....who does that! Restoration King that's who! Horrible experience! Horrible practices! Barely warrantees there work! Empty promises from the start! Like other, I feel Writing a review sucks, but this one sure is justified! Run away as fast as you can! If you notice, no recent reviews on there website or warrantee information! read more

Great service! Would definitely recommend their service to anyone! Price was very reasonable and came in below other bids. They were fast and professional. read more

Restoration King did a fantastic job with a mold mitigation, drywall replacement/restoration. The work was true quality and they were very reasonable on price--much better than other quotes we got. Highly recommended. read more

Perfect! Our home suffered extensive water damage from the roof to our finished basement. You would never know that happened as everything has been restored to better-than-before condition. Excellent communication so you will always know how your job is progressing. Don't look any further ... just call Boris and relax. read more

Called on 5/14/19 because of a water leak in the basement- found mold. Rikita scheduled us for 5/15/19 between 12-1. Waited til 1:15, no one showed up. So I call and they say they called my husband and left a voicemail saying there was a scheduling issue and they weren't able to come at that time. Oh ok understandable. Talked with my husband he listened to the voicemail and nothing was said about not being able to come at that time- just a voicemail saying to call them back. Get scheduled for 3:30 on 5/15, Jason shows up. Not sure if it was him, but when he came in I could smell weed- we don't have any of that at our house so.... He was here for 5 mins. Doesn't even get in the crawl space to check anything, doesn't check the walls, shines a flash light around from the entrance of the crawl space and leaves. Says he will have the estimate sent to me by the end of the next day, 5/16. 5/16 comes and goes and no estimate, no call. I call at about 6pm on 5/16 and leave a voicemail to call me back as I'm pregnant and living with mold in my house need to get it taken care of ASAP. 10:45am the next day and no call back- so I call them and talk with a girl who doesn't identify herself and has no clue what's going on. Says there's no estimate for me in the system and she's not sure what happened or what's going on. Asked why no one returned my call and she said they've had phone issues. So phone issues, scheduling issues, estimate issues. Not sure how all these other people had good experiences with this company, but what a joke. read more

Go ahead and use Restoration King, if you like to be overcharged, have their work need to be redone, and have to redo things correctly yourself! Or use another company that has a great rating, better customer service, and *gasp* actually does good work. read more