The staff here are very careless. Or they pick and choose who they want to help. My cousin has…read moreHuntington's disease and is mistreated. There is always something; they leave him lying flat when they take his food in his room and then say (we can't make him sit up)... but you also can't leave him eating if it's unsafe. They leave his dirty diapers lying on the floor in the room; he is bed-bound and can't walk, so he isn't doing it himself. As others have stated, the call bell is pointless because they ignore you, or it's somewhere that it can't be reached. They take weeks to do haircuts, and they don't clean the rooms. They don't even change the Pee pads. I have so much evidence against this place; it's not somewhere you want your family to be. They don't take care of their residents/patients.

As a former employee. Don't send your loved ones here they will not be treated with human decency…read morein anyway & will constantly get left in their urine for hours on end , barely get washed & are left sitting in chairs or left in bed 23hours of the day! I wouldn't say this would be a great environment for anybody it is very poor , the DON the SUPERVISORS the CNA's the NURSES are terrible and slack on their job at making sure the staff have the proper knowledge and training , 2nd floor supervisor does nothing all day and gets upset when the DON comes and change everything around because the DON is never on the second floor to see the disgusting behaviors of the staff members but is very much aware of everything . It is disgusting here! I couldn't stress it enough while working there and I still can't stress it now that I'm away from the facility . Please keep your family away.

This facility has a very hard working staff. They care for patients with compassion and kindness…read more The admissions director is the type of guy who goes out of his way to help families navigate the difficult puzzle of healthcare. The young enthusiast administration is knowledgeable and dedicated to the facility.

It is in my opinion that many staff members at this facility do not take responsibility for their…read moreactions. I received a call an hour ago from the Unit Manager, named Melissa. She called to inform me that my mother refused treatment. I asked what treatment, she said "for her foot." I then asked what treatment for her foot is she refusing. Now this manager appeared to be defensive and uniformed of the treatments for my mother's foot. She could not tell me if it was the offloading for the foot my mom was refusing or the daily wound care. Melissa stated, "I'm just calling to tell you that she refused treatment. The conversation escalated because I didn't understand how she couldn't help explain 1.) why my mother was refusing treatment and 2) what we can do to get her the proper care she deserves. Melissa, continuously spoke over me, then accused me of talking over her. I try to explain to her my concerns of them taking care of my mother's foot since the infection she had in her foot was not caught until my mother was admitted to the hospital the week prior for different reason. During our conversation, Melissa put me on voicemail so that other staff could hear our conversation. (This information was given to me by another employee on the floor who called me to say that they were mocking the call.) After Melissa hung up on me, I called my mother and my mom explained that she did not refuse treatment. She refused to have the person giving the treatment. My mom has no issue with the treatment. She wants the treatment, she explained that she just didn't like anything about the person and she didn't feel they knew what they were doing. These people drive me crazy with their excuses. Whenever I ask why or how something happens their answers are always the same "mame, I'm just calling to let you know." Two days ago, the evening nurse, Keesha, called to let me know that my mom is experiencing diaharrea from her antibiotics shes taking and that she has a rash. Now, I have knowledge of an open sore on my buttocks and asked Keesha how that wound is and will be cared for along with the rash. And do you know what her reply to me was? Keesha said "oh I don't know. I haven't been here for a month." Seriously! A week ago my mother was admitted to the hospital for low blood levels and while in the ER they checked her right foot and saw that it was infected. They knew just by the smell that it was infected. If the folks at NSN&R are professionals, how did they not know that the wound was infected. They have a Vascular Specialist come out and look at her foot once a week, but the facility changes the dressings on the wound daily. I'm not a professional and I even knew it was infected. I shouldn't expect anything more from them, the staff learns from the higher ups how to be careless. I emailed the unit manager, the administrator (she's a peach), the director of social services, and the director of nursing to email the vascular specialists contact information. I was emailed 3 days later to call instead of them giving me the info in the email. I called each day 7/21, 7/22, 7/23, & 7/24 three times a day and each time I was either told I would receive a call back (which I didn't) or no one answered or I was asked to call back at a different time to get someone who can give me that info. I didn't hear from someone until the 26th after multiple emails and calls. Unprofessional. Get your act together Norriton Square! Just because the hospitals don't want you doesn't mean you can take it out on my mother! You're messing with her life.

Working here as a nurse IS ABSOLUTELY HORRIBLE. You're waaaaay overworked and overwhelmed it's just…read morebad.

From the owner: We are very excited to be able to introduce you to the Regina Nursing Center, located in…read moreNorristown, Pennsylvania. For more than 50 years, we have provided comprehensive and skilled medical care. Our residents receive in-depth nursing care in a pleasant, nurturing, and homelike environment with a professional staff, full-service kitchen, and fully accessible dining facilities. Call us today for more information!

My mother came here after her abdominal surgery so she could gain strength back before coming home…read more She was there for a little over a week and the care was excellent. The place itself is very lovely and presents itself well with beautiful grounds and buildings. Getting in as a visitor can be a challenge on a Saturday with the front gatehouse requiring each car to verify who they are visiting - the line can get a bit long. The food was good and the people were all very nice. She was in the rehab bldg, 2nd floor.

Do not expect the appearance of this beautiful building to reflect the care you'll receive. Yes,…read morethere were wonderful nurses, aides and PA's that we truly appreciated and put us at ease. Then there were a few nurses that were rude and lazy with zero empathy who clearly should have chosen a different career. Housekeeping was horrible from the management down. Food on the most part was good.

My husband was there for 3 1/2 wks. An aide left him alone in the bathroom to take a personal call…read moreon her cell and he almost fell. Another night he asked for a pillow under his knees and was told, "I'll see if I can find one", and the aide never returned. She also dropped the call button on the floor so he could not reach it and call for help. He was in pain all night until someone came in at 5:00 a.m. and got him a pillow. He developed a bed sore that they originally identified as such, but then tried to cover it up by saying it was "an abrasion". He was promised at my suggestion, to walk 2x/day, but most of the time that did not happen. One Sunday an aide walked w/him in the a.m., but when he asked again in the afternoon, he was told "I walked with you this morning. I'm too busy now and can't do it." I walked by the nurses' station 2 minutes later and found him sitting there doing nothing! Cleanliness is non-existent. Dirty clothes/underwear was put in a drawer with clean and I had to take everything home to wash it. One day someone came in to "clean" the toilet and I watched her clean the toilet bowl with a brush and then proceed to "clean" the top of the toilet seat with the same dirty brush!! Disgusting!!! Some of the people are pleasant, but others are downright nasty and act like they're doing you a favor. They're getting paid to provide patient care and if they don't like it, they should not be there. This place was a huge disappointment to say the least!

I just spoke to a dining supervisor about my one negative experience, and she was very eager to…read moreensure it never happens again. Three cheers for dining services at The Hill! Now, the only issue involves transportation. There's a push to construct another parking area (or otherwise provide more parking). I would greatly prefer to see a frequently used shuttle between the Hill and local bus stops (routes L, 23, 27, 94, 97, 134, etc) and train stations in Chestnut Hill.

--- Special thanks…read moreto SKR Home Health Care for making so many great memories! As we approached our daughter's wedding week in Philadelphia, we realized we had overlooked how to care for our 92 year old dad over the wedding weekend. At the time we were not a client and after contacting SKR Home Healthcare, we were reassured immediately that dad would be safe and cared for.Susan took control and, within less than 24 hours, provided an immediate solution with an aide that fit dad's personality for the entire weekend. Not only was our father in "loving hands," but he was dressed impeccably and attended both the wedding ceremony and the entire reception at The Ballroom at Ben with his SKR aide also dressed in a beautiful navy suit close by his side. Many thanks for your services and making everlasting memories with our dad.

SKR was completely reliable. We had 24-hour care, 7 days a week. SKR never missed a shift. And…read morethe aides they sent were caring and compassionate, and very patient with my challenging husband.

My ill father was recently seen by one of the home care nurses at CarePine Home Health and it was a…read moresuch a great comfort to trust my father's care to such a great team of people. Thank you guys.

From the owner: CarePine Home Health is a leading home health care company providing caring personal care…read moreassistants, nurses and therapists in the comfort of the home. Our services include wound care, home infusion therapy, fall prevention, home exercise programs, pain management, assistance with showers, meal preparation, senior care, transportation to doctor's appointment and other activities of daily living, injuries and many more. We are a Medicare and Medicaid certified and insured home health agency licensed in Pennsylvania. We services the following counties: Philadelphia, Delaware, Chester, Lehigh (including Allentown, Bethlehem, Easton), Northampton, Carbon, Montgomery, Bucks, Berks, Schuylkill, Luzerne(including Wilkes Barre) Lackawanna(Including Scranton), Monroe(including Stroudsburg) Columbia, Sullivan and Wyoming

I'm a new patient here and was referred by another Yelper. This is my 2nd experience with PT and…read morenot that my 1st one was bad, but this place is extremely welcoming. I'm working with Corey and she's great. She's kind, smart, compassionate, and helpful. I'm going for something that PT can't cure, but can certainly aid in my pain management. I like that they show you the exercises and then there's autonomy to do them as well. She is always there to help and point out if my form is off. I know PT is not where people want to be, but the PT/PTA's there are passionate about what they do and are there to help and provide guidance in anyway they can. Scheduling appointments is a breeze. They text and email you the day before and are flexible if you need to adjust your appointments, within reason of course. While I hope I'm not here too much longer, I'm thankful that I'm going here for my PT.

Real attention to help and also consider the pain that I have. Jim is the manager and has been very…read morehelpful in treating my upper and lower back since the car accident two years ago and finally have the help I need. Many machines to work on and people working here noticed everything that you are doing

My daughter was admitted into Einstein for a procedure. She need to remain in the hospital…read moreovernight for observation. I don't have one complaint. She was treated with love and care, from the receptionist, nurses, nurses aids, anesthesiologist, food service, housekeeping, to the doctors. Believe it or not, she didn't want to come home! I would definitely recommend Einstein Montgomery in East Norriton Pa.

The team here made my hospital stay very bearable. They took great care of me, advocated for me,…read moreand took my health and comfort very seriously. This will be the only hospital I will choose to stay at in the future. Thanks Alyssa, Molly, and Ramya (and everyone else)!