Great Gym, good people, Jacob helps a lot. I go there often and lift when I can. Staff helps a lotread more

STAY AWAY - this gym is the prototypical "shady" gym that will continue to try bilking you for fees…read moreeven when you follow the explicit terms of the written agreement to cancel auto-renewal of membership. The staff is either incompetent or purposely unhelpful with administrative matters. Do not give them your bank information. I signed up for a year membership, ending at the end of October 2022. I was going to switch jobs at the end of September 2022 that would take me out of the area, so I attempted to notify the gym while I was still in Calhoun that I would not be renewing my membership. I called them on the phone and was told I had to provide notice of non-renewal in person and I could come in any time during normal work hours to do so. When I went in, however, I was told the manager was not there and only he could process my notice and he wouldn't be back until the next week. The next week, I went in person and was told I could not "cancel" my membership without incurring an early termination fee. I told the person I did not want to cancel my current membership - I only wanted to make sure it did not auto-renew for another 12 months. I was told I could not do that until after the October payment had processed and I could only do it in person. That was a problem because, with my new job, I would be at least 3 hours away from the gym. I was not going to drive 6 hours round trip to provide notice of non-renewal. So, I reviewed the membership agreement, which specifically stated I could provide notice of non-renewal via certified mail to a specific address. No explanation from the gym why I was being told I could ONLY provide notice in person when the written agreement specifically provided otherwise. I sent the notice exactly as the agreement provided. I also emailed the gym telling them the same. Given my interaction with the gym to that point, I did not trust they would not renew my membership despite these notices, so I put a hold on the bank draft following the final payment of my one-year membership. My intuition was correct because the gym did, indeed, attempt to renew my membership despite my sending notice pursuant to the terms of the agreement and then began constantly calling complaining that my payment was not processing. I called and emailed the gym multiple times after that letting them know that I sent notice not to renew my membership, that I did not owe them anything, and to stop calling re payment. Nobody I spoke to had any idea that the agreement specifically provided for notice via certified mail. Instead, they kept insisting I had to physically show up to cancel despite my being 3 hours away. They refused to remedy the situation and I kept getting calls requesting payment. Now I've started receiving calls from a debt collector. This place is shady - stay away.