I LOVE this place! I travel to and from Brevard and Atlanta…read moreand as a fitness enthusiast, I've seen several top-notch gyms in my city. This gym sits right up there with them. I love the equipment and the staff is incredibly nice!! The only thing I wish they had were the band attachments for the squat racks but other than that the place is great!! Highly recommend!

From the owner: Located in Brevard, NC, The Fitness Factory is a gym that offers everything you need to meet your…read morefitness goals. We cater to all skill levels. We offer cardio, free-weights, functional training, group classes & much more. We offer: Membership Options for Individuals, Couples, and Families Professional and Friendly Staff 24/7 Access High-Quality Equipment Classes for All Fitness Levels Experienced Trainers Easy Payment Options Whether you're just starting your fitness journey or you're a well-trained athlete, our fitness center has features that will set you on the path to success. Feel free to reach out to us online, by phone, or drop by our facility during our staffed hours (Monday - Friday: 8am - 7pm & Saturday: 8am - 12pm).

Work and train here and love it! Cleanest gym in Brevard…read morefor sure, everything you could need in terms of equipment, competitively priced, and a wonderfully welcoming management team. Highly reccomended

Originally absolutely loved this gym. It's a great facility to say the least. My issue lies with…read morethe customer service. I was only going to be in Brevard for a little over two months and I wanted a gym that was affordable and would support my short stay. I told the manager my whole ordeal and she told me she could make my membership easy and affordable by letting me come in for the time I was in Brevard (last week of May, June, July, and first week of August) and only pay for June and July. She also gave me a student discount. I was thrilled! At the end of the summer, though, I realized I had been charged for the month of August when I was promised I wouldn't be. I called the gym and they told be I was wrong to believe that. I'm sorry? It's not my fault that I was promised something and then they did not follow through on that. I am a young person with not a lot of money, so the month's fee is significant for me! I asked for a refund and I was told that that wasn't possible. I, obviously, thought this was ridiculous and expressed that to the employee on the phone. I was told he would speak to the owner and see what he could do but most likely I wouldn't get the refund. I waited 2 weeks for a phone call from them and heard nothing. I eventually got a friend who is close with the business to look into it for me. He told me management would call me the next day. No call. Its been another 2 weeks. Not going to lie, I'm pretty mad about it. This is a prime example of a business taking advantage of a customer. It is not my fault that I was given the wrong information and I know what I heard when I signed up. Just bad customer service all the way around and I'm extremely disappointed. Would not recommend.

This gym is kind of old and funky, but it definitely has all that you need to exercise, hang out,…read moreand have fun. We had a week long family pass, which was pretty expensive.... If you have swimmers, the indoor and outdoor pools are great. Didn't look at the tennis or racquetball courts. The weight room equipment could use a revamp. The best part of the gym is the location, which was key. Also, the staff was laid back and kind.

I came here for four days and had a great experience with the tennis, training, massage, and front…read moredesk staff. A good home away from home. No cell phone service anywhere near the club, however, and Google Maps is not helpful in finding the place, so call to get directions.

I am staying in Brevard for a month and wanted a gym that offers a friendly staff. I found your…read morebusiness online. My friend and I arrived and were greeted by an empty front desk. We waited a few minutes, but spying the bathroom all of 15 feet away (much needed), I decided to avail myself as Mother Nature demanded. On the return trip to the desk, I looked around to assess the equipment--nice! However, when I presented at the desk, I met Chantelle--not a client-facing soul. She, in full umbrage that I had passed her invisible and unbeknownst-to-me boundary, chided my friend as well as me that we were never to pass "her" desk into "her" gym without checking in. Not really a polite greeting in my estimation of customer service. Mine was an error of innocence, but her patronizing tone and scolding were uncalled for. So, in a feeble attempt to de-escalate, I expressed my interest in a one-month membership. She then demanded that I sign and fill in my personal information on your waiver (not a problem at all), but the harshness, peremptory tone, and patronizing were just too offensive. Where was the "Thank you for coming in, how may I help you?" or the "I would love to know more about your needs for a gym, and cannot wait to show you around if you would kindly fill in the waiver" politeness? Not a peep. Just shoving the screen at me to satisfy her immediate needs and no interest in me as a person, much less a customer. We left as fast as possible. I found polite customer service at the Fitness Factory.

Pos: 24 hour availability…read moreGenerally what you need for lifting Massage and tanning available Good price Limited foot traffic Friendly staff Cons: Limited 45 pound plates A bit cramped The music...my god the music that's played here is awful. It's mostly this slow RnB stuff a d lite 80s rock. It's not conducive for lifting or a gym setting. If I wanted to listen to my mother's top 10, I'd go visit her. But seriously, I'm thinking of canceling my membership because of the music.

We came through from out of town and they helped us get checked in no problem! It's got everything…read moreyou need to get a good workout in. It was just a little busy the first few times we went in, you just have to get in at the right time and it's great!

The pool is ice cold - how do you expect kids to get in the pool for swim lessons if it feels like…read morea Minnesota lake before it ices over?! Sounds like the Reuter Y is a better option for swim lessons. Highly recommend if wanting an ice bath experience.

I'm visiting from Knoxville and wow! I LOVE this old school gym! We don't have anything like this…read morein K Town. The staff are super friendly, the equipment ALL works. As a gym rat this place is truly paradise. If you are in town on vacation I could not recommend this place more!

Biltmore Fitness initially caught my eye with its dedicated powerlifting room. However, the room…read moreoften feels unclean, and sadly, members don't take care of the equipment. The staff doesn't intervene, so the room and equipment reflect users' habits. On a better note, the rest of the gym offers everything you might need to stay in shape. There is a lot of older equipment, but if you like the old-school gym feel, you'll love it.

Very friendly staff, clean facilities, and plenty of amenities. Limited weights and machines are…read morethe only issue.

Absolutely love this facility. The equipment is first rate and is always in great condition. The…read morepersonnel are amazing, always ready, willing and able to help. From the moment you arrive, you will feel welcome. We can't say enough about this place. We love it!

Amy is great! She listens and tailors a workout just for you and your specific needs.read more

Amy has been training teams, athletes and just the average person for a long time with amazing…read moreresults. She is constantly requested and recommended. Amazing!