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    The Runners Mechanic

    5.0 (1 review)
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    8 years ago

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    Compass Physical Therapy

    Compass Physical Therapy

    4.3
    (6 reviews)
    0.6 mi

    The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

    Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

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    Compass physical therapy clinic asheville nc
    Compass physical therapy clinic asheville nc
    Asheville physical therapy clinic
    Asheville physical therapy clinic
    Asheville nc physical therapy clinic

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    Asheville nc physical therapy clinic
    Better Physical Therapy and Wellness

    Better Physical Therapy and Wellness

    5.0
    (1 review)
    2.8 mi

    I'm so appreciate for how Katherine helped me with my shoulder and rotator cuff. I've been…read moreimpressed with the range of techniques Katherine uses -- in any given session, she might use massage, cupping, or chiropractic methods to help improve my mobility and loosen tension in addition to a wide range of exercises to strengthen my shoulders. Have been feeling good for months now and continuing to use and strengthen my shoulders in ways that feel sustainable. Highly recommend!

    From the owner: We come to you! We are a mobile physical therapy practice offering appointments within a 15 mile…read moreradius of Asheville, NC. Now accepting new clients. Video appointments are available for orthopedic physical therapy or initial consultations if you prefer telehealth instead of our mobile in-person services. Book an appointment today with Best Physical Therapist in WNC awarded Dr. Katherine Hendrick today by visiting betterptandwellness.com to schedule online without a referral. We specialize in hands-on techniques that are proven to accelerate healing, reduce pain and restore optimal function. Treatments include Physical Therapy, Dry Needling, Therapeutic Massage, Cupping, Joint Mobilization/Manipulation, Gua Sha, Myofascial Release, Soft Tissue Mobilization, Corrective Exercises, Posture Retraining, Neuromuscular Re-Education, In- Home Ergonomics Assessments, Wellness Sessions and more.

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    Better Physical Therapy and Wellness

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    PT Solutions of Arden

    PT Solutions of Arden

    3.5
    (2 reviews)
    3.1 mi

    I had a Great Experience at PT Solutions. I was there when COVID restrictions were high and the…read morestaff were always cleaning and making the place as comfortable as possible.  Worked Mainly with Riley, but also saw Jordan and Both were fantastic and made it so I enjoyed my experience. Came in with a great deal of low back pain, but By the end of my time there I was pain free and able to get back running and playing with my kids without problems. If I ever need help again I will be back!

    Everyone here was very nice. However, the therapist did not fully assess my current limitations…read morepost surgery and gave me exercises that were way too ambitious for where I was at 4 weeks post op. After a brief assessment, we went right into exercises, not pain management or manual therapy. I left the session with a significant amount of inflammation and it created complications that set me back in my recovery. I called afterwards to give a heads up to the office manager and she fully backed her therapist, instead blaming my surgeon for not giving more specifics instructions. In any case, I don't think full body push ups with a resistance band across the upper back on top of a wobbly massage table 3 feet off the ground is an ideal exercise to start off with just one month after spinal surgery. I would caution anyone considering going here to make sure there is a clear understanding of your limitations and realistic plan for rehabilitation that builds gradually over time. Anything else is just dangerous and irresponsible.

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    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.
    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.
    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!
    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!
    PT Solutions of Arden

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    EmergeOrtho

    EmergeOrtho

    2.4
    (9 reviews)
    2.8 mi

    Having my 3rd shoulder surgery was not fun, but Dr. Cammarata is the master surgeon!…read moreHis reputation preceded him and I was not surprised that he exceeded any expectations that I may have had. I would not hesitate to send any friend or family member to Dr. Cammarata. I'm currently in physical therapy at Emerge Ortho and can wholeheartedly recommend the facility in Arden, and especially my therapist, Malcolm. He pushes me to get maximum mobility and strength, without hurting me at all. I began asking specifically for my appointments to be with him a while back. Overall I'm incredibly grateful to this group for helping me get back to my career with a healthy shoulder. Much love and appreciation!!

    I only go to this location because of its convenience, and it works well with my family. I never…read morehave a "positive" experience, but in the long-term, it's been worth it for me to go there, in spite of it all. Yesterday I sat in the lobby and watched the angry lady working at the front desk be completely rude to patients that had come in. Two that were clearly in a lot of pain and she was just outright rude to them. I thought she and one of the male patients were going to get into a fight when she took his payment and then refused to let him have his treatment because his ride could not be there until after the procedure. Go figure? I've seen her be rude to many people over the visits I've made there. I just keep my mouth shut and go in and pay my bill and ignore her but she's awful. I hope she doesn't see this and figure out who I am. The next time I go in, she might treat me terrible. Lol. Go somewhere else if you can. Especially if you're in pain or don't feel comfortable. Or if you need compassion. I think the doctors provide good service but it's not a place to go if you're needing. Any kind of friendliness, from my point of view.

    Carolina Spine and Neurosurgery Center

    Carolina Spine and Neurosurgery Center

    2.0
    (23 reviews)
    4.8 mi

    Apparently CSNC is the only Neurosurgery Center in the area. I was referred to Dr. Campbell in…read moreDecember and I was finally given an appointment in May. I showed up for that appointment and was told that I had to reschedule with Dr. Rhoton, as I had had a previous surgery on my back with Rhoton. Wasn't happy and they re-scheduled me for an appt on July 10th. The day before my appt with Dr. Rhoton they call me and tell me my appt is cancelled because Dr. Rhoton has an emergency surgery and that he is no longer scheduling "new patients". What??? I'm not a new patient! Your office was the one that told me I had to see Dr. Rhoton. I'm astonished at the ineptness of this practice. No one gives a straight answer, communication is awful. This place is scary and I am going to have to get a referral to another doctor in Charlotte (1 1/2 hour drive away). What is going on CSNC?

    I can't stand to do anything for more than 10-20 min even with my medication. The surgeon said I…read morewould get an infection but nowadays with the antibiotics surely there's a way! I can't live like this. When I say I can't stand for 10-20 min I don't mean than I can get relief from sitting. I can't sit for more than 10 min on a good day. I have to lay down with 2 thick pillows in between my knees. The pain is unbearable. The last time I had back surgery I was the same weight and I lost 2x what the surgeon told me to started the diet in the hospital and stuck to it. I'd rather take my chances with an infection than live like this every single day! It is literally like being in hell. I can't do laundry and I love doing laundry. My husband lost his job because he has to help me with everything. How can we care for our children and fur babies?? I NEED HELP! My God have mercy. after hurricane only and we had to relocate to a different house my husband had to move everything by himself as everyone else was dealing with their own issues from the hurricane. I just wonder if anyone else knows what it's like to not be able to do anything and want so desperately to do so much?? It's so hard because I've always been an overachiever. I always worked so hard. I always loved to decorate and cook and spend time with my family. What is the point in living like this? This is not an exaggeration on the contrary. How am I supposed to live with this on top of trigeminal neuralgia all throughout the right side of my face it bothers me every day and fibromyalgia that hurts so bad it makes me feel so tired. I could handle those things if I could just have my back fixed. But they would not help me. He said I didn't need to have surgery. I said what am I supposed to do? He had no answer other than to lose weight. I barely eat anything. It's hard to when you hurt so bad. I don't know why I can't manage to lose much weight but it's hard when you can't move and it's also hard when you have to take medication for nerve pain and it causes you to retain fluid. I feel like I've been set up to fail and the surgeon just walks away while I'm helpless and it's gotten so much worse. The pain hurt so bad both of my legs and even hurts in my knees, but it's not my knees is nerve pain. I can tell if it doesn't stop it never stops. I tripped over my left leg because I think I'm lifting it and I'm not. But it doesn't matter how can person who's taking an oath to take care of people that are sick walk away and turn their back on someone who is completely helpless. My pain management can't provide the amount of pain medication that it would take to make this stop enough so I could do things. I don't expect to ever be out of pain, but I do think that the medical community could do something. Otherwise, why did they become a doctor? God forbid they have to actually try to figure out something or a way to do something that's unconventional or difficult. It's absolutely pathetic to leave a person this way to allow a family to have no income when there has to be a surgeon who's perfectly capable of doing something. .

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    Carolina Spine and Neurosurgery Center
    Good to know!
    Good to know!
    Carolina Spine and Neurosurgery Center

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    The Runners Mechanic - physicaltherapy - Updated June 2026

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