I have had some really bad experiences with selling real estate (albeit, one property was…read moreespecially terrible). Grace was responsive and sold our house within 1 week of listing above asking price. She was fantastic from the start and met with us and gave great advice on what would work and what we could reasonably list for. She also has a knack for social media and did a great job presenting the house on IG and the media outlets. When we had an issue with the inspection, she helped me find a local contractor and let them in and was responsive to all my texts and calls. She was absolutely amazing and easy to work with. I was blown away with her service. If you are looking for an agent who actually pays attention and has a clear plan, she is your person.

The Condo Management Company of America, has been nothing but troublesome. Both managers I have…read moredealt with, mostly Mike, I'm assuming, i never know who i'm talking with has been rude, uncooperative, to the point of condescending, talking over me on calls, and refusing to address issues. There was one time, my mother repeatedly made complaints about rickety fences years ago, and was blatantly ignored. One time, there was a particularly bad storm, and the fence blew down, and fell on my brother's car and did damages to it, and she called and complained, since they let the fence get to such a state it caused damages to my brother's car. their response? "there was nothing that could have been done, it was an act of god." Another situation, involved one of my neighbors on two different occasions. one involved her having to repeatedly call and complain about the fact she had waterfalls on the front of her house, because the gutters weren't hung right. The manager she'd spoken to, would tell her REPEATEDLY, she just didn't understand how gutters worked, and that when the rain was too heavy, they'd fill up with water and overflow. she had to call and complain MULITPLE TIMES, and was constantly ignored. it wasn't until the condo manamagement company sent someone to look at the gutters on the GARAGES, and my neighbor asked THEM to look at her gutters, that it was affirmed they were NOT hung properly, as she had said, and they scheduled her for a work order to hang the gutters properly. The other instance, was when my neighbor had to fight with the condo management company for NINE YEARS for problems with the roof, that were tired to the fact her condo didn't have a fascia board in place, which was causing damage to the inside of the condo. As far as interactions i've had, i have dealt with trying to call and file complaints with them for over 10 years now, getting harassed by them, blatantly ignored when calling to report issues, for but not limited to, issues of neighbors possessing tiki torches in their patios, rotating cars in guest spots, double parking in front of their garages and alongside garages and in firelanes, allowing children to play in the parking lots/streets, and even mounting of security cameras in their back patios, and fans above the fence line. to my understanding, we are prohibited from having tiki torches, fire pits, or open grills, because of issues fences or fires having been a problem before. ( i was RUDELY told by one of the managers, i was wrong, and that he would not speak to me any further on the issue, despite me sending emails as requested, WITH photographic evidence of them having the torches lit, near fences, and trees in their patio). we are prohibited from double parking, or parking in fire lanes, for obvious reasons of limited space, and accident hazards. I personally had my mother doubleparked a while ago for an hour so she could have lunch, and there would be a letter in the mailbox for us the next day, yet my neighbors continue to do so. children are prohibited from playing in the streets or parking lots, for obvious reasons of child safety and the dangers of playing in traffic, and the fact of the chances of children damaging cars, which mine WAS scratched, but i have no proof. i remember a few years ago when we'd had issues with people breaking into cars and attempting to break into condos, and a neighbor tried to put a security camera up, and was told to take it down. i know we were told we were NOT allowed to have anything mounted to the building, in plain sight above the fencing which we were made to take satellite dishes off buildings, yet my neighbors have a security cam and a fan in their condo patio, above the fence line. If you can help it, do NOT get a property with these people.

CMA has been a great company to help keep our property beautiful! Service request responses have…read morebeen quick and when following up they have an answer asap!

So far at the beginning of my search Kathy has been extremely efficient and easy to reach. She gets…read moreme in to places right away and hope that she helps keep find something awesome.

David Fantastic! Always Honest, Always Delivers. The Trivisonno real estate team has always done a…read moregreat job for me.

We have worked with Mike Roberts several times in the last 10 years. We've sold two homes with Mike…read morerepresenting us, one in Shaker Heights and one in Lorain. Mike also represented us when we purchased our home on Solon. Mike has a great personality and is truly great to work with. The process of buying a home can be stressful and Mike made it fun for us. Mike was always available for us when we needed him and could answer or tackle any challenge that came up through the whole home buying or selling process. We are so happy to have found Mike, we won't use anyone else in the future.

Mike Roberts helped me buy my primary home 8+ years ago in Broadview Hts when my wife and I were a…read morefirst time home buyers and since then he's been the only agent that I've ever worked with transacting (buying and selling) on 35+ properties over the years in Cleveland Hts, Shaker Hts, and all over Northeast Ohio. Mike's professionalism, market knowledge, communication, transparency, and customer centric approach is second to none. He continues to go above and beyond for me on every single transaction ensuring that I'm always in the most optimal position whether I'm buying/selling the property which includes communicating with lenders, agents, buyers, sellers, GC's and Title. I highly recommend Mike and his team to anyone who's looking for their primary home, rental, and/or fix-n-flip as he's extremely well-versed across all.

Definitely cannot recommend this real estate agent. All her communications were brief emails even…read moreafter we asked her to call. The property was empty and the agent provided very slip shod supervision of how agents were showing the house. The ADT security system was not used as agreed, the house was left UNLOCKED and we only found this out by chance. The FURNACE was turned off during the coldest winter leading to $3000 in burst pipes with no responsibility taken by the agent -- "you can file a police report and I can give you a list of the agents who showed the house but none of THEM turned off the furnace" -- like if they didn't, I'm sure by mistake, who did!!??? Sharon was just unhelpful, uncommunicative and not very respectful in general. I am very disappointed with our experience.

Sharon was a phenomenal agent. From when we first met here she seemed to have the best…read moreunderstanding of the housing market in the area compared to other realtors we interviewed. The covid crisis really started right before listing so we were a little nervous about selling, however Sharon's expertise was invaluable. She marketed the house well and drummed up interest before it listed. Our house got several offers within 1-2 days of being listed and many of those offers were well negotiated from the start based on our wants and needs. We sold within about 48 hours. After we went under contract Sharon was very helpful throughout the closing process. Even though the stay-at-home order was in effect, limiting our ability to meet in person, she was always readily accessible and available to talk. In addition to her experience and knowledge she was very honest and genuine. I've referred her to close friends who've also listed with her and I'd recommend her to anyone.

I am the type of person that will only leave a review if the service provided was exceptional, and…read morein this case it was. We worked with Shannon to sell and buy a new home and the entire process was amazing. I have never worked with someone that responds so quickly to questions, keeps you up-to-date with everything that is happening with the buying and selling process, and does so with a smile. Shannon is an amazing realtor and I feel she went above and beyond with everything involved with the process. I cannot recommend her enough and I will certainly be recommending her to any of my friends that are looking to buy and/or sell. Thank you Shannon!

We recently worked with ShaTanya Gay to sell our home, and we couldn't be more pleased with the…read moreexperience. From the very beginning, ShaTanya was positive, attentive, and genuinely listened to our needs. One thing that really stood out was how accommodating she was with our busy schedule. With family life and working from home, coordinating showings could have been stressful -- but ShaTanya worked around us every step of the way, making the entire process convenient and low-pressure. She guided us all the way through to closing, and was always just a text away whenever we had questions. Her responsiveness gave us real peace of mind during what can be a stressful process. Most importantly, ShaTanya helped us sell our home for a profit that made it possible for us to purchase our new home. We are so grateful for her dedication and expertise. If you're looking for a realtor who truly has your best interests at heart, we highly recommend ShaTanya Gay!

Working with Shatanya to sell my grandmother's home was a wonderful experience. She handled the…read moreentire process with professionalism, care and attention to detail, making what could have been a difficult process, much easier for our family. Her communication, and dedication truly stood out. She is knowledgeable about the market and great with explaining how the process will go and always available to answer questions. We always felt supported and confident that everything was being handled the right way. We are incredibly grateful for her hard work and would highly recommend her to anyone looking for a trustworthy and dedicated realtor.