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    Rex Ball

    5.0 (1 review)
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    The Don Ramen Bar

    The Don Ramen Bar

    4.0
    (17 reviews)
    2.1 mi

    the best ramen bar ever ! you definitely have to go and try it out !! great food great desserts and…read moregreat drinks

    Yesterday my husband and I had lunch here and I have strong feelings about our experience. The…read moreatmosphere was nice, the staff were friendly and efficient and the food was good. Is it the best ramen I've ever had? No, but it was good and it was pleasant until it wasn't. A man came in to the restaurant and approached my husband and I. I thought he was going to try and sell us something as this has happened to me a few times here in El Paso. I'm not from here, my husband is stationed here and I haven't seen anything like this since I was a young adult living in the inner city of Los Angeles. So while I'm not alarmed by this, I am put off by it. This experience was different though, the man was panhandling. I have never ever been approached for money inside an establishment. It was very awkward as my Spanish is extremely elementary and my husband doesn't speak it. I tried to explain to the man that I didn't have cash on me and was desperately hoping the staff would kindly help the man. He lingered for a long time, almost ruining our lunch. The man waiting on us saw and did nothing. Listen, I'm not heartless but I can't help every person panhandling. The staff should take care of this situation and not pass on the responsibility to their customers. I'm sorry but this looks very poorly on the City of El Paso which I hate to say, I think it's a wonderful beautiful city. If I were not Latina or hadn't experienced similar situations like this in my youth I'd have been clutching my pearls and would have left. I know this will come off as heartless, it broke my heart. I don't know this man or his situation and I couldn't properly communicate with him, put on the spot at that. Please, staff at establishments, handle these situations in kind, dignified ways to both your customers and people fallen on hard times- it's your responsibility, not the customer's.

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    The Don Ramen Bar
    Tonsaktsu Ramen
    Tonsaktsu Ramen
    The Don Ramen Bar

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    Koze Teppan Grill

    Koze Teppan Grill

    3.8
    (232 reviews)
    5.8 mi
    $$

    East side~Joe Battle location The food was delicious!…read moreService was right on! We had a great time! Manny was our Chef and he was great!

    While in town for work, some of my colleagues and I were celebrating and were in the mood for…read morehibachi. Unsure of where to go, a coworker suggested Koze. This location was tucked into a small strip mall, and looks kind of cramped. Walking in the waiting area we noticed a small area, and this place is a tad out dated. Peeling tint on the windows, old carpet, and in this place is in need of some TLC. Or a good coat of paint and a scrub. Five of us were seated after a small wait with a family of 3. After a long wait, our waiter Sebastian finally showed up and took our drink order. Various drinks ordered around the table, some ordering alcoholic beverages. I kept it simple and ordered a Coke. After another long wait, he was back with our drinks. Not wanting to wait another long period before he came back we wanted to order our food. Thankfully the guest family was ready. For me, soup for the appetizer, and the ribeye for dinner. Oddly enough, ribeye is hard to find at hibachi. Hoping it was going to be good. After a long wait, Sebastian brought our soup and salads to the table. I tried the soup, not a fan. Something about it just tasted odd. I was hoping for more of an onion-y taste, but was not getting that. To each their own... I just pushed it to the edge of the table next to my empty drink. I was hoping Sebastian took notice of the empty drink. After a reasonable wait time, our chef wheeled his cart with our food over, and confirmed our orders. Everyone's drinks were empty, so we were hoping Sebastian would be back soon. The chef, a white dude, attempted to speak Spanish, and distributed the ginger sauce and some sort of hot sauce of some sort. I was surprised there was no yum yum sauce. The chef got right to cooking, still giving Spanish lessons. Nice chef, just a bit odd. When you go to Disneyland you expect to see Mickey Mouse, not Chuck-e-Cheese. Same thing going to a hibachi. Impress me with Japanese, not Spanish. He gave us the basic hibachi routine of the volcano, train, and catch the egg game. Where's Sebastian? The Dad of our guests was annoyed his beer bottle was empty. Time to send a search and rescue for Sebastian. The chef saw we were annoyed, so he flagged down a young lady walking by and inquired about Sebastian. She stepped in and was our hero. Drinks flowed, and order was restored. Guest Dad got his beer, and things were better. My colleague inquired about yum yum sauce. Turns out, they had it, they just do not give it out freely. Said nice waitress came back quick with the yum yum sauce. The chef distributed rice. It was delicious. When it was time for the steak, it was cooked properly to my liking and was good. I see why hibachi restaurants do not serve ribeyes and stick with New York strips. Mine was a bit fatty, but lacked flavor. The chef did not do a very good job seasoning it and putting enough butter on it. It was not bad, but next time I'll go with the strip. That was 100% on me because I know ribeyes are a fatty cut. Abracadabra!! Sebastian reappeared. Not quite sure what happened, but he returned. Our drinks still stayed empty, but it was nice to see he was still alive. Our meal was finished, time for the check. Sebastian, might not keep your drinks filled quickly, but he was quick with the check. Looking at the bill, we were hit with an automatic gratuity. Once Sebastian reappeared, we asked him why we had to pay this, and he told us the restaurant had a 5 party gratuity rule. Considering the fact the service sucked, getting robbed on top of horrible service was an insult. Truth be told, I think the chef gave Sebastian a heads up that he was not getting a tip based on his performance, so he stuck it to us. Five is just an odd number to charge, I mean rob, gratuity from. We paid our bill and left. Do I recommend this place? Hmmm... Hard to say. Some things I can look past. Like the bad service, the odd chef, or the run down appearance. I can say the fried rice was absolutely delicious and my entree was pretty tasty. I might give it another try when I return to El Paso, but it won't be my first stop. This was easily a 4 star visit. But the bad service, and the cowardice act of robbing us for an undeserved tip knocked it down a peg. Until next time.....

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    View of the bar
    View of the bar
    Koze Teppan Grill
    Koze Teppan Grill

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    Rex Ball - japanese - Updated July 2026

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