From an owners perspective Auben is a one stop shop. They find tenants, collect rents and manage…read morerepairs. They have an in house team of maintenance guys so I save a few dollars on Easy stuff like a leaking toilet or faucet. A feature that sets Auben apart is a value added bonus that comes from the account managers and the project managers. Annually they look at your portfolio, check performance and suggest ways to improve it. Perhaps renovation to attract higher rents, perhaps a property simply needs to go. All this from experts take the stress from the owner. Project managers like Alex make sure once a repair starts it get finished and to his standard. I have had some lousy management in the past. Auben is a nice change.

I'm glad to not be the only who's had issues with Auben Realty not refunding the security deposit,…read morecharging extra, and not wanting to refund you. This company is absolutely crooked! Be very cautious of Auben Realty, better yet stay far away! They will make up false charges and refuse to pay back what they owe you. Upon moving out of the apartment it was cleaned and everything left intact as it was when I moved in the year before, minus one of the blinds. I was completely shocked when I received the disposition of itemized charges from my security deposit; specifically a false charge regarding the replacement of missing refrigerator shelves and drawers for $200. I then questioned the false charge and was sent a photo of an old out of date white refrigerator with missing components that was not in the apartment when I moved in or out. I explained to the property manager "Meagan Denson" that the photo she presented was inaccurate and not the refrigerator that was in my apartment. She then asked if I could provide photos of the refrigerator that was in the apartment, which I had no problem providing; along with videos. As the refrigerator that was in the apartment when I moved was stainless steel and definitely not white. Knowing the proof that I provided. How can you still fraudulently charge $200 when you have proof??? I will never conduct business with Auben Realty again and I recommend others do the same or do your research before hand.

Working with MRLane Cleaning was a pleasure. She was very flexible and always willing to…read moreaccommodate my changing schedule, showed up on time, very professional, and did excellent work for an unbeatable price. I highly recommend her service.

From the owner: We provide residential, commercial cleaning and Airbnb property management. read more

One star is too much. The best thing about this place is Mr. Clyde. They are fine as long as you…read moredon't have issues but if you do nobody has answers and they constantly pass the buck. They also don't honor the terms of the lease unless it's something they want from you. I was without a bathroom for 7 months and per the lease they were supposed to adjust my rent for the amount of un-useable space and it was supposed to be retroactive to the date of the loss. Well they never did and when I finally moved out because the whole house quickly turned into a shithole with issue after issue that took forever to resolve so they kept my deposit and charged me extra because I refused to pay the rent the last month. They also won't respond to my attorney so to court we go.

I recently vacated an apartment rented from Augusta partners property management. DO NOT RENT FROM…read moreTHEM. They rent substandard properties, the apartment I rented was infested with roaches lady bugs and wasps. All they said was my responsibility to get rid of. The property had no heat or insulation and the AC was barely functional. I left the apartment cleaner then when I moved in and they are keeping most of my deposit which I definitely feel should be given back due to the infestations of insects. No insulation and outdated electrical. DO NOT RENT FROM AUGUSTA PARTNERS PROPERTY MANAGEMENT. THEY ARE SLUM LORDS.

When my property management company, Title One, was taken over by Pure, I had high hopes that the…read morelevel of service offered by Title One would continue. It was just the opposite. They neglected to promptly deal with a tenant's heating issue causing the tenant to be without heat for weeks. I wound up having to refund over $1K in rent because of the delay. Pure did apologize after I complained but talk is cheap.. And the problems continue. I sent them an urgent message on April 28. It was never responded to. That was not a one-off. They take a long time to respond to the simplest of requests. It took them 2.5 months to get me an estimate for misc. repairs to the house and the estimate was ridiculously high. For example, $750 to replace a toilet seat, toilet paper holder and replace a towel rack with hooks. The other items like power washing the house were also way out of line for the market rate for those services. Why would Pure even deal with a contractor like that. I have asked for a new estimate for the critical work. I would ask for the whole job but I don't want to wait another 2.5 months. Can't in good conscience recommend Pure to anyone.

From the owner: Serving the Greater Augusta area since 2016, PURE HomeRiver Property Management of Georgia is your…read morelocal team of full-service residential property managers trusted by rental owners and investors of all sizes and experience. Led by NARPM MPM® and RMP® certified professionals, we inspect properties in person, handle rental pricing analysis, leasing, resident screening, rent collection, maintenance, and more. Backed by a nationwide team, we deliver unique 24/7/365 services and resident benefit programs. Our Client Advisors prepare custom local-market rental pricing analyses for you. With a combined 25,000+ 5-star reviews and 3,000+ years of experience nationwide, we save time, reduce risk, and protect your investment. License #11398