There is an employee named Barbara. I called for an appointment due to a kidney concern and all she…read morewould say to me is we do not accept your. Durance. The idiopathic mentality of this woman should be fired! She would not even check my insurance for coverage before speaking to them. This woman should not be in healthcare! No compassion or empathy for someone seeking help. If the nirse is like this, I can imagine how the rest of the staff is. I would shy away from this facility, they most Likel mask the problems of patients and allow them to die.due to their inability to listen before they speak! Do not go near this place.

This office has taken care of my husband since he was 15 years old and a scared kid with kidney…read moredisease. They have followed him through for kidney transplants, numerous illnesses and questions and a whole Lotta love. I recommend this practice to anyone with kidney disease and hypertension.

Dr Richard Chan, is a man of unquestioned morals and integrity.... his integrity is only matched by…read morehis abilities as a nephrologist, doctor and human being .... I have known this man since we were in college together... that would be about 45 years now...

This review is on behalf of my dad, who is 91 years old. Dr. Chan is an extremely diligent,…read moresensitive and caring doctor. He always treats Dad with much respect, carefully explaining his condition and treatment. Not too long ago, Dr. Chan identified an emergency situation, took the appropriate action, and was very attentive to my family's concerns. I sleep well knowing Dad is in Dr. Chan's care.

So far unhappy sitting outside beyond Appt time, nasty condescending person answering phones, If…read moretime isn't valuable why do you charge so much for it? Person who answered phone said I'm waiting for a phone call to end? Dr. Seems ok so far, finally inside

Dr. Nissenbaum truly cares for his patients. He even texted me to tell me about lab results and…read morecalled in a prescription on the weekend. His office staff is also very accommodating and pleasant to deal with.

From the owner: Completed Internal Medicine residency 1987, completed Nephrology fellowship 1989, in practice sine…read more1989.

In October of 2014, I was involved in a car accident that broke my back, along with two ribs, and…read morecaused an emergency fusion on my spine. When the healing just wasn't happening like it should have and the pain was too unbearable, Dr. Bhatia at Richmond Interventional Pain Management was recommended to me by a NeuroSurgeon. Between my first visit with Dr. Bhatia, all the way to today's visit, that man has helped me through revision surgeries to my spine, Nerve Blocker shots, Radiofrequency Ablation shots, held my hand when I had my Spinal Cord Stimulator (w/another NeuroSurgeon) and so many other issues. The office ladies are absolute DOLLS! They attend to/return calls, answer questions (assuming they know the answer!) or will get back to you with the answer you're looking for. The PA's & Nursing staff is just as awesome. Super sweet, quick to make you comfortable and easy to speak to. I've recommended this practice to a friend of mine. I'll hope no one else needs a doctor that specializes in Pain, but should they need one, I'd only recommend this Practice.

The absolute WORST office....Call during office hours and the phones are NEVER answered. The staff…read moreis completely unresponsive to multiple messages left. No help, no consideration of their patients. The doctors probably are not aware of the dysfunction of their office. It's a shame, because both doctors are very attentive to their patients. Definitely DO NOT recommend going there. Would not even give a 1-star rating but I have to in order to post this review.

this place deserves no stars! and should not be in business, the staff and doctors are…read moreinexperienced, untrained and a disgrace to the american medical system as a whole. this place is a torture chamber! one of my family members was receiving treatment here for a few years and it was the worst dialysis center in staten island by far. the patients would all be stuck numerous times because the staff was not trained to stick patients properly. on top of that, they would begin dialyzing patients even when their blood pressure was too low. the place is filthy and outdated, and i don't understand how anyone can put up with these crooks. do not get dialysis treatment here, this place should be shut down forever and fined!

From the owner: Island Rehabilitative Services has proudly serviced the New York community since 1979. We are…read morelocated across the street from Staten Island University Hospital with ample parking and patient transportation services for your convenience. As NYC's largest privately held dialysis facility, with locations in all 5 boroughs, we serve both short and long-term facility residents as well as members of the community. Treatments Offer: Non-reuse of dialyzers Hi-efficiency machines Comprehensive Professional Services: Board Certified Nephrologists Experienced RN's, LPN's, & Patient Care Technicians Licensed Social Worker Registered Dietitian Other Services: Transient Dialysis Treatments Travel Assistance Referrals for Transportation Mult-lingual Staff Flexible Treatment Schedules To Accommodate Individual Needs Cable Television at Each Chair

Natalia Bochurina is an excellent doctor. Professional, attentive and responsible. Super doctor.read more

Horrible customer service, they leave you on hold forever, and they will bill your insurance with…read morethe wrong codes to overbill you! Very rude and uncaring to be in the medical field!