This doctor and his staff misrepresent their practice, and do not disclose pertinent info so that patients can make informed decisions ahead of time. They are unprofessional and sketchy, and don't put the patients interest at the fore. They may even be committing insurance fraud.
I first saw Dr Ghorbani in his Chevy Chase office. I had to wait a very long time. I hadn't been informed there was parking validation in the garage, and subsequently got a ticket on the street. Then I waited so long I moved my car to the garage and again waited so long there that I had to pay something there, bc the validation was only for 1hr - they hadn't told me that either.
The office then scheduled me for a steroid injection at Laurel regional Hospital - ostensibly where Dr Ghorbani does all his procedures. It's far but he's in my insurance network, and it's where he works, so I agreed to that and scheduled friends to pick me up and drop me off, and childcare for the morning.
They then changed the date, as Dr G was now doing his procedures Wed instead of Fri. Nuisance but still OK.
They changed the location to the Greenbelt Surg Center but couldn't tell me the time anymore. Hard to schedule all my support friends but still OK.
I googled Greenbelt SC and found it had been closed. Turns out it's not Greenbelt SC, but the SurgCenter of Greenbelt. They gave me a time. They called the day before to change the time. I rescheduled everyone.
I fasted overnight and had a friend drive me to SCoG. I waited an hour before they asked for my ID & insurance cards and gave me forms to fill out. Of the 6-7 forms I had to fill out 3 were about the fact that:
Ghorbani owns the SurgCenter
that I knew that in advance (not true)
that I knew I could have had the procedure at any medical facility and I had chosen SCoG (not true)
that while Dr G is in Network, SCoG is not, and that I would be responsible for any out of network costs!
This would be a dealbreaker except that I was pretty sure my insurance would cover the costs. But I wasn't feeling very good about the practice by this point.
2 of the 6-7 forms required me to attest to the fact that I had read the Privacy Policy and the Advance Directive Policy, neither of which I'd been given. When I asked to see them the receptionist quickly produced both documents - clearly only for patients who inquire.
The first page of the Privacy Policy was normal: billing, insurance, other doctors etc; the second page included Marketing and Business Associates; and the third page included that the policy could be changed at any time.
The Advance Directive Policy was that no Advance Directives would be honored. So if you had signed an AD waiver saying you didn't want to be resuscitated, they would under no circumstances honor that.
At this point I'm starting to think they are out to gouge patients and insurers, while selling your info to marketers and putting you in a coma where they keep you and collect more insurance D-:
Then the nurse blew out my vein, bc, "You're dehydrated from not drinking anything since last night." And the other nurse told me, "You could have had water up until 2hrs before the procedure but we tell you not to so you don't have milkshakes and things like that."
The next shunt she stuck in leaked. But she fixed it after I noticed I was bleeding on the floor.
Since I'd already invested the time and energy into this, and since my back pain has increased over 6 years, I decided to go through with the procedure at that point, but I was filled with anxiety and mistrust over the unlikelihood that this practice had my best interest at heart.
So far, 24 hrs later, I am not suffering any of the really bad side effects or complications possible with this procedure. And I am grateful for that.
My back pain is perhaps slightly improved, but I'm not sure at this point. I will never return to this practice, but might get a second injection from someone else, somewhere else, if it seems after a week that there is significant improvement.
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