I am disappointed with this group, not because Dr. Ganguli is not a great doctor, because I think she is, but when I go I have to wait anywhere from 2-3 hours, then I am given about 15 minutes. I had not been since last June and my prescriptions were running out. I called for an appointment and was given one but they called and cancelled it. I made another for 10:00 A.M., they called and asked me to come at 2:00 P.M. I drove all the way to her office, parked, signed in and had a seat expecting to wait. They called me up to desk and told me she was not coming in at all. I asked why I was not called. They shrugged their shoulders and said it was not their fault. As I was leaving my phone beeped with a voicemail!!! A couple of weeks later I called for refills, they said okay we will give this to the nurse. The next day the nurse called and said the doctor would not call them in unless I made an appointment and first available was in August. I told her about my cancellations and I would make the appointment for August if she would call in my med to last me until that time. She said hold on. When she returned, in an abrupt voice she said "you have not been here since last June" and I ask her whose fault was that. She said it did not matter, the doctor was not calling me in any meds unless she saw me, do you want the August appt. I said "NO" and hung up I was so angry. Now I must try to get my PC doctor to call in the meds but he does not want to because it is not his field. I must now try to find another Rheumatologist because I have Lupus and RA and am in constant pain. I don't think they were fair by not even asking the doctor, just assuming when it was not my fault that I could not see her because she had cancelled on me. read more
