Moving to Chattanooga from Miami, needed to store my car at the last minute, while I fly back to…read moreMiami and pick up another car & moving truck. I could not find a storage facility at the last minute (everything closes at 6PM in Chattanooga.) Somehow I made it to Public Storage at on Cromwell, at 5:56, and that's when we met our angel, APRIL! Now April doesn't get paid for OT, but nonetheless she heard that we, my wife & I were flying out at 6AM the next morning and needed to store my car that night, April was kind enough & stayed past 6PM to help us. she set us up with a unit, and now my car sits cozy & SAFE thanks to April!!. I seriously don't know what we would have done without her, every storage place we called was adamant about closing at 6PM and we had no where to leave my car until we got back!? April's customer service skills is what separates the real businesses, the BIG DOGS of storage companies if you will, from the mom & pops that only care during business hours. Thank you April, my wife & I and grateful for everything you did!! Lou & Nanie

My Rent started out at $113 a month and that was not a special or first month special. That was the…read morenormal price. They started going up on my rent every three months. It got as high as $342.60 within 2 years. I called corporate and they did reduce it down to $239. Three months later it started going up again and went to $288. called corporate again and they brought it back down to $265. Three months later it went up to $288. I got a notice that it was going up to $325 so I got my stuff out and would never recommend anyone doing business with them. I have rented storage space other places and they would not go up on rent. The one time another facility did go up on my rent after 2 years it was only a $15 increase. Stay away from this company. they are crooks.

I just made a across state move. I had to store my belongings until I could close on the house I…read morewas buying in Chattanooga. I had no idea how much space I needed, Chris was such a good help and working with me while the movers unloaded my things. The place is clean and I felt well taken care of. I highly recommend this facility.

The lovely ladies here at Extra Space Storage were super helpful in our move out and even kept our…read moredog company while we had the truck loaded.

Carrie is awesome!!! if you ever have any issues that might arise when dealing with your storage…read moreunits, she will help in any way possible for sure! she is very helpful and easy to work with. this is my second time parking my rv at free up storage. I won't go anywhere else. the prices are very reasonable and the one thing I like the most about that is they don't up the price on you every month like all the others do!! I love that!! they are super sweet here and I would send anyone I know that needs parking or storage to rent here without a doubt!

Tremendous storage facility, and the service was 10/10! I showed up late on a Saturday with a…read moretruck full of stuff and discovered I missed office hours. After a moment of low-key panic I called the number and spoke to two wonderful representatives who patiently and warmly told me how to get in with my code. They made my day! The facility itself is clean and modern. Highly recommend.

My son was lastminute with getting a storage for the end of the school year. I searched online…read moresmall storages, and this one popped up. I love that the value of the storage was within his budget for the last minute. The quality is great because he had a small unit on the ground that he could back up to with a gated facility.

This was a wonderful storage experience! The facility is clean with easy use and access; it was…read morereasonably priced and the customer service was exceptional. I needed a unit short-term before a move to start a career in a new state and I was a bit apprehensive. The gentleman who assisted me was courteous, helpful, informative and ease my fears. I will definitely recommend you anytime!!! Thank you, Mary E

Went in today to help a special someone get caught up on their storage unit. Let the kind gentleman…read morein the office know of the circumstances that had lead to the situation at hand. He was more then helpful, went out of his way and knocked off a fee to help me.The staff here seems very courteous and would offer to even help. I personally would like to thank everyone there at this particular location. I'd gladly send people your way with any storage needs!

We had a great experience. They were only about 20 minutes late, but they called ahead to warn us…read more One of the guys had partied the night before and was sleeping in the truck for 15 minutes, but they were very forthright. Nothing was broken! They all had great personalities. We welcomed them into our restrooms multiple times because they were like family towards the end!

We made the mistake by hiring this company earlier this year. The WORST experience we've ever had!…read moreOver $2k of damage to our items and they will NOT honor our damage claim and have lied to us about it. They broke one entire box (of about 12-15 boxes) of our carefully packed pottery. They said that if they had packed it, they pottery would not have broken?!?! See pictures. DO NOT BE TAKEN IN BY THEM!!!

Excellent facility that will remove any doubt you have!! This new storage facility gave me the…read morepeace of mind I needed for our items while we build our new home. Great value for the money! Easy to work with. Highly recommend!!