Got hung over 5 times. Basically rude and pathetic business. Lost a customer for no reason…read more Call 1: Lady picks up and I asked if they do a full service for my 2022 SUV 30K miles. Call handed over to Roy the manager for more info. Roy asked what are you looking at either simple oil change or full service. I told full service citing what manual says and call was just dropped. I thought maybe it just you know, dropped. Call 2: Lady says hi. I told I was speaking with Roy and call dropped. Cut again. I was like wtf? Call 3 with benefit of doubt: Call picked and shut. I am confused at this point. Call 4: She says hi. I confronted what is up, she said oh we are booked until next month and you need to make appointment. I was like cut the chase, a moment ago you are taking details and now saying you don't have time. I told them I would leave a honest and bad review unless you explain what is up really. Call cut again. Truckload of bullcrap! I am just talking normal business, have the decency of replying professionally if you can or can't do something? How the fuck you run a business? I think you just do oil change or simple stuff but saying that won't make you pay taxes. Important - Oh btw I am multi lingual and possibly the Roy dude heard a different language on TV (no loud volume/easy to talk through). I strongly think this Roy dude is just racist, other low rated comments on google or yelp confirm this. And please for god's sake don't reply here with something generic.

This shop was recommended to my friend and myself, by my Uncle. We had traveled from Texas and had…read moresome mechanical problems with her vehicle. They were very professional and honest. Love this place!!

I was driving south on I-55 about 10 miles North of Jackson, MO when I had a tire failure. I…read moreslowed to extend the range of the run flat tire so that I could get off the hwy and find a safe spot. Gearheads was recommended to me by a local vendor as someone that could help. They are not just a tire shop but a complete repair facility. They did help! I decided to replace the two rear tires and due to the fact that they were wider than everyday tires and run flats, they were difficult to source. It took longer than we both thought but the delay was not caused by Gearheads, and in fact they kept me informed almost daily. But when the tires were received, they were installed almost immediately and my journey home was a smooth and uneventful ride, as we all love. Again, Gearheads, especially Dani, did everything humanly possible to bet me back on the road safely and I really appreciate how they took care of me. If they were closer to me, they would be my goto care care facility.

I brought my Truck to get the front shocks replaced, brakes flushed, and the coolant flushed. I…read morefound many loose bolts, missing hardware, and the truck was extremely hard to stop after they released the truck. I had to push for them to fix these issues. They keept the truck for many weeks for them to do this. They have issues breaking down the price for the work. Instead they give a number with no reason why. I also was asked about replacing the down pipe and was quoted over $1000 to replace a 14" long, 4" pipe.

Wanted to purchase a EV in Jackson MO but because of the ice storm, I had to get it transported to…read moreTN. I was fortunate that Rupple was able to perform a pre purchase inspection on the same day I called. The report revealed many issues and saved me from a huge mistake. I'm very impress with the details of the report. Seems like they check everything bumper to bumper. The cost of service was super reasonable. I highly recommend these ex-veterans' thoroughness and professionalism.

I had the oil housing replaced on my Jeep Wrangler at Rupple Auto Service and couldn't be happier…read morewith the experience. Tyler Lockwood was extremely professional and did an excellent job. Not only did he replace the oil housing, but he went above and beyond by thoroughly cleaning all the oil from the undercarriage, which I really appreciated. He also completed a full multipoint inspection and provided clear, written details on what he found in each category, very transparent and helpful. Overall, Rupple Auto Service is a great company to work with. The office staff is super friendly, knowledgeable, and happy to answer any questions. Highly recommend! Kyle

I brought my 2016 Lexus 460 to the because it was T-bone really really hard. They did excellent…read morework. And took care of everything from contacting the insurance company to getting me a rental car. They made an absolutely seamless. I recommend them very highly.

This business did fabulous work at a good price in a timely manner. Fixed our 2020 Outback so well…read moreyou couldn't tell anything had happened. They are wonderful people who really care & total professionals. Difficult to exaggerate my satisfaction.

Thank you to Lucas! We were traveling through Anna and we noticed our truck needed an oil change…read more Lucas was our service person. He carefully checked our vehicle, providing a detailed report with pictures and videos to explain what we needed. We bought this truck in 2023. We felt as we received expert service, very professional. We were confident to drive home during the holidays because our truck had no issues. We had our truck back by the afternoon. We highly recommend Martin's Auto Service.

Ever since my previous truck rusted away from road salt and brine, I've been looking for someone…read morethat would apply some kind of rustproofing coating to my new to me truck. After seeing a comment about NHOU Oil Undercoating, I did a search and found that Martin's offers it. Made an appt. and had it applied today. I am well pleased with how much better it looks underneath my truck with the black coating! I'll definitely be back when it is time to have the coating touched up. And I have to say, that is the absolute neatest, cleanest mechanic shop I've ever set foot in, and Jonathan Waller was super nice, courteous, and professional!

Hands down the best detailing service I've ever received. Bandit Detailing transformed my…read more5-year-old truck into a showroom-ready vehicle. The attention to detail is insane-they cleaned things I didn't even know needed cleaning! They are friendly, knowledgeable, and truly cares about their craft. The complete detail package is worth every penny. Spotless facility, fair pricing, and stunning results. What more could you ask for? Bandit is the gold standard.

They were new into the business and I really wasn't expecting much and they didn't disappoint! I…read morethought it was excessively expensive for the poor quality of the product of the work that was performed. It s end they are trying to do too many vehicles at one time and it's an inexperienced gang of kids that don't seem to care about attention to detail. I could mention the lack of customer service, but what's the point. I'll never go back.

The only thing I know about this place, is I called to see if they do state inspections. I was yes…read morethey do, but while the state inspection is $12, they are going to go ahead and pull all your wheels off and inspect your brakes and upcharge you an extra $49 dollars to cover the labor. That's not how it works. If you go in for only a vehicle inspection, that's all you should pay for. State inspections are not a money maker for any garage, but at least this place tells you up front they are going to charge you more to make money. Hard pass.

This shop is good! I was visiting my Mother in law from out of town and developed squeaky brakes…read more They were able to get me in within a couple of days, and after a fair diagnostic fee, they told me I still had some life in the pads. I'm sure a lot of shops wouldn't have done that. They greased a couple components and sent me on their way. Fair shop with good mechanics and nice people.

Have never had a problem here. Advice is free. Great people, Great service, Great shop…read more Love visiting "FORDS".