I wanted to share my experience with Ryan Lynn, a master luthier whose meticulous fretwork is…read moreexceptional. I haven't encountered his level of skill anywhere else on the West Coast. He truly stands out in two key areas​ important to me: First, he can seamlessly replace a single worn fret, making the repair virtually undetectable. Second, he is adept at installing a new set of frets and perfectly feathering the edges into existing binding nibs (a distinctive feature on some Gibson guitars). This makes it ​h​ard to tell that the frets were ever replaced. He is simply ahead of the competition.

This was my first time with Eastside and was very happy with the service that I received. I had…read moredone some research and knew it was worth the couple week lead time for professional work. I had my single cut electric set up, frets dressed and a new bone nut cut for it. Jacob was the tech who did my work and it turned out tremendously! Just the right action and the nut is amazing, adding to the already great sustain. I'm definitely going back and will spread the word to fellow players. **I'm adding to this review the following day after not being able to put my guitar down since picking it up yesterday!! EVERY note rings true all up and down the neck and the guitar plays effortlessly!! What a great job by Jacob. Thanks so much!

I've had a half dozen guitars rewired and set up by Sam and Roy at Portland Fret Works - Teles,…read more335s, Martins. I'll be bringing in a Taylor this week. There are no better guitar techs in Portland. I'll be a customer for life. - Mike Rodrigues, Portland

I brought in a couple of guitars, one for a setup and pickup swap and one for a SS refret. Very…read morehappy with how both turned out! My 80's Charvel plays better than I could've hoped for. I can't recommend PFW enough, I definitely got my moneys worth

Walked in without an appointment. They saw me anyway. A few minutes later I had my pickup repaired…read moreand was on my way. They didn't even charge me! I will definitely come back!

Really cool dude, really knows his stuff. My Les Paul was sounding horrible until I brought it in…read moreand he has it sounding great! I highly recommend him

Bought a really nice telecaster back in December that needed some minor repair in May. They got me…read morein and out very quickly and gave some additional help/set up an extremely reasonable rate. They are also very chill and nice, which is not always the case at guitar shops. Love these guys. Go check them out.

Looking for guitar specialists? Thunder Road is your place. They have a selection ranging from…read morerelatively inexpensive to "to die for" models. The best part is their service--these guys love guitars. They own them, play them, know them, and they will expertly guide you to the instrument best suited to your level of playing, size, and budget. Will, the owner, recently helped me with an issue I had with a Martin acoustic, and I walked away completely satisfied. It was a "win-win" solution. Great place for guitar aficionados as well as beginners who need guidance on finding the guitar of their dreams

The best! I brought my old violin in. Hadn't played for decades. The owner told me what needed to…read morebe fixed and why, and also what I didn't need to do. He did a great job, over and above, to set me up for my exciting new journey. The price was reasonable, and I got my fiddle and bow back in a week or so and it sounds great.

I kick myself a bit for not taking my grandfather's violin to Kim Manselle when I acquired it. I…read moretook it to a rather renowned luthier in Portland who sadly did nothing with it for 3, yes 3, years. When I showed it to Kim, he said it would take a month or two to bring it back to playable condition. He did just that for 1/3 of what I would have paid the renowned luthier. Thank you Kim!

I recently attended my third performance at Strum. As a music venue, it's intimate and comfortable,…read morewith admirable acoustics. Being able to sit close enough to hear direct sound from acoustic instruments and an amplification system that does not have to be cranked up to eleven to fill the room is a delight. During breaks, examining the instruments hanging on the wall is the nicest possible kind of museum visit. The beer selection isn't huge, but I'm always able to find multiple choices that suit my tastes. It's always fun to be able to listen to the interactions between performers and the person running the store - they always seem to appreciate each other. Hearing positive in-person interactions is quite a relief compared to the daily glut of online trolling. I always look forward to coming back to Strum.

Bought a Martin D16 a year ago. Action was super high and couldn't find the right strings. Brought…read moreit to Charlie and he recommended a setup and that should take care of it. Just got it back and they did an AMAZING job. It plays and sounds amazing! Couldn't be happier with their work and highly recommend.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.