This is a great dentist office with extremely knowledgeable and helpful staff. They are so caring…read morein dealing with children and their fears and anxieties. It is very clean and well taken care of and they offer the latest in dental technology. Highly recommend this place!

Hands down I can say my experience at Kieffer Dental was the best I've had at a dentist's office…read more The establishment is clean and tasteful, and my hygienist was friendly. I'm currently pregnant, and they did a great job taking that into consideration. But what left me going away impressed was all the little extras: the coffee bar by the entrance. The play area for kids. The decor, the feel of the place. At the end of my visit they even gave me a pair of athletic socks with their logo! Price wise they were reasonable as well, great dentist whether for individuals or families.

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

Great service and very friendly I lost a filling and they got me in fast and filled in…read more Will definitely return when I have need to again

I went to here and my initial appointment ok…read more However, my experience afterwards was inappropriate. My bill came in the mail and didn't specify a due date. I called to pay a few weeks later and was told that there would be a late fee. I inquired since there is no due date, a late fee would be hard to determine and the front desk said "Do you want to pay your bill or not". Completely uninterested in returning due to a lack of professionalism and tact.

I've lived in huge metro areas - L.A., NYC, Chicago, SF, and Newport Beach where dentists…read moreconsidered the 'best in the country' are said only to be located. NOT SO. Hands down, Dr. Yeoman IS THE ABSOLUTE MOST SKILLED AND SUPERB DENTIST TO WHOM I HAVE EVER BEEN. I have massive anxiety about any dental procedures starting from childhood ( a disastrous tooth extraction at a fancy dentist in Newport 10 years ago among the more recent of nightmares ) as I was born in Hawaii, and mid 70's dentistry was positively barbaric and painful. Dr. Yeoman was so warm and funny that he put me at ease immediately as did his assistant Alex. During the procedure he was fast, precise, thorough and again, very gentle. So gentle he didn't even need to give me novocaine to fix two chips in my front tooth from gnawing on a ribeye bone. The results are BEAUTIFUL and maybe took 40 minutes. He's a magician. Staff members Alex, Rachel and Brandy were all absolutely terrific and got me in right away when I called to explain the issue. Friendly, warm, helpful, accommodating, so much so that I will now never go anywhere else! Thank you Schaack Family Dentistry!

Amazing staff, gentle care, and a welcoming atmosphere. Highly recommend Carpenter Dental!read more

Chipped my front two teeth pretty bad Saturday evening, they got me in Monday morning. Educated me…read moreon what happened, what I need to look for in the future, and did an OUTSTANDING job filling my teeth. I can't even tell that they were chipped before. Very informing and very nice as well, 10/10 experience.

Had a crown come off the crew was able to get me that same day! We decided I was due for an update…read moreon this crown due the age and wear on it. So, I will see next Wednesday for completely new crown!

Dr Criss is the best and so is his staff! He is so friendly and makes you feel so comfortable…read morewhile in the chair. I have been seeing him for 18 years now and I am completely satisfied whenever I go. He keeps up with new state of the art equipment. The staff is so helpful. Kelly, Lynn, And Amber are so good at what they do. Jill in the office and other office personnel are welcoming and helpful with payment information and insurance. I just cannot say enough good things about them. You want a great dentist, this is the place. You won't be disappointed I promise!!

Everyone very friendly, great knowledge in all areas as well as an experience that makes you want…read moreto tell others! Thanks to the entire team for getting myself, my husband and daughter in so quickly for our first visit!

I had gone to another dentist in the west Rapid area that shall remain nameless... and was so…read moregrossed out that they continually touched everything in that office with their gloved hand. Obviously, they do this with every patient, so WHATS THE POINT OF WEARING GLOVES!? This place thought, is immaculate. Clean. The doctor was very approachable, friendly and knowledgeable. He was the son, I believe. Didn't try to force 500 different unnecessary procedures onto me. First time in years. I heard them talking to a patient next door, talking her OUT of an unnecessary procedure, which I appreciate. I have had too many dentists over the years who take advantage of insurance companies and charge erroneous fees- like one, I'll never forget, who tried to charge my insurance more than $300 for a tiny little "cavity" they scraped off in 2 minutes. Total scam. I called them on it and they removed the charges. SO much insurance scamming in this industry, it's nice to finally find an honest dentist who refuses to lie to make an extra buck. It's a rarity, believe me.

My parents went to Dr. Swanson for years and were always highly satisfied. For long-time…read moreestablished patients he is willing to come into the office for emergencies on Sundays or other days they are usually closed. When I was looking for a different dentist in town, I chose to come to Dr. Swanson. He has always been up front and honest, and he listens to me about what I am willing and not willing to do. His assistants and dental hygienists are so kind, considerate, and friendly. Highly recommend.

I have been using Swanson Dental since I moved to Rapid City in 2014. I recently had an exam and…read morethey found some interesting problems that are not all that common. I was told exactly what it was, possible causes, and what I can expect in the future. This is not just a clean, polish and fill shop, they are very knowledgeable and up to date on the current literature. The dental techs are nice, friendly and very professional. The staff at the front do an excellent job with the paperwork and do not make mistakes with the billing. If I had to say anything negative, it is the wheelchair access for the building could be a bit better, having to go around to the back door to get in made my wife feel like she was second class. (It is the building owner, not the dental office, that is responsible for this.)

Be aware! Went to place a crown on an existing implant . I have had this done before on another…read moreimplant! They had my insurance info before hand. Before seeing Dr Jensen I was taken to do an xray. I now understand it is an intraoral xray! Asked if it was covered the technician said yes. Finally see Dr Jensen , he states he can't put the crown on and wants me to see another dentist for imaging who is not on my insurance ! Left disappointed and confused because not my first crown for an implant! Go to another Dentist Dr Rice and he can put crown on with no problem. They sent a bill for over $350 for an xray not covered. They could not put crown on and wanted me to go to another dentist before they could do anything! This is just to warn anyone thinking of going to them.

I had Dr. Bury for 2 different procedures over the past 2 years. I found his procedures to be of…read morethe best I have experienced. However, his accounting has issues when 5 months after my bill ($1300 +) was paid in full per the signed "estimate" as it is now referred, I received a bill with no explanation other than $39 over 60 days and $32 over 90 days. It was the first I had ever heard of these charges. A call to the office revealed they were charges for 2 X-rays. What dentist does not realize that X-rays are a part of a procedure and should have been included in the "estimate." My experience with delayed billings like this is that the business is having financial problems.

Overall this office performed my biopsy well. Beyond that they have been so horrible I could not…read moregive them more than just one star. I would not recommend this business. They have shown contempt and disregard for me as a patient, customer and a person. I was referred to this office by my dentist who detected potential cancer concerns on my tongue. They sent me to this office and instructed me to take my medical insurance. Upon arriving at the West River office I was told they do not take medical insurance (even though a biopsy falls under a medical procedure). When I asked for clarification on why I was instructed to bring my insurance card to them, the receptionist sternly said "If you don't want to pay, you can leave." They choose to not work with medical insurance. For - what I gather - no other reason than laziness. I did pay in cash that day. That's what you do when the concern of cancer is lofted at you. 10 months later I received a phone call from Indiana University (IU). They did the lab work on my biopsy sample. But failed to send me a bill. IU blames West River for a minimal error in my address, and West River blames IU. West River did submit their work to my insurance company (a small outfit you may not have heard of - Blue Cross Blue Shield), but refused to recognize that IU was out of my network. West River did no due diligence to work with my insurance and send the lab work to somewhere in my network (they choose to ignore the many labs in the state of SD in favor of somewhere states away). They gave me not option or notice that they chose to use an out-of-network lab. To recap: They would not take health insurance (despite attempting to make a claim -- is that fraud?) They would not do due diligence to work within my insurance's network. They gave me no notification that they were contracting out this work and that I would have additional financial responsibilities. They gave IU my address incorrectly (according to IU) and I didn't receive bills or notice for over 10 months. They took my money (rudely and without compassion) and demonstrated no concern for the additional challenges they created for me. In fact they seemed inconvenienced that I would even bother to investigate these business practices. In as much as possible, do not give West River any of your business. I will update if West River decides to take any responsibility or actions to care for this customer.

Thank you very much to the team of the clinic! My wife even…read morecould not sleep the night before the visit, but coming here felt like she was in our favorite family, with our own people. The most challenging thing was to endure the painful injections of anesthetic first. All the staff: Cindy, Mary, Chuck, treated her with extraordinary, sincere and touching care and attention, trying not to hurt her. And Cindy also called us the next day to check on my wife`s well-being reminding of the home treatment. Thank you the whole team so much from the bottom of our heart again for your kindness and professionalism! You are the best!