My aunt & uncle had to come here and they needed a driver as per them being put under anesthesia. I…read moretook them both for their appointment which was for 8:45-9am the check in area we needed to go to was in the back building however we initallly went in the front. The young lady was very nice as she directed us to the right place. They are still very thorough with the covid check as the check temperature before going inside, give you hand sanitizer when coming in and ask you to use before leaving & of course everyone was wearing a mask. I think it's great and they are keeping a safe environment. My aunt and uncle had nothing but great things to say about their experience with Dr. Felicia Mersky They said she is very polite and soft spoken. They appreciated the patients that she had and strongly recommended her. The facility overall was clean and tidy.

I came to LICHD for a colonoscopy. It is one of the best outpatient experiences I have ever had in…read moremy 69 years. everyone on staff was professional, courteous, kind, compassionate and caring. my procedure was delayed for about 40 minutes but it didn't matter. one of the nurses came by about every 10 minutes to make sure I was okay. Dr. Stein actually came by to apologize for the delay and make sure I was comfortable while waiting. If you have gastrointestinal issues I highly recommend LICHD in Uniondale, NY.

Today I arrived at 8:09 AM after a few weeks in pain to see Dr. Sanossian. She did not even…read morehesitate when she chose to refuse to see me for being nine minutes late. Perhaps if youre looking for someone who is patient-focused, understanding or has some compassion, she is not the one for you. I am disgusted that I now need to wait weeks to be seen and come back for the answers I need. Between this and the attitude at the desk, I left frustrated and crying. People are human and are sometimes late, there was no reason to treat me the way I was treated in this office.

So far so good. I was seen like right away. Then again I took the first appointment lol but I was…read morestill satisfied with the staff and Dr.Sullivan

The visit Omer Masood MD was very impressing. He was very nice, showed interest in my medical…read moreproblems. He listened to everything I had to say and was interested in my well being. I was very HAPPY WITH DR Masood and I looking forward to working with him to get my medical problem under control I would refer him to everyone I know being the visit went so well. Thank you Dr Masood !

Dr. Omer seems professional but the ladies they work in that office are nasty and less…read moreprofessional... they have a nasty attitude like you forcing them to work there. No matter of welcome note mostly if you going there for the first time.... their customer service is below 0. I just don't feel comfortable being my first time going there and could be my last time stepping in there.

Can't say enough about how great this office is. All the doctors are amazing. After I had my…read morescreening and shared how simple the colonoscopy went with others, it turns out everyone in the area comes here as well. It's nothing to be scared about, and the ounce of prevention is worth the piece of mind that you can't explain.

Dr. Rizzano is amazing, he made me feel comfortable and helped every step of the way in scheduling…read moremy colonoscopy and endoscopy. I'm 31 and single living in NY, the billing assistance was not there until I called and spoke with Dr. Rizzano personally and the front desk staff could definitely be more polite when answering calls. We are all busy, but I'm a young scared patient getting out to sleep for the first time. When I call and ask questions, being rude and nasty and interrupting my sentences was not thrilling. I've spoken with Dr. Rizzano enough at this point to know I want and trust him as my doctor but the staff otherwise would have effected my judgement to come here. I'll remove this review after I know it's been seen by the establishment and put up a 5 star, but I thought you should know. I've been on hold for 7 minutes for a simple question after I was rudely interrupted. Very clear whoever I spoke with felt I was unimportant. They also just hung up on me as I'm writing this. I work with physicians myself nothing irks me more than support staff turning patients away with a bad attitude and 0 willingness to help.

I don't like to give 5 stars out unless I am really satisfied and, I believe someone goes above and…read morebeyond. I have been to this doctor only twice in the last five years and both times I had an A+ experience. No long waits when I arrive for an appointment, follow up calls made by the doctor. Full explanation on the procedure and the findings. Dr. Novak never rushed me at any point and spent the time I needed to understand everything. the office took care of any insurance issues. The office is very clean with ample parking. Colonoscopy's are not a joy, but this Dr. makes the whole process relaxing. PS. I won't be posting any pictures.

Found the doctor to be professional and knowledgeable. Unfortunately, the office staff is curt and…read moreunfriendly when you have any questions regarding billing. Also, my follow up appt after a procedure was canceled four times. Not convenient.

Super smart, friendly, understanding Gastro doctor who listens to your concerns .. Qualifications…read morethrough the roof and a very nice person. Loves the Mets and playing Pickleball too!!

Had a procedure scheduled for 11/07/25. I hadn't received any prep instructions so I called their…read moreoffice 11/05/25. I called four times that day, leaving a total of three messages. Nobody called me back that day, despite their office being open until 6pm. They called me back morning of 11/06/25, not because they'd received my messages but to confirm appointment. I told them I'd called their office four times the day prior. "Oh, we were busy" was their reply. I canceled my appointment and will find a different Gastro Doctor. I worked in a medical office for ten years, we would never have let four calls go unreturned.

This new NYU Langone facility at 1111 Franklin Ave was the practice my doctors were at was moved…read morefrom their previous location on 975 Stewart Ave. The location is easy to find and a 15 minute walk from Mineola LIRR. Parking is easy with parking on every level. Also, this location is in a good school district and feels well-maintained, safe, and well-resourced. The facility is bright, clean and modern. The staff members are welcoming and friendly. The care team here is patient, kind, reliable, caring and understanding. The doctors accommodate my special needs by extending my appointment times to 30 minutes when needed. The patients are approximately 90% White, 2% Asian, 5% Hispanic, and 3% African American. Around 70% were born in the USA and had moved to the U.S. before age 12, 80% came from highly educated families, and 70% are financially well off. I am pleased with the quality of care here and feel comfortable coming here. Even though I am always the only Asian person here, I felt welcomed, safe, respected, and supported, especially as a person with a disability in that environment. As a person with a degree who values quality Healthcare, I highly recommend this NYU Langone facility. The doctors I especially recommend are Dr. Ekaterini Hatzis (Christian, husky lover, half holistic), Dr. Khalilah Knight, and Dr. Berrin Monteleone.

I have been a patient at the NYU Langone Bethpage practice for three years, but my recent…read moreexperience with Dr. Linzer was so completely disrespectful that I am moving all of my care elsewhere. I had a 3:15 PM appointment. I waited in the lobby until 4:15 PM with zero communication about any delays. I was brought into an exam room, had my vitals taken, and was left sitting there for another 30 minutes. At 4:45 PM, an hour and a half past my appointment time, I had to leave. The support staff here are excellent. Crystal was very helpful in setting everything up, and Cheryll at the front desk was compassionate, respectful, and apologetic as she processed the refund for my co-pay. Dr. Linzer, however, was incredibly unprofessional. While I was at the desk, she came out looking visibly agitated. Instead of apologizing for the massive delay, she abruptly demanded to know if I was leaving or wanted to be seen. When I told her I found the wait and the experience disrespectful, she immediately cut me off, cited "emergencies" in an aggressive tone, and quite literally stormed away. Given how I saw her handle this situation, displaying a complete lack of poise and compassion, I am truly glad I didn't receive any medical care from her. I would strongly encourage anyone considering using her as a physician to take that into account. Her time is not more valuable than her patients' time. If you want a doctor who treats you with basic professional courtesy and respects your schedule, look elsewhere.

Gastro concerns? Need a colonoscopy or endoscopy?…read moreThis is definitely the place to have your issues addressed. Wonderful people at this location. The prep work was easy. The anesthesiologist was wonderful. My Gastroenterologist was perfect. Comfort care from A to Z.

Have had some really bad experiences with this office, first time I went there the nurse…read morepractitioner messed up drawing blood and I had to go back, next time trying to make an appointment the nurse practitioner and the front desk both gave false information to make their lives easier and get me off the phone, and told me to go to a quest to get my blood drawn without a recommendation from my doctor and wasted my time, the next time I call them up I tell them it's months later and an emergency the doctor doesn't have any appointments for a month and I'm told I'm out of luck by the front desk person. If you value your health, being treated with common decency like every human does, don't go here.