After getting all of my info and docs plus a Power of Attorney, in 11 months I have gotten only…read moreempty promises that he would file my 2 missing yrs. Literally he has done nothing and now completely non responsive. He has only cost me significantly in further penalties and interest for 11 months.It is literally 20 to 30 minutes of work. Thinking of filing lawsuit now since I have all communications saved. Very disappointed.

Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a…read moretimely manner. It's now July and he still hasn't prepared it. I've called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can't make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. Update: In response to Keith's reply: Keith's reply below is not true. He did NOT upload the assessment in April. When I emailed to inquire about it, he told me it was in my portal. When I informed him that it wasn't there...he then messaged to say he would upload the documents later that day. (See screenshots) They were never uploaded. It wasn't until AFTER I fired him, requested a refund and sent a written request to dissolve the POA that he scrambled to put together the documents. In an effort to cover his tracks...he uploaded the assessment yesterday afternoon. I paid in February. He uploaded them on July 10th. I called twice yesterday and he did not return my calls. He had time to sending threatening texts though. Telling me that if I keep up my bad reviews...he make sure I can't make a living. Keith, the ONLY way to make this right is to issue a refund of $1,750. Actions speak louder than words. As of now, you have stolen from me and then went on to threaten my business.

Great team to work with and very responsive! They helped me with their knowledge and guidance.read more

Amazing company and people to work with. I've been working with the for over 10 years and they've…read morebeen absolutely the best. Jay is a wonderful partner!! He's the best.

In my practice, I connect with a number of accountants and enrolled agents that promise the world…read morein terms of competent tax preparation and advice. Jerry Roach stands out as someone that does't tells you he's the best, he shows you. Jerry, and the professions at HBG are among the best in the area, if not the state. If you don't believe me, try handing them one of your old returns, ... and prepared to be wowed!

I am a recent college graduate, and this is my first time filing taxes for my new job…read more Mr. Spencer was great in helping me to understand how the process works, what I needed, and gave me advice for next tax year. I am confident and prepared for next year, which should make the process easier for he and I!

As I have said previously in some of my reviews, when I moved here last year, I had to find new…read moreeverything! New doctors, new car wash :-), new pharmacy and of course, a new accountant/tax preparer. I searched via Google high and low. Calling to try to get an appointment, asking about pensions, write offs, etc, when finally, one company finally returned my call and set me up with an appointment right away! Mr Spencer was very patient with me because I had many questions and issues with late filings, multiple state taxes, etc. He didn't rush me but answered each concern thoroughly and without judgment. If he was unsure of the answer, because I came from the D.C. area, he was truthful about it but still took the time to do some research and find the answer for me. This is what you want from your accountant, patience and integrity. So, Mr. Spencer completed my taxes last year and has already got to work on my taxes for this year! Such a relief to find someone dependable and reasonably priced!

Highly disappointed…read more.. - Charged more than 3 times what our prior accountant charged...We'll be going back to her next year - Charged about 50% more than the initial estimate - Made several mistakes / omissions - Wanted to charge me twice for additional services that I would have thought would have been included (e.g., IRS reduced tax return amount due to a calculation error and she wanted to charge an additional $250 to get in touch with the IRS if it wasn't their error). - Had to explain things numerous times and still there were several mistakes - Not very friendly attorney or receptionist Overall, a very dissatisfying experience.

Mr. Simonic and his team are AWESOME!! We were referred to him by our Pastor and we have been…read morenothing but pleased. They have been worth every dime. Our taxes were a mess. Mr. Simonic sat with us and walked us through every year, he told us where mistakes were made and how they were going to fix it. I had questions and needed asked to speak with Mr. Simonic. He called me back the same day on his personal cell phone. That meant a lot to me. This is not a tax service, this is a Family.

These are the best Accountants in the Jacksonville area We…read morehave used the for years and even though we don't live their anymore send all our IRS Information to the . They are the BEST

GunnChamberlain is an amazing company and I would trust their team to meet your needs. One of their…read moreaccountants was able to help my husband and I better understand the adoption tax credit. We had a hard time finding a straight answer any where else. When I think if GunnChamberlain I think of integrity. Thankful to have local businesses like this one in Jacksonville, Florida.

Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

Kieran helped us so well!!! we got everything we need, and it was super simple, so glad to get…read morecovered and not have to think about it anymore.

Love Eric and Summer! I can finally ease this part of my Life....they are so friendly and helpful…read more Happy I chose them to help me with the IRS.

The team at Practical Tax Solutions has been outstanding. I got myself in quite a mess but…read moreJessica, Matthew and Summer have gone over and above helping me out of it, and at the same time calming my anxiety down! I highly recommend them!!