Day One Timothy Shank Barraged Me With A Line Of Questions Implying That I Was A Troublemaker, Told…read moreMe If The Girls Did Not Like What I Had To Say They Would Boot My But Right Out Of There (Didn't Even Know Me) 2. Asked For A Referral To An Endocrinologist For My Diabetic Condition & CKD Stage 3, Was Totally Ignored, Timothy Stated We Got That Here (His Words) Told Him I Would Never Go To Mark Twain Or Drive To Sonora, Ignored Again Got Refered To Mark Twain For A Breathing Test, And Shortly Got Refered To Sonora Medical Center For A Shoulder Problem, I Refused To Go There. Timothy Took An X Ray Of My Right Shoulder I Departed, About 20 To Thirty Minutes Later I Receive A Telephone Call From Timothy With X Ray Results Timothy Stated Oh Good News Nothing Is Wrong Just A Little Arthritis ( His Words) Forward To March 17 2026, Sent To Sutter Amador For X Rays, About A Week Later Got X Ray Report Very Bad Shoulder Is Shot In My Estimation, Reviewed At Next Appointment With A Very Good Very Qualified Orthopedic Surgeon Was Informed That I Needed Shoulder Replacement, Refered To UC Davis, Suffered 1- 2 Years Due To Timothy's Incompetence. I Would Never Go To VSH & Wellness For Any Medical Treatment Ever Would Do Better With A Veterinarian, As Bad As MARK TWAIN If Not Worse, HELL WOULD FREEZE OVER BEFORE SEEKING ANY MEDICAL TREATMENT AT VSH&W OR TIMOTHY SHANK, THE DENTAL SIDE IS WONDERFUL. THE ABOVE IS THE WHOLE TRUTH AND WOULD EVEN TAKE A POLYGRAPH AS PROOF OF MY STATEMENT, AM SEEKING OTHER REMEDIES TO ADDRESS THIS ISSUE.

HEY, I CHANGED MY MIND, FORGET THAT FIRST REVIEW.!! Everything was great but today... The print out…read moreI received august eleventh... My appointments listed.. Is completely different than the email they sent me. All of the dates were wrong. When I called 2 complain about it and 2 try to work out. The woman hung up on me for yelling. I did not raise my voice at any time. She's upset because she had to deal with an upset patient. Because something was done wrong.. The first date on my print out is an actual appointment that I attended so I know the print out was a right originally as of august eleventh.. now august seventeenth... I received an email that all of my appointments have been rearranged. I have five more. Or rather I did have five more... I really need done to work done and i'm tired of rescheduled appointments, especially without telling a patient.. And then going off on a patient and hanging up on them???? Not okay. I will not be returning.

I went in because I was experiencing extreme nausea and dehydration. I felt sick at 7:30 am and had…read morean appointment at 8:20 am. The staff were incredibly kind, helpful, and experienced. I got an IV and it was quick with no issues. They are very efficient and I will definitely be going back in the future if I need an IV or any of the other services that they offer!

I had a transcendental experience here on Saturday. A little history: I have an extensive history…read moreof trauma, ptsd, ocd, depression, agoraphobia. My life has been stunted by my mental health challenges for a decade. I have done the traditional treatments of meds meds and more meds, therapy, EMDR, Rolfing, rebirthing, acupuncture, pretty much any treatment to get my life back. From the beginning consultations at Klearmind I experienced nothing besides extreme professionalism, empathy and a good explanation of the IV service. It's almost hard to put into words my experience with the IV treatment. I laughed. Hard. For the first time in years. I didn't have any pain for the afternoon. I was able to find my spirit again and my spirit found joy. If you have been stuck in your head, stuck in depression, you should definitely consider ketamine therapy. I got to be pain free, full of joy and laughter, out of the cycle of misery in my head. The treatment is worth every penny.

I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Got in and out without much trouble. They did a basic review of my condition and made sure to talk…read moreabout things I should look out for. The assistant was helpful and made the process easier. It wasn't anything fancy but I felt like it was handled right.

Everything started off great. The physician told me they would prescribe Adderall. She counseled me…read moreon it. When I get to my pharmacy there is a prescription for Strattera! Without informing me she changed my medication. When I asked why this was I was told that she was afraid to prescribe Adderall because it could have a negative side effect with my Zoloft! This is a total lie. The physician is incompetent. I'm a pharmacist. All of my colleagues including myself agree thar Zoloft and Adderall are compatible with a very slight chance of an adverse reaction. At this point I'm fed up. I've made multiple calls. I just want my money back. Update: EZCare provided me with a complimentary consultation with a different physician to resolve the issue. Once the consultation started the doctor told me he was going into the consult blind. They failed to let him know what was going on . He told me he couldn't prescribe anything because it would be stepping on the toes of the previous provider. Needless to say this consult provided no therapeutic value. Communication is terrible. All communication goes through a call center that sounds like it's based out of India. I wish they had a feature where you could send a direct message to the provider. After many many calls. I'm done. Exhausted: this place actually did harm to my mental health.

MedVidi did not send me my requested and PAID for medical records within 30 calendar days. I…read morereached out to them asking for the files and allowed 3 days grace to get me files past what HIPAA allows, and heard nothing. The only response to getting my files was once I reported them to HIPAA for violating their policy and a negative review on BBB. It took several days after they reached out, well past HIPAAs 30 calendar day policy. This med center is lax in their HIPAA procedures. Find somewhere else better to trust your medical information.