I gave this review one star so I was able to write a review or I would've given it a big fat ZERO…read more I brought my son to the ER ( 4/22/26) with what I believed was a ruptured eardrum that was bleeding( also blood in his nose) We waited the expected 31/2-4 hours ( no issues with that, this is the norm and they had some bad accidents come in via life flight) and was brought back to a room. His vitals had been checked in triage when we first arrived. The Dr. came in about 30 minutes later and I explained how he had no symptoms and from the time his ear began hurting to the rupture was 4 hours. She attempted to look in his ear and said she couldn't see because of the pooled blood and asked if I would like her to call an ENT office to see if they could see him . She called came back in the room and said they were going to call me to bring him in , wrote some antibiotics ear drops and sent us on our way. I didn't protest because frankly she seemed unnerved and nervous. I just find it baffling that if she couldn't SEE what the issue was that she wouldn't have images ordered, or anything at all. I don't know why I keep going to this hospital . They continually disappoint. If they aren't rude they lack care. This used to be the best hospital on the Coast. Now it's just trash.

On June 26, 2025 I presented to the Emergency Department with abdominal pain and was subsequently…read moreadmitted for emergency surgery, which was performed by Dr. Amy Scheller. I would just like to commend Dr. Scheller and her nurse practitioner, Heather Seymore for taking such good care of me. Dr. Scheller and her team were awesome and I would certainly consult her for any future needs that may arise. The entire surgery team is stellar. They made me feel like I mattered. And they have compassion and a wonderful bedside manner. My stay on the second floor was unfortunately not pleasant. The nurse practitioner had placed an NG tube and not long after she left the tube developed a kink. The nurse, Takyla was unable to get the tube straightened out, so she just left me like that all night. She never hooked up my leg compressions, nor did she hook my IV, I was left all night like that, dehydrating by the minute. No pain medication was ever offered and I didn't see that nurse again until the next morning. The only people who came in during the night were the techs to take my vitals and help me to the restroom. There was a very nice lady the next morning who offered to help me bathe if I wanted to. I didn't get her name, but she was very pleasant and seemed to know a bit about nursing. I was not going to complain, but the more I thought about it the more I felt compelled to write. I could have died that night and no one would have known it and I feel like they wouldn't care if I did. I felt like I was an imposition to the nursing staff and that they had other more important people to look after. I don't know if it's a cultural or societal clash. I just know I wanted to get out of there as soon as I could. And this is not the first time I have been a patient there on that floor. The nursing staff is just awful. And I've read the reviews online for SRHS and there are numerous complaints from people regarding the same things. In any case, it makes me not want to return there for treatment. And it appears that all of us patients' complaints are falling on deaf ears. I wish this could have been a more pleasant experience. But thank goodness for Dr. Scheller.

I was very surprised and dismayed by the way I was treated by this doctor and his office…read more I don't know what I could've done to cause them to behave this way or to correct this situation. Apparently doctor did not remember that he had ordered additional allergy testing for me. That would be fine, I don't expect anyone to be perfect, but he treated me like I was an idiot because I thought he had ordered additional testing. I went and gave people my blood so that stood out to me more personally than it may have to him, but he had the benefit of the opportunity to look at my chart to see whether or not he had actually ordered more tests or received the results before yelling at me about it. I had not seen the results on MyChart after several weeks so I called the office to ask them if my allergy test results had been returned and they told me that they had but that I could not be told the results over the phone, that I would have to see the doctor in order to get those results. So they scheduled me an appointment for this specifically ahead of the time that had previously been pre-arranged. He told me that he wanted to see me in three months. It took them two months to order the tests. So I had gone and gotten them two weeks before this visit. I came to see the doctor and he was very miffed that I was there that day as if it were a real imposition on him to see me. He thought that I was there to talk to him about previous allergy testing that had been done. I had been told already by the lab that the first test indicated that I had an abnormal result and that I was still allergic. But I wasn't there to ask about that test or question his judgment about it. Then he started telling me that I was not allergic and that the result I had gotten indicated that my reaction wasn't strong enough to be considered an allergy. I was there to ask him about the other tests, not that one. Pardon me, but I do believe that it is the doctor's responsibility to keep track of what tests are ordered, when they come back, and then to tell me what they mean in a timely fashion. There must be some problem with the way that notation was made on the chart because he and his office made the same mistake. He actually said to me that I was "being really annoying". And I said "I wasn't meaning to be annoying" and he said "well at least you admit it" I was trying to explain to him that we were talking about two different results but I couldn't get him to listen to me long enough to clarify it. I have never had a doctor talk to me this way in my whole life. The results of the additional tests I had taken showed up on MyChart the following day. I should have quit while I was ahead. Before I left scheduled an appointment to see Dr. Ericson for an audiology screening the following week and they scheduled me an appointment. I was so flustered by the way I had been treated that when I was on my way out that I forgot to get the address because they have two offices. So I called on the phone and said "I need to know the address of the office to go to for my appointment with Dr. Ericson." She apparently gave me the wrong address, so I'm in my car right now just absolutely fuming outside the empty office that is closed. I didn't get my hearing appointment today. If I am charged for a missed appointment there will be hell to pay. I will not reschedule with this office for any reason. Noone needs this hassle from a health care provider or his office staff.

From the front office to the doctor himself, everyone is professional and helpful. Dr Niolet takes…read morehis time with explaining everything, checks every possible issue and makes sure you understand everything that is going to take place. There's never a feeling of being rushed, the doctor takes as much time with you as you need. Would highly recommend Dr Niolet to any of my friends.