Nate is awesome, got my car fixed up. Fair price, they were pretty backed up but he was able to…read morework with me.

I brought my car to this place about 2 months or so ago for side mirror lights on and a message in…read morethe dash that they needed service. He said it was a sensor in the back module. $700 to fix. Said majority is labor and to be honest hed wait to fix till something else is wrong and they are already in the module. Ok great. Hes highly recomended. Well than driving down hwy car shuts off, like i said months later. Every light, heat ect...off but still drives. Luckily finished drive to work, its a safety mechanism on the car, to work till you shut it off. Called nate. He picked up car by tow. Couldnt get to it right away, totally fine, but no communication till i call him, a few days later. Said he bad people with apointments he didnt get to it for awhile again would have been just fine if he said that. He said it had a mouse, not alternator like he thought. He needed to go wire by wire to find damage. No damage found, again no communication. I call him again few days later and now its not a mouse but the module in back now all of a sudden giving a code and as long as hes back there he might as well fix the side mirror part. Hes stopping for a few days and waiting for the part to arrive friday, hopefully. No communication. Called him tuesday. He said part just got in monday and they are right than working on it. Ok great. Get call, part only fixed "a few of the codes". Started once but doesnt even run or start. So hes gotta keep looking wire by wire. I talk to my husband. We are getting nervous and decide to go to a dealership as he quoted me $1,200 if the part worked! It didnt! And we are done with this keep searching, for weeks! I called him wednesday. He says dealer wouldnt give me anything as is, as i told him the dealership told me they'd come get it and i need to cut my losses. He said he had my car tore aprt fixing a sensor that is giving a code now. And if he stopped now he couldnt charge me for hours worked. I said no i dont want anything else fixed. Never did i give ok to fix a sensor. And i said weve put enough money and time into it and its been 2 weeks. We have to borrow a car. He argued it wasnt 2 weeks. Ok sorry a week and 6 days with no end in site as he has no clue. Dealer came and got car friday. They call us the next week, they did tell us it would take a few days to get in. Communication! They have it in shop. A few hours later i get a call. The module did not need replaced and is actually bringing up a code! AND the part he said hed fix while he was in there, he didnt fix! There is no mouse, he assumed by very few droppings and it is the side mirror problem that shut my car off and essentially crashed it. So once he tells me he could advise me to not fix it and the next time hes got it tore apart and didnt fix the part that needed fixed and kept "searching". I tell dealership that i was told it was ok to not fix it at the time, a couple months ago or so. She says no way! Its a computer issue. Not mechanical so if the computer cant communicate completely over a period of time it will, or can, shut off...as it did in my situation. Dealer calls this person to question why he says that, he says, as he said to me when i reached out to him, that he has a hand fill of cars with the same issue in his lot and none of them shut down! $1,100 for nothing! $350ish for 1 part. Rest labor. He should have said i needed to take it to a dealer when he realized he had no clue. Not convince me to go wire by wire charging hourly as i hated the inconvience of another tow fee and more $. He even argued when i tell him id like to move it but did say he cant tell me what to do though. Another $1,200 to fix the part that actually needed fixed, and fixing what was done wrong, and a few days.. and we were good to go. Very unprofessional. Bad experience. Im sure for both of us. Only thing hed admit is the code for the back module is because its still not fully working and thats $100 of the $1200 quote from dealership to finish setting it up. Didnt tell me that part.

I appreciated the service at Bonnell Auto Repair because they care for my car as if it were their…read moreown. They offered very excellent customer service. Their service is excellent and the pricing is reasonable and fair. The owner is very caring about his job and the services rendered he cares about his customers. He is hard working as well as friendly. If you're looking for quality Car Repair with a trustworthy honest man well go to Bonnell Auto Repair shop? They will deliver excellent service for a fair price. Genuinely Miss Loretta Llorente

This is probably the busiest auto repair shop in the whole county! There is usually a dozen or…read moremore cars in their lot waiting to be serviced, so it might take a little longer to get your car in, but when it is done the price will be fair and it will be fixed right! They charged me $80 an hour labor to work on my Lincoln Town Car, which is the average labor cost across the Country, and $60 for picking it up at my house and towing it to their garage, which is below average towing costs. All in all, I'm very satisfied with them and recommend them to anybody that needs their car serviced. Bonnell's is a family owed business that has been repairing and servicing cars for well over 50 years. You know to last that long, it HAS to be very good place to have your auto worked on.

3/20/23 Finally picked up my unrepaired radiator. They had…read moreit for 3 months all they did was clean it and charged me $100. Took it somewhere else. Way too many phone calls and excuses. Used to be a good business but no more. They won't do the work and keep giving excuses. Worse yet, it did not bother them the least that I was picking up an unrepaired radiator that they are in the business of repairing.

I've been waiting a year to have my radiator repaired. I gave it to him last December; he said he…read morewould work on it in January. I called periodically over the months and he refused to talk to me on the telephone or return my calls. I understand that local farmers need their machines to plant, take care of, and harvest their crops, so I let them have that priority. Finally the person who answers the phone said it would be put into the schedule for November 1. That was over 6 weeks ago and nothing appears to be happening. He does not appear to take the responsibility to explain to me why he will not do the repair. A YEAR and no explanation or action that I am aware of.

Bill is the man. He is fixed my Cadillac like nobody else this is the only person I will take my…read morevehicle to. To get fixed

I would for sure NOT recommend he is always in a bad mood and doesn't know what he's doing and…read moregetting paid to do it

My husband and I were traveling down to Clinton and we unfortunately ran over an opossum and it had…read morebroken off a piece of the plastic under my car. I called and they got me in right away, and took care of it! Great service and very friendly associates!

We had good service at the shop. The repairs were correct. My only complaint was that in addition…read moreto what was initially quoted, 4 other issues were detected on our car. We were not informed of the large bill ahead of time. Overall, great service and good work on the car. Just wish we would have known ahead of time.

Great service. Tyler and Trevor were both polite and professional…read more We were camping and needed a muffler and tailpipe. He got the parts ordered and had it fixed in less than the time quoted. Labor rate is very fair. If I ever need major work done again, I'll make the trip from Chicago to have him work on my truck.

Todd waved his wand and made my Jeep back to normal! He cares about your vehicle just as much as…read moreyou do!!! Thanks Todd!!

Unfortunately my truck gave a buck a high five with the front end and it was looking rough. A…read morecouple people recommended Midwest Collision and from my first call with them they handled everything with professionalism and constant communication. Absolutely recommend going here for any repairs to your vehicles!

I had a small fender bender and Dan and crew took care of it for me quickly and did excellent work…read more I've been using Midwest Collision for 20 years and have always had top notch service and body work.