Richmond Carpet Outlet

If you have unlimited patience and time, then this is the flooring store for you, because they will…read moretake advantage of both. Phone calls are not returned. Time schedules are not met. This is a very frustrating company to try to do business with. By the time I finally ordered my 700+ square feet of flooring, I knew I was going to have more problems. However I loved the product and decided the poor service was part of the cost of doing business with Georgia Direct. The company they subcontracted did an excellent job of installing the floor, but the job has not been finished. They were suppose to finish last week, then it was today, and now after 3 more phone calls it might be in 4 more days. This isn't the same company I did business with for over 35 years.

Eaton Floor & Wall

1.0

Won't give an itemized quote. Needed one for insurance and they jerked us around for almost 90 days…read moreand refused to just break down how much material, labor costs were. Now we have to start over. The ladies in the office kept trying to help me but Dave refuses and wouldn't even look at the sample they provided. Last time (no insurance claim) they did great so we tried to be patient but I wish they'd told us 90 days ago they can't provide an itemized quote... what are they hiding in the cost?

From the owner: Where the Customer Still Comes First…read more Where the Customer Still Comes First.Eaton Floor & wall provides great service at a reasonable priceProviding: Carpet Laminate Shaw Ceramic tile Hardwood Armstrong Mohawk color center Residential Commercial Flood & Fire 1 year no interest Remodeling Kitchen and bath Cabinets Counter tops Call Dave today.

Conway Flooring

Steve and Tanya and the Crew at Conway Flooring went above and beyond to make sure we were happy…read morewith the finished product. Their communication was great; a personal touch that is lost now a days !! What really amazed us was the transformation our home took on in two days ! They are Professional, Fast, and Really Great People. Customer Service is really big with them as well. So if that's important to you, don't miss out ! They do Amazing Work and have Great prices as well !! Spencer Witt -

From the owner: All Flooring Needs, Flooring Sales and Installation…read more Services: Delivery, Installation, Free Estimates, Rug Binding, Supplies. Brands: Acrylx, AquaLok, Dreamweaver, Engineered Floors, Kaough Distributing, Luxmax, Mohawk, Ohio Valley Flooring, Phenix, Southwind, Timeless Designs, Triumph, TruTEX. Location Facts: Located near the intersection of McGalliard Rd and Chadam Ln

Buddy's Flooring America

3.0

Please read this review in it's entirety, Before you make a decision to purchase flooring or use…read morethis company to install at your property. This review details the unprofessional conduct and customer service at the 2476 Commons Blvd Store only, I cannot speak to the enterprise as a whole. I approached the salesman about ordering some wood flooring, he was at first helpful with my request and seemed to try his best to get me a product in a timely manner. Once i inquired about the price of the product i went back to purchase it and he was not present, the person who was there was not helpful and wouldn't point me in the correct direction on what flooring i was quoted on. He received a call from the previous employee who helped me and a conversation ensued about who's sell it would be :"who would earn the commission", which turned me off to the establishment. I later went home and looked at reviews on the the quoted flooring, and found it for $2,500.00 cheaper 2.50$ online. I purchased it from home and had my wife return the sample. My wife was confronted by the salesman afterward and said," well hopefully it all comes in one piece", was very rude to my pregnant wife and walked off. do not even waste your time shopping here. Go online beat the price and avoid the toxic environment. I purchased wood flooring and own multiple properties of which i would need over 20,000sqft of flooring installed, I wanted to give this flooring company another chance so i called them. I asked them for a quote on installing over 1,000 sq feet of hardwood, they stated" You did not purchase flooring through us, so we will not do the install", I would highly doubt the employee at this location is aware of the amount of business he could sub out and money his company lost when he would be able to contract work for over 17 properties worth $5.4M at current market. I would highly recommend this company do a review of these two employees who were extremely unprofessional, lacked proper conduct, discriminated against me,an able willing and paying customer, and my pregnant wife because I did research and intern these salesman did not make a return on my decision.

I had a great experience working with Zach. I appreciated how easy going he was and he took the…read moretime to answer every single one of my questions. Zach measured all the rooms I wanted to have flooring installed more than once, to make sure there were no errors and no over charging. Zach did everything he could do to get installation when I needed it done. I was so impressed, that I'm having 3 more rooms done and Zach was the first person I thought to call. I wouldn't have anyone else handle installation, besides Zach and his team!

Specialized HVAC & Mechanical

(9 reviews)

This company has a fast response and are easy to get ahold of. It was refreshing not having to call…read morea company various times to get ahold of someone. I was not at the house that needed serviced; however, they were transparent with what could be done. This is a reputable company that does not try to take advantage of you. I highly recommend!

Ran my sink over and it shorted out the light downstairs. They came right out. Also installed a new…read morefaucet fixture in bathroom sink same day. Darrel was professional and did the work promptly.

Rooterman

4.9

(8 reviews)

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Ace Hardware Home Services

2.3

(4 reviews)

Brandon came out to do some maintenance work. He is highly professional, polite, helpful and…read morerespectful. i would recommend Brandon to all our friends and family in need of any HVAC work or new systems.

I dont know if he did well or not. I dont know about what he did and not sure whether or not things…read moreare working properly or not. Too soon to tell. Will let u know in a month or so. Can't rate right now. He left my doors unlocked to my back door. I caught it and had him lock it back. Because of that I will give him a 2 star.

Reynolds Plumbing

(3 reviews)

Quick call back. Knowledgeable tech on an unusual issue. We agreed upon a plan and it was…read morecompleted as planned.

I called three plumbing services that operate in this area. One didn't respond at all. One sent a…read moreguy out three days after they promised he'd be here. He claimed he couldn't do the job because I have a broken pipe under the house and I need major work done which he proceeded to schedule later in the week. Reynolds Plumbing sent Jim and Sam over to check out the problem. They arrived when they said they would. They were very friendly. They looked at the pipes under the house and said there was no problem! Then they fixed my original issue (kitchen sink draining slowly) and gave me pointers on garbage disposal use. The charges were fair - $127.00. They were here and gone in 45 minutes. I'm thankful and relieved. I believe I now have 'my own plumbing guys' to be loyal to. Thank you Reynolds, Jim and Sam. Th

Rogers Plumbing Service

Rogers Plumbing was quick to give us a repair on our toilet. Came at the time he said he would and…read morefound the problem quickly and was very professional. We would recommend him for everyone.

From the owner: We have been serving Wayne County for 25 years. Licensed and…read moreinsured. Call us for all your plumbing needs.

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Austin M.

7 months ago

Richmond carpet outlet has two locations, one in Richmond and one in Greenfield. I have interacted with both stores as I do a lot of work locally. From getting a remnant to scheduling a measure and ordering a floor for installation, they have been very helpful. I would recommend them if you're interested in new flooring. And if you're in the Greenfield area, make sure to talk to Ashley at their Greenfield location. read more

Sherry P.

7 years ago

Family owned and operated Richmond Carpet Outlet is great! Love being a part of this family owned and operated business! If you're in the market for the most elegant flooring for the most affordable price this is the place for you! With over 30 years of experience and customer satisfaction we are ready to serve your flooring needs!! Come on in and see us today read more

Jason P.

127

7 years ago

So grateful for my family business, all the talented installers and the wonderful support we get from our customers. Whether residential or commercial we strive to give the very best value with friendly staff and affordable prices!! If your in the market for new flooring come on in and see read more

Brooke F.

8 months ago

Ashley is the best for flooring! She's helped us on several projects and has been excellent to work with. Thankful to have a good reputable carpet and flooring company in the local area we can count on. read more

Sally B.

7 years ago

Jason is so knowledgeable and really goes out if his way to help with even the smallest detail.

Tia P.

8 years ago

great family owned business with everything you need and wonderful customer service !

Richmond Carpet Outlet - carpeting - Updated July 2026

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4.2

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Flaig Lumber

4.5

I asked the guys at Flaig Lumber to rebuild all our windows as they are the closest Anderson window…read moreinstaller. We have Anderson windows but they were installed when the house was built in 1987. Some were ok, some needed some work and some needed to be replaced. Seals, caulking, rebuild a sliding glass doors, all new interior handles and 3 windows were too far gone so they were replaced with new construction windows. The good stuff: They are an Anderson window distributor and installer. They know these windows and know how to work on them. And they are a very friendly group to work with. They did excellent work and the windows and sliding glass doors all work like new. The not-so-good. They don't communicate at all. I had to call and call to get any information, even if they planned to show up to work! In spite of the communication issue, I'd certainly use them to work on any Anderson windows.

We had a pole barn built by Flaig in 1993, fantastic job. We just had a new metal roof and some…read moreventing done, once again fantastic job. They use Amish crews, and these people are very good at what they do. I would recommend Flaig Lumber to everyone, good company. Just give Tim a call....

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R&B Handyman & Cleaning Service

3.0

My mother in law paid him $800 to do some work on her house on May 18th and here we are almost a…read moremonth later waiting for the project to be finished. Shes been waiting since May 21st for parts to come in and them to come finish their work! And here we are! It's always one excuse after another. (Waiting on parts, or the wrong parts came in, or we have other projects to finish, or whatever....It's ALWAYS something... fact is she's PAID for her work to be done and it's not getting done) She regretfully already paid him in full to finish the work! I wouldn't recommend anyone using them...!!! (I had to give them a 1 star, because that was the lowest option)

R&B responded to me same day and had the work completed in no time! They gave me a breakdown of…read morecosts and options I could choose from in regard to what would suit my needs best - it made the whole process that much easier. I am not local to the property I needed serviced, so they sent me pictures of the completed work. I highly recommend R&B. I will be using this company again!

PHIL'S FLOORING