I have been coming here for years and I've always been so happy. The employees are always so nice…read moreand it's always been pleasant to go there. There is this one manager there, I don't remember his name, but he's always walking around whenever there are customers waiting to be helped out and sees how they're doing. I remember when I had my Harry Potter backpack on he came up to be and asked me which house it was and recognized that it was from Harry Potter. I'm a big Harry Potter fan, and that kind of made me happy that at least he recognized where my backpack was from.

Everytime I make a deposit this girl named Gabby writes on my deposit slip have a nice day with…read more smiley face I find this very I appropriate and wish her not to do it anymore . this is bank and I keep my deposits slips and she's constant doing this. This isn't starbucks where they write on your coffee cup this is a bank and it's very inappropriate. I,will be contacting corporate on this matter since the assistant manager was extremely rude.

Chris Ball his team at North Babylon branch always make you feel like their favorite customer when…read moreyou walk into their branch. Bonnie is very helpful and frequently walk out of her office to make sure each of customers in her branch are care of. Xiomara it's always armed with a smile and a professional attitude as you approach the teller desk to help you with your banking needs. i've been a client for over 20 years!

Horrible customer service I recently had a loss-in family due to that I was unable to make it to…read morethe bank and make a deposit and was charged fees . when I spoke with a bank representative by the name of Marie her phone number in branch is 631-242-3090, she was very rude and pretty much said there was nothing she could do her hands were tied and when I had mentioned it I would contact corporate in regards to this, being that I've been with the bank for several years and this was a difficult situation for me due to the loss in my family sheRefused to give me her name again and was very rude and hung up on me this is the type of treatment customers receive during a difficult time it's ridiculous!!!!!

I'll start off by saying everyone here was very nice. But the problem is that maybe they don't know…read morewhat they are doing, screwed something up and tried to cover themselves, or are just horrible communicators. So my sister and I went there on a Thursday to open a trust because my parents are selling their house. We met with Shawn, showed him our IDs, all the trust paperwork, everything needed to open it. We were told the "back office" needed to approve it. Ok. Weds my sister called and went in to finalize this. We couldn't complete the paperwork because both of us were not there. She signed and I told her to sign for me. They called later and said I needed to come in in person. I fly up from florida, go to sign, and they said BOTH of us need to be there in person to sign at the same time. Not even notarized. The woman wouldn't email my attorney sister the form to fill out ahead of time because it had to be "the original copy" I was also told that when we come in and sign (Friday afternoon) it could take an additional 3 business days for the "back office" (whoever they are) to approve. two grown ass adults, 800+ credit scores, depositing large sum of cash, borrowing absolutely nothing. they made it as difficult as possible. If you don't want the business just say so, but don't mess with people's time. We called Bank of America in Bayshore, went in and had the whole thing open and funded in 55 minutes. Completely incompetent Chase.

Used to use this bank for deposits in to my corporate account. Tried to deposit cash. The dark…read morehaired middle age woman asked me for id. I said really? For a cash deposit? She said yes it's policy. (I rarely get asked for id) I said ok and went to my car for id. She then says said you don't need id and didn't even glance at it. Ok. Next time I go back same thing she asks me for id. I said you must be kidding. I took my slip and went 3 minutes east to West Babylon chase. Lovely Muslim woman took deposit no problem. I don't think people are depositing cash into others commercial accounts illegally. Most chase banks require exact amount for deposits and do not give change, very unusual for a bank I think. Go to West Babylon chase and avoid Babylon.

Melanie Donovan has been charging bank customers $2 in cash…read morefor notary services. Since the bank does not compensate her for notary work, and she is collecting fees directly, this could be FRAUDULENT . Additionally, the workload has become too much for her to manage.

Steven Harris is the man! This bank actually made me feel like I was family. What nice people...I…read moreopened a checking out even though I already bank with Chase cause they were so nice. Also this is a cool looking building.

Member since 1986. This branch is fantastic. Always a pleasure to see familiar and new faces…read more Branch manager, teller Kristi and Conner who helped us today are fantastic. Plenty of others to give a shout out to also.

Nothing against the people that are actually in the branch. They are amazing and friendly. My…read moreissue is with the new re branding and FourLeaf as a whole. We opened up a heloc when it was still Bethpage. One of the main reasons we did so through them is because we have our mortgage through them and checking savings. We loved the ease of access to take from heloc and add to our checking right through the mobile app. Easy peasy. Well once we heard it was changing names that's what we were told, only the name is changing nothing else. Everything you do now will stay the same. Okay great. So once the app updated I noticed that line of credit the heloc disappeared off the app... I know this because I needed to transfer money from heloc to pay something online. Where did it go! Well it was given to a third party like the mortgage was. Wtf? So now I went to the brand and said do you have the green checks we gave you? I said not that I noticed why would I need a check? Ohh well you said now you need to fill it out how much you want, write it out to yourself and then wait some odd amount of days to have it clear and become available.... I'm sorry what??? So basically after talking to many people at the bank, it seems they won't change their Jurassic period ways. I want to move all my accounts but since my interest rate is good with them that the only thing I'll be keeping with FourLeaf is the mortgage. Found a good and even better rate at another credit union. So I will be closing my checking savings and heloc at FourLeaf and taking my business elsewhere where all the things I need to do can be easily transferred between account across my mobile app Without having to write a check to myself and waiting days for it to be available. It's my own line of credit for goodness sake! Bye bye FourLeaf, your rebranding sucks! Oh now I can do 1k whoop di do... still doesn't solve the problem, I don't want to have to visit a branch, or call and wait for god knows how long. It's needs to be available via the app. We are still going to another bank.

Came in was treated with hospitality very respectful and everyone seemed to enjoy doing there jobread more

Go see Racquel. She helped me solve a difficult problem and provided 5-star customer service!read more

This Bank is too old fashion for the importance of the clients needs indoor atm machines at least…read moreTwo ! The interior space is not functional

No costumers service No people orientated agents…read more No friendliness Absolutely bad experience there do not recommend this chase.

The people in the bank have been nice and attempt to help but whoever redesigned this banking…read moresystem with all the online hiccups needs to go. 3 months ago, we attempted to wire money to open an account elsewhere. Despite acknowledging via text and email that it was a verified transfer, they cancelled it. Then, THEY CLOSED activity on the account so everything BOUNCED without anyone advising us. We straightened all that out. It took over an hour. Last month, we applied for a credit card. Since we don't have cell phone and online service, we did it at the bank with the rep that knows us. She scanned our ID's and did all the work on her computer. We signed on the screen and received the card. We tried to activate it. DIDN'T work! Called today - 40 minutes on phone, mostly on hold, being told we need to send our ID's to verify the account. They don't have any of the stuff that was done in the bank. Really?? You sent us the card!! This bank wants the money from senior citizens who like to save but doesn't have any method of dealing with the tech free customer. I'm using my daughter's device for the complaint but I do personal banking in person and my phone is a landline. Capital One, if you want me to leave, I will. I picked you because you were local.

This bank just get worse and worse…read more Ever since they did the so called re modeling, it has really gone down hill. 4 people behind the counter, but only one working. Whoever is in charge of this "new way" of banking needs to GO!!!!!!!!!!