I called late last night, I lost all the water in my home. They scheduled me for early this…read moremorning. They came out found the problem and fixed it. I'm back to having water in my house. Jim was very knowledgeable, he found the problem and fixed it right away. I'm planning on getting a water softener and fixing another issue too. I recommend this company they are fantastic.

Great customer service. Replaced water line between well and house in a couple of hours with…read moreminimal digging of yard.

My family needed a new well dug, Dale came for a site survey and provided an itemized list of what…read morewould be done and the costs. They were very careful about moving their equipment on our property and worked efficiently to complete the work in as short a time as possible. The settling process was explained and the area was left in good shape. Highly recommended.

Our well pump stopped working and we were completely out of water. I called the Well Doctor and…read morethey were here within an hour, diagnosed the problem, and promptly fixed the issue. No only was it fixed quickly, but we now have better water pressure than we had before. Professional and courteous team.

We had water backing up into our drains and initially had a different company come out but after…read morespending hundreds of dollars they recommended a hydro jetting process which would have been another $1800. We contacted LPS and they came out and fixed the problem that the first company could have done but were too lazy. Would highly recommend as they are honest and thorough at a reasonable price and they also clean up after they are finished which the other company did not do. Very satisfied and would use again and refer to all of my family and friends!

We redid our kitchen and needed some plumbing done. Evan came out and was very friendly,…read moreprofessional and honest with his assessment. He kept us informed throughout the job and we were very satisfied with his work! Great prices too!

Everything always goes well. I've called for issues pertaining to sewer backups in our Condominium…read moreand they were excellent. Night before last I called their number , left my massage, and I was called immediately the following morning.They worked with my schedule and was here. My bathroom sink was clogged. Harold , the plumber, was prompt, engaging, neat and explained everything ( what he did and how to prevent further issues) . I call Mainline because I want the job done professionally, no messing around with " handymen!!!!! I highly recommend this company. All of their workers are experienced!!!!

I had a leak in my condo and had already had a company come out to assess the situation. Mainline…read moreplumbing showed up on a work order. I told them I was all set. The rep called his boss and said we will not charge you a service fee. A few weeks later, my condo HOA gets the service fee bill and they told me I am responsible. I called the plumbing company and explained the situation. The "manager" told me, well I didn't bill you, did I? He was condescending and was rude, almost ready for a confrontation right out the gate. He is a poor example of someone in a leadership position. I will never use this company again.

Called them at 9 am on Labor Day and they were out at my house by 11am. And had us up and running…read moreclean water with a new pump and better pressure than we had before. Excellent service and great service. Highly recommended by my family. Thank you for your help.

They took care of us!! It was late Saturday night we have no water. We head to the Well house to…read moretriage the situation, well my husband Don I present to hold the flash light, hand tools do whatever he needs me to do!!! After hour we new to make a call and a card in the well house said Rycerz of Richmond. We leave a message with Mr Rycerz. Sunday morning early they arrive. My husband Don and I do not want replacement parts from Home Depot. Rycerz recommended they get quality Well Pressure Tank from the supply house on Monday morning. We definitely agree completely!! Plus they said it was undersized and they wanted to install larger tank which my Husband had already was figuring out it was too small and poor quality tank. We both felt it was worth getting it done right and nothing to mess around with. Monday morning Rycerz pulls into the driveway before 8am and calls us were here and heading to the Well house. We were up and running in 30 minutes!! So worth having Great People truly taking care of you and working with you!! Thank you Guys.

Had well issues (obviously). Work done quickly efficiently and professionally. Would recommend.read more

I called Orzell Well Drilling as he was referred to me by a trusted friend. My well would turn off…read moreonce or twice a day and having no water is not a good thing. I was worried that I needed a whole new well. When I call him and told him my problems, he said he would be out the next day at a certain time and guess what, he was on time. He did the necessary testing and determined that it was a bad pump. He had the correct pump on hand and had it in and up in no time. The pump has worked great ever since and he even charged me less than his original quote. Great guy and company.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

I called Universal Plumbing and Sewer for a leaking kitchen drain, and the technician quickly found…read morethe cause without trying to upsell extra work. The repair was completed neatly, and everything has been working perfectly since.

I had Shelby Mechanical come out for a plugged and leak under a bathroom sink. Conner told me they…read moretried every which way to unplug the sink and it was solid like cement under the house and the pipe was filled with rust because of old pipes. I received and estimate from Shelby Mechanical of 1,100.00 to go under the house and replace these pipes. I had G&C Sewer and Plumbing come out, for a 2nd opinion, and did not tell them anything of what Shelby Mechanical told me. After 5 minutes he came out and said "the drain is clear". I said "that's it"? He said "yes, usually sink plugs are fast to correct. He charged me 125.00 and it's been 4 days now everything appears to be just fine and running like normal.

Please do not trust this company and allow them to come in for your plumbing needs! The plumbers…read morecome and say something about your issue ans then their supervisor comes and says something else! They really do not know their jobs and they do not really realize what they are doing. They did damage to my under sink cabinet by cutting a big hole to ultimately find out if the piping attached to the wall is at least 2 inches wide according to the Code ! Ultimately they figured out it being 2 inches wide and another week, their so called supervisor came stating that it must be 3" and who says that code asks for 2 " !!! Omg! After all these , the damage to cabinet and wasting of my time & energy, they don't have consistency and everyone said to me something different I think that they are soo unable to perform a simple plumbing job like connecting a drainage hose to the wall not to mention doing major plumbing tasks! Just stay away from this company please!