We purchased 5 shubunkin goldfish and food. The right size for our small pond - active and…read morebeautiful. Made the 50 minute trip home in good shape. Advised against buying snails that they had in the store because they were more tropical and not suitable for outside in NEO. Japanese trap door snails were recommended - they didn't have them today because the ones they ordered had all died. Well check back

Beautiful fish and plants, best rainbow fish variety, shrimps and nano fish! knowledgeable and kind…read morestaff, who care about fish and their well being! great job guys! :)

Sold me a clown tang with ich, couldn't tell because of the low lighting in the tank unfortunately…read moreI'm gonna have to start a whole new project to quarantine all of my fish.

Biggest selection of fish I've ever seen! Aisles and aisles of tanks. Definitely worth checking out.read more

I went here in the past when it was called Waterfall Gardens. Same owner. Very friendly and…read moreknowledgeable guy. I could have talked for hours. He did not rush you out and gave you one on one customer service. You were not just a number. Nice selection of Koi, pond plants, and pond supplies. The koi sizes very from a few inches to a few feet. It was amazing to see the colors and sizes of the fish. The selections plants were good. They were not beat, half dead, or thin. The fish were healthy looking and eye catching.

Terrible experience...will never go here again. I went with my sister in law today to pick out a…read morekoi for her pond. She asked the owner to pull a couple of small koi (the smallest he had at $30 each) so she could look at them by themselves. He pulled two fish and put them in a bucket. She then asked if she could see one other fish and he then got extremely rude. He told her if he had to pull another fish that the price would go up to $40. Then she told him she didn't want the white fish (he had pulled a white and a yellow) but he then threw both fish back in the tank not allowing her to consider the yellow. He then refused to pull another fish saying she already took up too much of his time (it was about 15 minutes total at this point). When she said $40 was too expensive he went on to insult her by asking if she was from a "poor" part of town. I have never in my life witnessed a business owner being so rude to a customer. I know customers can be picky but this is a fish that will be around for the next 30 years so she wanted to look at a few up close. There was another customer in the store and he walked out after hearing the owner yelling at my sister in law who was practically in tears. I had some plants I was going to purchase but I put them back. So he lost 3 customers in less than 30 minutes. I wish I would have videotaped the event but I didn't. My jaw just dropped because I've never seen anything like this before. I would not suggest shopping here. He may have a monopoly on the market in this area but please look elsewhere. He is not a kind human being. Sad people have to be this way. Kindness and patience is a virtue that is lost for this particular owner. Maybe he was having a bad day but as an business owner you should be kind to your customers. Saw another review from 5 days ago and that customer seemed to have a similar experience. I was planning to be a lifelong customer and recommend this place but not after what I witnessed today.

Steve set us off on a new adventure! His love for aquariums and what dwells within is infectious…read more His knowledge is deep and very practical after all, this is his life's passion and you can tell! We are so happy with our 70 gallon seawater tank and our new little pets!! Thanks to Steve and his just as enthusiastic son Nate!!

Beautiful fish, corals and tanks. The owner was beyond kind & helpful. Very knowledgeable in…read moreeverything related to the hobby. Their hours are limited because of his in home & in office Aquarium set up and maintenance. The fish hobby doesn't have many experts so finding individuals who know the hobby (and know ir well) is hard to come by. The wealth of knowledge that the owner had was wonderful. Make sure to visit their website!

if you have basic care experience and knowledge, need i say anymore? this place is horrible…read more reptiles and others have been kept in horrible care for years as far as the reviews go...if that gecko isn't dead then it damn sure is not healthy. Humane Society and Willoughby police were contacted already and have received numerous complaints but the place still seems to be in business. Owner is kind but nasty and in denial when confronted. Stop giving these people money to mistreat and kill off more animals. If you care for your own animals and still financially support this place, you are apart of the problem and you are helping continue this cycle.

Firstly, the store location can be tricky to find the first time…read more But, you walk in and feel like family right away. You are not just another dollar, your a friend when it comes to the store. It has my business

Great small fish shop located in George's sunroom in the back of his house. Park in his driveway…read more Has a great selection considering it is run out of a sunroom! George is great and knowledgeable. You'll have an enjoyable time checking this place out.

I've been to this location twice now, and let me tell you -- the staff here are incredibly…read moreknowledgeable. They don't just sell you fish and send you on your way. They take the time to: 1 Check your water quality 2 Help you actually understand what those numbers mean They explain how tanks go through different spikes before leveling out and becoming safe for fish, which is so important if you want your new pet to thrive. What I really appreciate is that they help you choose fish wisely so that when you bring a new pet home, it actually has a strong chance of survival in your tank. That kind of guidance matters. Plus, almost everything in most of the tanks is for sale, which makes it fun to browse and plan your setup. If you care about doing things the right way and giving your fish the best start possible, this is definitely a place to check out.

Expensive, don't stand behind their products, character of ownership is questionable and untrustingread more