They are the best! Especially Cabot Cameron, who knows virtually everything about trees and bushes…read more I would hire them again in a moment.

I would rate this company a negative if I could. I had a tree on the smaller side removed beside a…read morepavered sidewalk. The morons cut up the trunk pieces with a saw in my landscape beds. They cut through both my landscape lighting wires and irrigation lines costing me over $1,000 to fix!!!! Furious!!!

Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

The guys were in my neighborhood and they took great care with removing trees from my neighbor. So…read moreI hired them on the spot. Professional, courteous and fair pricing. They did a nice job cleaning up.

Super-quick response to a request to remove dead tree branches…read more Very courteous and professional. Reasonable prices. Highly recommend. (See photo for how they deftly dealt with our "challenging" back yard!)

Newcomb Tree Service in Kingston Springs, TN trimmed up a number of trees as well as took down a…read morecouple that were in need of removal. The team was on time, very polite and left the property looking sooooooo much better than when they arrived. Can't say enough about how nice of a job they did. Very reasonable pricing, for what they accomplished. Kevin and his crew are the only folks to call for your tree needs.

A tall tree fall in our yard and it fell on grass, didn't hit anything so it was not an emergency…read more I called several places for estimates to remove it and Kevin of Newcomb Tree Service came out that afternoon to give an estimate. He seemed nice and he said that they could do it this week so I picked his company. Since he did not give me an appointment time, the burden was on me to keep in touch with him as to the status of the pending job. Two days later a 3man crew came late in the day, they did about 2/3ds of the job, ran out of room in the debris truck and promised they'd come the next morning between 7-8am to finish the job. They did not come next day. I called Kevin and he said they'd get to it later that day. It rained most of morning but was clear in pm. At 4:41 I left a voice message and he texted me a half hour later that the crews had gone home for the day at 12pm. No one had told us that. We spent the day on alert for their trucks. We had needed to do an important medical errand and instead had waited for them all day so we were upset and I let him know that. He claimed it was a misunderstanding, that he had expected the crew boss to contact us. But Kevin is the scheduler and it was his responsibility. If he's not on top of what each of his crews is doing then it tells me there isn't good communication within the company. It's really not a good sign when a company blames their communication problems on the customer. Next day a different 5man crew did come and finished the job in the rain. They worked fast and I appreciated that. They were packing up and my husband pointed out another huge part of the trunk that still needed to be taken and they got that, so it was important that we were there for it. Kevin blamed it all on the weather and on me for being upset about one missed update, everything but himself. He couldn't hear that the medical errand we missed while waiting for his crew was important to us. He also claimed that they got to the job faster than anyone else would have. To that I say this was a 2hour job and should have been done in 1 session. It's not a kindness to do a big chunk of a job fast, then and leave the customer, who is now committed to you, twisting in the wind for days. The tree could have waited till a scheduled one session appointment with someone else. He said he didn't want me to call him again since he felt I'd gotten 'worked up' over nothing. I said I had no intention of calling him again. I understand the vagaries of weather and that they get a lot of emergency calls. But it would have taken him half a minute to text me that they weren't coming. I'm glad there are 24/7 emergency tree services of which Newcomb is one. But if your tree situation is not an emergency then it's likely that your job might fall through the cracks. I do not recommend Newcomb Tree Service, Kingston Springs, TN

Great group to do business with! The crew was onsite, on time, and got the job wrapped up a lot…read morefaster than I expected. All trees down and stumps ground by end of business that day, which was impressive considering what I had them do. A couple of the trees we had taken out were 100 year old maples that had never been maintained and become a hazard to our home and automobiles. These guys brought the equipment and skill to make it look almost effortless. Fantastic prices as well! Would definitely recommend and use again.

Great customer service. Kenny showed up on a Saturday with very little notice and provided a few…read moreoptions regarding a tree that we were considering removing. The work was taken care of within a few days and they did a great job. We'd be happy to use Tree Masters again and they would be our first choice no question. Highly recommend.

Realtors are always in search of the best service providers for many different areas of home…read moreownership. The buzz around my office was Tree Fellers and the fantastic service they offer on tree service. I called and got a very good estimate and hired Tree Fellers as others in my office have as well and I couldn't be more pleased with the service they provided. I highly recommend that you give them a call when you need trees cut or removed. You will not be disappointed.

We hired Tree Fellers to remove 4 trees from our yard. The owner was very friendly and responsive…read moreto calls and text messages. I was impressed that he came by the day before they were scheduled to cut the trees down so he could take another look at our yard and make sure he had everything planned out for moving their equipment and the felled trees. Their team showed up on time, worked quickly (finished same day!) and cleaned up the debris after the trees were cut down. Competitive pricing and veteran owned and operated! Definitely recommend Tree Fellers!

These guys are true professionals. I am well pleased with the job, price, and overall performance…read more Ramiro and his crew did such a great job. What amazed me the most was meeting him in the morning for a quote, then hiring him and asking if he could start that same day. He made it happen. Next thing I know... trucks and big machinery come up rolling up. Great price for the amount of work done, with the right equipment. Very impressed with how well his crew conducted themselves. They clean up everything they cut and make sure everything is left in better shape than I could ever imagine. I have always been a DIY person but this is a job i couldn't do... Karol's tree services was able to a great safe job. And my "perfectionism" approves 100%. We ended up having them cut two big cedar trees down with stump removal 5 other stumps removed 3 medium small trees taken out and trimmed 1 huge tree trimmed And a bit of yard cleanup and trimming So glad to have found this company. Very very pleased.

I know my review is going to be one of the the sole negative reviews in a sea of positive reviews…read more Alas, I wish I didn't have to write this but unprofessional behavior is not okay and I would like to get my experience out there. Last week, Romiro (the owner) came out to my property (after being late due to reportedly having truck problems), and was very nice. Reasonable quote. Was looking forward to having the trees on my property trimmed. He showed my husband and I his license and schedule. We decided to get this done today, 4/4/17 starting anywhere from 8am-8:30am. Well, fast forward to 4/4/17 (today): 9am came and went. I contacted the office. The woman told me we were in fact on the schedule and she would contact her "boss" to find out what happened and get back to me. Well, over 1/2 hour came and went and no returned call. I called back around 40 minutes later, I left a voice message. She called back a couple of minutes later and told me the guys were emptying out their trucks because they were full. They would be here between 10:30am-11am. 11:20am: no tree service on my property, no follow-up phone call to notify me of what was going on. Basically, a no-show. I called the office once more and cancelled the service. I notified them I would be searching for another company. Never received a call back. I am extremely disappointed as I have many other things happening and was looking forward to having the trees trimmed so that they would be safer when we get these strong TN storms. I do not understand why a company would give the estimate and then not follow-through without an explanation. I understand life happens and would have been perfectly fine if they contacted me and told me the truth, that they either forgot or something happened, etc... I do not, however, understand this type of unprofessional behavior that seems to be more mainstream nowadays. I am a professional myself and conduct my self as such. I guess I will stop expecting others to act the same. Based solely on my experience, I DO NOT and CANNOT recommend this company. Here's a doozy of an update: Apparently, they don't even communicate with their own staff. 2 guys came out here without being notified that I had cancelled from earlier due to lack of communication on their part. They said they were the only 2 that were sent out to start this massive tree trimming service (for 2 60' hackberry trees, might I add). I had been instructed earlier by the woman that answers the calls that more guys would be sent out due to starting at a later time in the day (which was supposed to be around 11am). And these 2 poor guys were the "extras"?! Messy business practices.

I found these guys on a neighborhood Facebook page. They were so communicative. They came out to…read moreassess the tree and clearly stated what my options were and what they recommended. The tree sadly had been improperly trimmed by previous homeowners or their vendors, and it had a fungal issue. Because it was so close to my house and power lines, it was safest to take it down. They weee clear that it would be about 6-8 weeks before they could get to me and it was almost exactly 6 weeks. The guys that came out were very friendly. They worked quickly, but safely, and within a few hours were done, cleaning up all branches. I'll definitely call them in the future if I start worrying about my backyard trees and will recommend them to friends!