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    Rim Country Recreation

    4.8 (28 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Logan S.

    Rented a canoe for 4 and had a great time! Michelle was fantastic in handling our reservation. The pickup and drop off was fast and easy. I would highly recommend Rim Country Recreation to anyone looking to rent a kayak, canoe or paddle board in the Payson area.

    Laura K.

    My boyfriend and I wanted to plan a day trip to Payson for a small group and were hoping to rent a dog-friendly canoe. We found this local business, and we are so happy with how everything worked out! Michelle was so easy to book with, flexible on pickup and drop off times, and helped us figure out the best lakes to go to! She was responsive both by phone and text and was so kind and helpful. We were able to pay a flat rate for the entire day, and this made it so we could spend the day on the lake and not feel rushed. We will definitely be renting from her again the next time we are in town and recommend that others do as well!

    Hands down one of the most amazing customer service experiences I have ever received. Michelle and her team were incredibly accommodating, friendly and super helpful when trying to decide which lake to go to. She helped my mom and I strap two single kayaks to my Hyundai Santa Fe with no problem and the drive there was a breeze, she even offered to help strap back up at the lake at the end of the day! Never again will ever rent from the shops at local lakes like Woods Canyon when Michelle and her team are just over the hill. You can't beat this value or customer service experience. She truly wants you to have the best time! 10/10!!!! Thank you Michelle!!!

    Kayaking on Willow Springs
    Erin G.

    We had an amazing time kayaking and canoeing at Willow Spring! We had 5 people, rented 2 kayaks and 1 canoe; taking turns with the kayaks. Very fast response and Michelle was so kind and accomadating! We Will absolutely rent from her again! 100%

    The best place to rent kayaks for adventures up and around the Payson area! Michelle is amazing. She is always quick with responding and makes it very easy to accommodate with your schedules. Willow springs lake is a beautiful spot to spend the day and she will have her drivers bring up canoes, paddle boards, and single and double kayaks. Definitely will only be renting from her!

    This is at Willow springs lake. Absolutely beautiful.

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    4 years ago

    Had a great time kayaking Willow Springs Lake! If you're in the area, this is definitely on the to-do list!

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    7 years ago

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    8 years ago

    Awesome experience!!! Michelle was very responsive and flexible. I WILL be renting from her again!

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    11 years ago

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    Michelle S.

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    8 years ago

    Great company! Michelle is awesome! Had such a fun time kayaking and paddle boarding --highly recommend !!

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    Ask the Community - Rim Country Recreation

    Review Highlights - Rim Country Recreation

    Michelle and her team were incredibly accommodating, friendly and super helpful when trying to decide which lake to go to.

    Mentioned in 4 reviews

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    Go Stand Up Paddle - Go Stand Up Paddle

    Go Stand Up Paddle

    3.5(32 reviews)
    33.2 mi

    My family just moved close to Bartlett Lake and we were so excited to go paddle boarding and…read morekayaking. We've gone paddle boarding and kayaking before and it has always been such a fun experience for all of us. When I made a reservation there were no kayaks available which was fine so I booked 5 paddle boards. The cost was about $124. We were advised to arrive 30 minutes before 8:00 AM so that we could check in. We went to the Go Stand Up Paddle area in the marina and were met by the very abrasive owner, Chad. He was not wearing a mask and he was talking very closely (like 1 foot away from our faces). He told us to fill out the paperwork and we asked if he had any kayaks available and he said there was a cancellation so three of my family members were able to use them. While he was helping out another group we waited around for 20 minutes. No one spoke to us or tried to provide good customer service. Out of nowhere Chad starts yelling at his employee to help us and make sure that they charge us correctly for the kayaks. This was extremely uncomfortable to watch as a customer and I felt very bad for the employee. Chad took me to his office and he started cursing and using crass language so that was off putting. He told me that he was saving us money by foregoing all of the fees from their billing company and that my new total was $184. That was fine. He charged my card and my family and I waited for him to help the group before us. After about another 20 minutes (about 10-15 minutes after our reservation time) Chad came back and started talking to us about how to use the paddle boards. We told him that we knew how to use them so he didn't explain much, but just kept looking at us up and down. I could feel him judging us. Chad led my sister and I to the paddle boards and he gave me a very small lightweight one and my sister a sturdy and long one. He told me that the one he gave me was his professional one that he used in races and not to damage it. If you don't want customers to damage your personal belongings why would you allow them to rent it out? He kept telling me to stand in the middle of the board but from previous experience I know that it's best to stand a little bit towards the back of it. He also said some very rude things to my sister when I left them at the dock. He questioned her paddle boarding experience and condescendingly asked "Have you even done this before?". My experience during the two hours out on the water was pretty miserable. The board Chad gave me was so light to the point where it was so difficult to balance especially when the wake from the boats were so strong. He honestly should just rent out the longer paddle boards to his customers because most of us just want to paddle board for fun. Thankfully my family made this time worthwhile and took my mind off of how condescending and rude he was towards us. A few hours after we left the marina I checked my bank statements. Chad refunded us the $124 from the previous booking but charged us $184 and $190, which made no sense and is a large sum. I called him immediately and he said that he actually was trying to save us money and that he didn't know he charged us twice. He told me he would call his billing service right away. A few days later I did not see the entire refund back in bank account so I called him. Chad got mad at me and said I was annoying for calling him about it. Excuse me, but you charged me $190 extra, of course I'm going to call you. He kept cutting me off when I tried explaining what my bank account was showing and he told me he would contact me as soon as he called his billing service. I waited a few days and he never called back and I didn't see the refund. I called and texted him yesterday with no response, but I finally received the remainder of the refund this morning. I wish he would have notified me that he did in fact reach out to his payment system. All in all I will not come back and rent from this company. I would not recommend Go Stand Up Paddle to anyone I know unless they wanted to be belittled and judged.

    Chad who runs the place is totally unprofessional and we had to wait for over an hour, on our dime,…read moreto get him to finally show up to work. We paid for 3 hours and got 1 1/2 hours because he was late. Would not take any responsibility for his being late. All the lakes have marinas with kayak rentals. Good luck using this one.

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    Go Stand Up Paddle - Go Stand Up Paddle

    Go Stand Up Paddle

    Go Stand Up Paddle - Go Stand Up Paddle

    Go Stand Up Paddle

    Go Stand Up Paddle - Go Stand Up Paddle

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    Go Stand Up Paddle

    Saguaro Lake Ranch Kayaking and Tubing

    Saguaro Lake Ranch Kayaking and Tubing

    4.8(68 reviews)
    48.9 mi

    Very good shuttle and nice driver. They pick you up at Phon D and drop off t Water Users.read more

    I have rented Kayaks from Saguaro Lake Guest Ranch several times over the past few years and have…read morealways had great service and a wonderful experience. Reserving a spot and kayak is easy on the online website. Once you navigate down to the main road to the Guest Ranch, it can be a little confusing as they always have a roadblock as you progress towards the parking lot. Just proceed past the sign to the parking lot ahead. After parking, walk back towards the ranch and check in. Guest services will provide a wrist band as well as a parking pass to place on your dashboard. Once your reservation time is ready, you will be provided a quick orientation of the equipment, navigation of the river and where the staff will pick you up at the end of your float. The staff is always super helpful. Be sure to bring plenty of water and a carabiner to hook on your dry bag or backpack to the kayak. Even though the majority of the river is an easy float, there are some small rapids. You may accidentally flip the kayak if you get caught in a tough spot on the River. This will prevent you from losing your bag! I'm experienced and have flipped once or twice. Depending on the time of year and water flow, the float can take 2 or 3 hours. Beautiful views of the landscape, wildlife including various birds and the gorgeous wild horses! At the end of the float, the staff will load your kayaks and take you back to the Guest Ranch. In the main building, be sure to stop by the gift shop prior or after the float for souvenirs or in case you forgot supplies you may need. They have several items including sunscreen, water shoes, hats, shirts snd much more. I found prices to be reasonable. This is the perfect place to bring out of town visitors. They will love it.

    Photos
    Saguaro Lake Ranch Kayaking and Tubing - The Bulldog Cliffs!

    The Bulldog Cliffs!

    Saguaro Lake Ranch Kayaking and Tubing
    Saguaro Lake Ranch Kayaking and Tubing - Epic cliff!

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    Epic cliff!

    Rim Country Recreation - rafting - Updated July 2026

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