We booked a 2-seater UTV for our group trip but another UTV in our group had a dead battery so Paul…read moreat Stay and Play quickly switched us into a 4-seater and we had a great day. He provided a map and suggestions on where to go, and he even helped diagnose what was wrong with our dead-battery atv and offered to let us use a power pack. The rental UTV was reliable and it all added up to a fun day. Highly recommended.

A++ service. I've rented wave runners before and the service hasn't always been "good". But from…read morethe moment I arrived at AZ Stay and Play I knew I'd be back! Paul was kind and patient while he thoroughly walked me through everything I needed to know. I booked a last minute rental and called the night before. He was able to give me clear instructions on how to book the rental and the website was so easy to use. Direct and to the point! I will absolutely be renting from here again!

Everything from start to finish went well & exceeded expectations ! Jeff was very responsive from…read morethe beginning! Very easy to connect with via phone or text , answered any questions I threw his way . I was looking for a boat plus kayak rental business for our Memorial Day weekend escape with two teens . This company very reasonable! Jeff met us at the dock with gassed up boat & 2 kayaks . We used the lil Bentley & what a treat for the day on Rainbow Lake . The boat is well cared for , clean , canopy was a plus , easy to operate & bring drink / snacks along . Great day on the water with the ability for everyone to do what they wanted! Jeff is very accommodating with end of day closure, quick call & he's there to trailer it all away ! We definitely will use him again in the future. Super find in Pinetop area!

Jeff is a great guy renting was so easy. Will rent from him again next time we are in Pinetop/…read moreRainbow lake

It was my first time renting out a paddle board today and I was assisted by Michael. He was very…read moreinformative and very sweet, overall great customer service. He was great at teaching me the basics and made me feel welcomed and I will definitely be coming back to them soon! Definitely recommend

Great spot to rent outdoors recreational items when heading out to the East Valley lakes. They are…read morea bit hidden in a shopping center, but once you find them it's an easy experience to load/unload your vehicle. They are also good about providing instructions for loading kayaks onto your vehicle at the lake.

My family just moved close to Bartlett Lake and we were so excited to go paddle boarding and…read morekayaking. We've gone paddle boarding and kayaking before and it has always been such a fun experience for all of us. When I made a reservation there were no kayaks available which was fine so I booked 5 paddle boards. The cost was about $124. We were advised to arrive 30 minutes before 8:00 AM so that we could check in. We went to the Go Stand Up Paddle area in the marina and were met by the very abrasive owner, Chad. He was not wearing a mask and he was talking very closely (like 1 foot away from our faces). He told us to fill out the paperwork and we asked if he had any kayaks available and he said there was a cancellation so three of my family members were able to use them. While he was helping out another group we waited around for 20 minutes. No one spoke to us or tried to provide good customer service. Out of nowhere Chad starts yelling at his employee to help us and make sure that they charge us correctly for the kayaks. This was extremely uncomfortable to watch as a customer and I felt very bad for the employee. Chad took me to his office and he started cursing and using crass language so that was off putting. He told me that he was saving us money by foregoing all of the fees from their billing company and that my new total was $184. That was fine. He charged my card and my family and I waited for him to help the group before us. After about another 20 minutes (about 10-15 minutes after our reservation time) Chad came back and started talking to us about how to use the paddle boards. We told him that we knew how to use them so he didn't explain much, but just kept looking at us up and down. I could feel him judging us. Chad led my sister and I to the paddle boards and he gave me a very small lightweight one and my sister a sturdy and long one. He told me that the one he gave me was his professional one that he used in races and not to damage it. If you don't want customers to damage your personal belongings why would you allow them to rent it out? He kept telling me to stand in the middle of the board but from previous experience I know that it's best to stand a little bit towards the back of it. He also said some very rude things to my sister when I left them at the dock. He questioned her paddle boarding experience and condescendingly asked "Have you even done this before?". My experience during the two hours out on the water was pretty miserable. The board Chad gave me was so light to the point where it was so difficult to balance especially when the wake from the boats were so strong. He honestly should just rent out the longer paddle boards to his customers because most of us just want to paddle board for fun. Thankfully my family made this time worthwhile and took my mind off of how condescending and rude he was towards us. A few hours after we left the marina I checked my bank statements. Chad refunded us the $124 from the previous booking but charged us $184 and $190, which made no sense and is a large sum. I called him immediately and he said that he actually was trying to save us money and that he didn't know he charged us twice. He told me he would call his billing service right away. A few days later I did not see the entire refund back in bank account so I called him. Chad got mad at me and said I was annoying for calling him about it. Excuse me, but you charged me $190 extra, of course I'm going to call you. He kept cutting me off when I tried explaining what my bank account was showing and he told me he would contact me as soon as he called his billing service. I waited a few days and he never called back and I didn't see the refund. I called and texted him yesterday with no response, but I finally received the remainder of the refund this morning. I wish he would have notified me that he did in fact reach out to his payment system. All in all I will not come back and rent from this company. I would not recommend Go Stand Up Paddle to anyone I know unless they wanted to be belittled and judged.

Chad who runs the place is totally unprofessional and we had to wait for over an hour, on our dime,…read moreto get him to finally show up to work. We paid for 3 hours and got 1 1/2 hours because he was late. Would not take any responsibility for his being late. All the lakes have marinas with kayak rentals. Good luck using this one.

I have rented Kayaks from Saguaro Lake Guest Ranch several times over the past few years and have…read morealways had great service and a wonderful experience. Reserving a spot and kayak is easy on the online website. Once you navigate down to the main road to the Guest Ranch, it can be a little confusing as they always have a roadblock as you progress towards the parking lot. Just proceed past the sign to the parking lot ahead. After parking, walk back towards the ranch and check in. Guest services will provide a wrist band as well as a parking pass to place on your dashboard. Once your reservation time is ready, you will be provided a quick orientation of the equipment, navigation of the river and where the staff will pick you up at the end of your float. The staff is always super helpful. Be sure to bring plenty of water and a carabiner to hook on your dry bag or backpack to the kayak. Even though the majority of the river is an easy float, there are some small rapids. You may accidentally flip the kayak if you get caught in a tough spot on the River. This will prevent you from losing your bag! I'm experienced and have flipped once or twice. Depending on the time of year and water flow, the float can take 2 or 3 hours. Beautiful views of the landscape, wildlife including various birds and the gorgeous wild horses! At the end of the float, the staff will load your kayaks and take you back to the Guest Ranch. In the main building, be sure to stop by the gift shop prior or after the float for souvenirs or in case you forgot supplies you may need. They have several items including sunscreen, water shoes, hats, shirts snd much more. I found prices to be reasonable. This is the perfect place to bring out of town visitors. They will love it.

Such a fantastic time! I cannot recommend this enough…read more My bf and I are not outdoorsy people so I was nervous about how to take on the salt river. This was PERFECT, so happy we did this over the tubing. There's a reason tubing has mixed reviews and these are all positive! It took us exactly 2 hours and it was very leisure. We wanted to sit and enjoy the beauty, it was fun to race in our kayaks, and one time we pulled over to jump in the water to refresh. We did the 7:15am Sat July 5 hoping we would get a nice serene time and compared to how it usually sounds, it was very peaceful. Few party people down the river but nothing too crazy. I recommend not going later than 7:30 if you want a more peaceful time to yourself and low crowds. Plus the sun wasn't as brutal. Saw a woman go on her own, and you're definitely fine to do it by yourself. Charge up your phone so you have plenty of juice for photos and videos and in case you need to make a "help call" "Rapids" are not bad at all so fun and simple. The quality of what they provide is very nice. They send detailed instructions of what to expect, including parking (refer to email). Do not forget your water shoes. We didn't need a snack during but it was nice to have after, obviously water is a must plus sunscreen. We wore rash guards and hats and I recc that. Pre buy a waterproof phone lanyard. I got wonderful photos and videos from something cheap on Amazon The most wild life we saw was one horse and like 5 fish lol I wish there was an easier way to keep my water in front with me because every time I went to grab it behind me I was worried I would tip myself. I also wish they had little signs to point which way to go, it's simple, but after the excitement heat etc, it's like "wait they did say left middle right left, right?" lol Can't think of any other tips, besides just do this, can't imagine you would regret. We are new to the area and wanted to do something that felt very Arizona, super happy with the decision

We had a great time kayaking on the Salt River with Erin and Paul from Riverbound Sports . They…read morewere awesome!! Both were very professional, helpful and made the trip down the river entertaining and memorable. Thank you Erin and Paul ! Seeing the many horses and also a mountain goat really added to the experience. We highly recommend Riverbound Sports especially for a very fun and enjoyable kayak trip on the river and look forward to doing it again.

Such a fun and cool experience! We went on a holiday weekend so the water was busy, we were afraid…read morewe wouldn't see horses but we did! Paul and Steve made the experience fun and safe. And the snackle box was a nice surprise!

I loved this experience. They give specific details on step by step making it easier to find and do…read morethings. definitely recommend

The good: very easy to rent a kayak; I arrived 15 minutes early and they were fine with me starting…read moreearly. I rented for 1 hour. The price, $23, is very reasonable considering that a one day pass to go on Tempe Town Lake is $10. I am an experienced kayaker so brought my own kayaking clothes, PFD, dry bags, paddle, and cart. Moving the kayak from the store to the water was easy. The bad: the kayak was very slow , tracking was marginal,, and it handled a light chop poorly. My time was almost up and I was heading back to the dock when I realized I was sinking. My PFD kept me safe but my paddle leash, secured to my seat strap, came loose. The strap had unhooked from the gunnel. So there I was floating in the water with my paddle while the kayak floated away. I was able to swim to a nearby dock and a young man pulled me out. Then he used a life ring on a rope to pull in the kayak. My deepest gratitude goes out to him. The guy at Northshore said I might have taken a kid's kayak but their website makes no mention of this option and there were no signs on the rack. Except for asking if I was ok, Northshore has been completely unhelpful.

Today was my second time practicing standup paddle board yoga with Jennifer and Trevor. They sure…read moreknow how to make everyone feel not only welcome, but safe. They make sure everyone knows how to operate their paddle board, encourage people of all yoga levels and even help you get back up on the board if you need it. If you are new to yoga or paddle boarding, it doesn't matter. They are such kind people who truly want you to love your experience with them. This time they even had amazing lavender towelettes to use during savasana and sweet goodie bags afterward! I will happily practice with them in the future!!

We hosted a sound healing pool event last weekend at our place and Jenn and Trevor took care of…read moreeverything. What a fantastic experience for our entire group. Everyone loved it! We highly recommend this for anyone with a group. Very professional and qualified. Thank You! The Chases

After sharing my concerns, the owner personally reached out and left me a voicemail asking if I…read morewould be willing to discuss my experience. We had a great conversation, and I was genuinely impressed by how he handled the situation. He listened to everything I had to say, validated my experience, and assured me that the issues would be addressed. It's clear that he truly cares about his customers and the reputation of his business. Because of the way he responded, I'll definitely be returning. Great customer service starts at the top, and he proved that.

We went paddle boarding, the staff was so friendly and it was such an easy process. The prices were…read moreincredibly reasonable, they take walk ins, the quality of the equipment was great. Would definitely rent from them again!