My storage unit was in a secure building with climate control. I felt that my belongings were safe…read morethere because there are a couple security measures in place: you have to have a code to get through the main gate, then a key to enter the building, plus the lock I put on the door. Robyn in the office is very nice and helpful! Highly recommend!!

So I rented this place in early December and paid for the month right then, which is normal. Late…read moreDecember, I paid for January and February at the same time. Here it is, mid February and I get a notice that February is not paid and a late fee is being tacked on. Luckily, I had the receipt and took it to them. With receipt in hand, the gentleman at the counter spends 5+ minutes looking around at records before deciding they made a mistake and we were correct. Looks like I'll be saving all payment receipts from these guys. All units seem to be booked, no progress on gates or cameras.

The people are friendly, understanding and very helpful. They helped me through a tough time and…read morewas very patient with me. I will never forget it and will forever be grateful. I would recommend using this facility if the need arises you won't regret it!!!

I was an on time paying customer for almost 2 years. Had their largest unit which was $235. When…read moreI move out, they want to be nasty because the lock was accidentally left on the unit threatening to charge me & said I put garbage in the dumpster, which was already so full the top wouldn't close. I was told the dumpster is for the employees only & it was in my paperwork from almost 2 years ago. I did not see a sign stating that on the dumpster, or I may have over looked it. With this place it doesn't matter if you've been a long time customer. I have a car that needs storage, I was going to use them again until today, I'll drive out a little further just so I don't have to use them again. Customer Service was non-existent.

Won't return calls no one is ever in the office you have to call them and tell them you left a…read morepayment in there mail slot or they dont get it and they try to take your belongings worst most unprofessional people I've ever had the dishonor to deal with and I own a small business! I'd give them a zero if I could

Nice and clean self storage units. These are located close to Interstate 65. This is very a…read moreconvenient location and reasonably priced. The owners are responsive and care about the business.

I had a unit for over 5 years a few years ago. I never had one issue with them. The place is nice…read moreand clean and well maintained. Lance is the kindest guy you'll ever meet. He's there to help. I would highly recommend this place. Prices are very fair also

I've been here for 10 years and I have the biggest problem getting the gate code to get into the…read morestorages they make me sit here like I'm stupid after they took the payment out of my account they just worried about the money not worried about giving clients the code to get in it's 7 am Amd I'm sittin here again with no gate code! Run away!

Rita was very helpful with the size of unite I needed.The unite was very clean.Will do business…read morewith them again

This storage place is great. They beat all Louisville prices and the management is nice. I like the…read morelights and security for my household belongings Security. Shelby

Fox Den has the best storage in town, it's always clean, easily accessible and the attendant that…read moreworks there is extremely nice, professional and friendly!!! The monthly rates are very reasonable, much lower than the new Uhaul storage in Radcliff by at least $35-$40 bucks cheaper per month!

U-Haul Moving & Storage of Radcliff…read more Drop-off was super easy. Whew! What a journey! We rented in Miami, FL and drove aaalllll the way to Radcliff, KY. We rented a 10' truck since the vans and pickup trucks are for local/in-state use only. Be advised, the 10' truck is the only truck in their fleet that does not come with a ramp. Honestly, I did not expect it to be so expensive - almost $2k. And since we received it will a full tank of gas, we returned it with a full tank. There was no way to select less than 5 days, even though there were two drivers and we did not need 5 day. I guess that is done automatically based on the mileage. The truck itself drove smoothly, surprisingly for a bigger truck. The only issue was the sound of the wind coming through a tiny slit in the windows. We arrived in Kentucky around midday Saturday, off-loaded our cargo, and headed to U-Haul. I did not know what to expect since it was my first time using this U-Haul. However, upon pulling into U-Haul's parking lot, there were arrows with signs directing renters where to go to return equipment. The directions were easy and it took you to a sign that instructed you to wait for an associate. I did not have to wait more than 30 seconds before three U-Haul employees came to me in the truck. One checked the fuel and the mileage and their other requirements, then informed me that I was all good. Since I had already paid and the pick up location. Returning was a breeze.

I totally recommend the business. Service was great. The quality of the truck was good. The value…read morewas good. I received the vehicle I requested.