We used Extra Space Storage in Okolona and had a smooth, straightforward experience overall. The…read morefacility felt clean, well lit, and secure, which was a big plus when storing belongings long-term. Access hours were convenient, and getting in and out of the property was simple once everything was set up. Security features like gated access and cameras added peace of mind, and the units themselves were in decent condition with easy loading access.

This review is for the staff that make it easy to transfer a unit over to someone else in your…read moreworkflow. I've inherited a fair amount of storage units over the years and it can often be a headache when you live in a different state, including the need to transfer it over in person (what?!) Not this place! We were able to have our person on the ground arrange to transfer the unit over to me on the phone (quick phone call and it's always nice to speak to a friendly person) and then when I had to transfer it over to our new person on the ground it was quite seamless. Billing is conveniently done online. No complaints whatsoever.

Kim and her staff at the Fern Valley Rd location are great. They are always pleasant and polite…read more If I ever have an issue, Kim is always pleasent and helpful with a resolution. The property is always clean and the rentals are reasonably priced. I highly recommend using this location to store your items.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

This experience has been absolutely horrible. I have had a storage unit here for several years…read more They raised the price on it twice. If you ever have a issue, no one is EVER there to help you. No one EVER answers the phone. We went there a couple months ago with a truck to clean it out & there was a "public storage" lock on my unit. Of course no one was there to help me & no one answered my call. I had to leave a message & wait for someone to call me back. Hours later, a rude man called me & told me that my unit was discovered without a lock, so they put one on it. I don't know how that could have possibly happened. So I had to buy another lock, make several trips there before someone was in person to help me. I just got the rest of my belongings out today. If you are in need of a storage unit, do not go here. They are awful. Unprofessional. Absent. Expensive.

This was my first time ever using a storage the access to enter went well but had a hard time…read morefinding the unit but after finding it it was smaller than what I expected but I managed to get my things in it.

Today was my first time to rent a storage unit. When I arrived the door was locked so I called and…read morethe person said there was someone on site and was with someone and she would text them. Brittney came an let me in and she was very helpful to me. I rented a unit and it went well. I had a good and professional experance. Thanks Brittney very much.

I haven't had a problem with them.. I found that there online services was easy and accessible .It…read morewould be nice if it was 24 hours gate access .some people work different days &:nightsIm a CNA and alot of my supplies I need for home health is n there n I work at night and want to keep all there stuff safe guard ,and not in car. so I think if u all do 24 gate pass alot of people would stay and be happy .. ever one should be able to get there stuff anytime of day. With this covid 19 that's all they have and not getting 24 access is like losing everything all over thanks again for ur no contact storage.. During these pandemic time ty

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

I do not believe there is any potential for improvement with this company. The level of…read moreprofessionalism was so low it actually shocked me. From the sleazy "used car salesman" approach by multiple employees when setting up the appointment to the complete lack of respect and disregard shown in canceling my appointment on the day of my scheduled move. Every employee I spoke with was located at a "call center" and not even at the actual place of business. The supervisor at the call center who called herself "Jana", then changed her name to Melissa was the worst! I had a contract for services, paid a deposit and was canceled with no explanation. I relied to my detriment on this contract to fulfill a scheduled move on a specific date and time. This is by far the worst company I have ever encountered.

A reliable family owned business , for 60 yrs. Moved down. Same family owned fir 69 yrsread more

If I could rate a half of star if could. First off they do there walk through the day before,…read morepackers show up will some wardrobe boxes and some 2x2x2 boxes, and two 16 yrs old to pack someone posessions. These teenagers do not know the difference between a phillips and straight screw driver, they cant follow instructions. Looking forward to my claim in a few weeks when half of my valuables are broke or missing because my stuff is getting shipped in 1000 2x2x2 boxes. Ive never heard anything good about lynn moving from other Soldiers moving, should have put them on the do not use list.