This buisness is very shady, I tried to call to speak with a supervisor or manager or social…read moreworker, and the guy didn't have anybody's contact information. He just gave me their name and told me to look them up online and when I look at their website online, it says that the website is trying to steal my information. When I call the number, I found online for the person's name he gave it about a notary. Idk what is going on with this business but screams shady

From the owner: We offer therapy for addictions. We can help you change. Offering confidential virtual sessions. read more

Uneducated staff. Also told not able to send my prescriptions to pharmacy AS DISCUSSED at annual…read moreappt. Now I need to come back for ANOTHER appointment since provider I seen left, this is nothing to do with me, I did my part and This is absurd and a money grab. Terrible will never go here again. Waste of time and money!!!

THE ABSOLUTE WORST !!!!! ...IF I COULD GIVE IT BELOW 1, I WOULD... DO NOT GO!!! OFFICE MANAGER…read moreCYNTHIA lacks empathy, not customer service oriented, runs a piss poor organization, she is RUDE and Condescending. I called and asked for her because I was having issues AGAIN with getting my medications (only 2) I did not know what one medication did, even though she had my chart in front of her she failed to look at it to tell me what it was initially, she said "Im not medical you should know what you take!" Prior to this, When they first put me on Blood pressure medications and I had a bad reaction to the medication almost 2 years ago, (I was on the floor not able to move, I felt I was going to die) I called them the next day to discuss the matter with the doctor. She NEVER CALLED.. so I stopped the medication and had to make an appointment with another provider.. the only reason I went there was because it was within walking distance from my home and was convenient prior to the new management. When I went in on one occasion, the guy behind the counter was rapping a rap song with elicit language. I had gone there on another occasion to get a TB Test and asked about a sheet my new employer wanted me to fill out. I decided to not have the sheet filled out but to still get the shot, I was asked to sit and wait, I noticed that I sat there for a long while and everyone that came in AFTER me not only went in before me, BUT CAME OUT, CHECKED OUT, RESCHEDULED ...EVERYTHING !!! After about 45 min, the receptionist says , Mam why are you still here, I told her I still needed the TB shot and she says OH, I FORGOT !!!!!! she told the back and they finally called me and I was in and out !!!! They rarely answer the phones, they do not call back after leaving messages in a timely fashion, you have to call OVER AND OVER or either go up there because they do not respond telephonically, I can go On and On.. and ON ALL OF THIS AND THEN WE HAVE THE RUDEST OFFICE MANAGER.. Good customer service goes a LONG Way ..with that being said I drove up there today to sign a release of info to another provider so that I can get the service I deserve!!! (Im just waiting , watch the transference of information from them to my new provider will take up to 2 months and I will have to make over 20 calls to see if they have done it (many of the calls will be unanswered and the ones that are, they will either not know, or say they do not have the release, WATCH!!!!!!)

I'd give 0 stars if I could. I was swindled for the fees to a remote class that I did not attend. I…read morenever signed any paperwork, agreed to acknowledged or was ever told the fees are not refundable. They overnighted me a textbook that I never opened and promptly returned to them UNOPENED. Now they are refusing to give me my money back. I am disgusted. This is fraud and I will not stand for it. People in positions of power taking advantage of others who have been raked over the coals legally and financially as it is. It's despicable. Stay as far away from these cons as you can.

Shocked as to how they will correspond in order to take your money but then after that once they…read morehave it they do not complete the services they are supposed to provide, in fact, since they were paid I haven't heard anything back from them and every time I call I just get a voicemail. I leave messages, send emails, no response for over 2 weeks! Unbelievable. If you want to send your money to a stranger over the phone and never hear anything back from them again once they collect "payment" - they are the ones to rob you.

A complete waste of time. I tried to ask the "therapist" for positive actions or signs to make…read moreprogress. She had none. She always wanted to talk about politics and how terrible Medicare is. Never any mention of my MDD. Also had one appointment with a "meds manager" there who talked to me for 20 minutes and pronounced that I was "hypersexualized." No offer of definition, symptoms or treatment. Then the appt. was over. She left the practice soon after, so no follow up. Don't go to this place: you're wasting time and money better used elsewhere.

I am a 911 survivor. I have 911 insurance. They refuse to charge my 911 insurance account that they…read morehave privacy charged the person who works for billing by the name of Roy is very racist. Approached my wife who had breast cancer surgery and foot surgery at 83 years old and my grandson at 13 years old and my disabled son. This is why you see the negative feedback in this facility and it should be closed down.Dr Lisa said to me and my wife in the office of everything would be handled. Absolutely nothing has been handled at all. We have went personally into the office to fix this matter. We have left messages and we have called and spoke to them personally and they refuse to give me back my $60 and charge my 911 insurance card for being a 911 survivor. This is what they do to people who survived 911. I had over 14 surgeries. The lady at the front office by the name of Lori she is brand new and has been treating my son. Very bad. My son has complained about her to his therapist, Rebecca Austin. Who said she will handle it then this situation happens. If you look at the ratings on Google this hundreds of people that don't know how to love on please put your ratings on this office. I now have a federal investigation being done with a confirmation number. 911 knows about this situation and they are waiting for them to send them a fax because the prior authorization is all they are waiting for them to send as they've been billed before 911 is shocked the way that they have treated me. On regular recording, which will go viral we have told them that they were recorded on a regular recording line at the front of the office on audio. The man came out out of that section and you can hear the door slam my wife feared for her life so did my grandson and my son.

I've seen two physicians the Eagle @ Village location. I'm so happy that I finally took the plunge…read moreand switched from another office!! This office is professional and friendly!

This has to be the most professional and friendly practice I have ever been to. I just left my…read moresecond visit and every single person I interacted with is extremely polite, upbeat and helpful. From administration, check in/out and my doctor all made me feel at home and seemed genuinely interested in my wellbeing. I highly recommend this family practice. Both visits I have left in such a good mood because everyone is so nice and my doctor addressed my medical needs. I will continue to come to Eagle Family and they have now become my primary doctors office.