My garbage wasn't picked up on 17 Mar. Neighbors on both sides had their garbage picked up. I…read morecalled the Customer Service number, and was told by the attendant, that the latest it would be picked up was by COB on the 18th. I returned from work on the 18th, and my garbage had yet to be collected. I called Customer Service again, and after being routed through their Northern California Office, was directed to New Mexico. The attendant first tried to tell me that the garbage had been picked up (lie), and then told me it would be picked up by COB on the 19th. I asked to speak to the office manager. He never returned my call. Worst garbage service I have experienced in 61 years.

No phone number to call. You have to go to the browser to search for it…read more Wow! Not surprising their reviews suck. I did not apply for paperless billing. had to call and it was taken care of. Chat did not help. However, I recommend just calling them, bc chat isn't worth the time. For Rio Rancho, NM the phone number is 505-892-1200.

Customer service are liars. When I called to report a missed pickup (every other week since moving…read morein) they say I have the pleasure of waiting 24-48 hours. Usually doesn't come and I just have to wait till next pickup date and cross my fingers. Brandy said they couldn't credit my account even though the other supervisor/manager did it last week under the same circumstances. Zero follow up. Missed pickup has never been explained. Embarrassing.

WM promised to replace our disintegrated trash and recycling receptacles "in 4 to 5 business days."…read moreI called to say no cans had appeared in nearly 3 weeks. Impossible to reach a human. I left a VM stating the situation. The phone menu asked, did I want to be called back at [it accurately repeated my phone number]? I said yes. The recorded voice said to expect a call within 15 minutes. No call, for days afterward. I repeated the process, asked for callback. Again, though promised within 15 minutes, no callback 5 days later. Still no cans, no callback. I'll urge the city council not to renew WM's contract.

Amazing experience! The employees were very helpful and professional! Thank you for caring for the…read moreearth!

Earth Day is very customer friendly and the staff always greets you with a warm smile and a helping…read morehand. They pay better than any other recycling plant in Albuquerque. Thanks Earth Day for everything you do for the environment.

Richard and John arrived the day after I called them and thoroughly cleaned up an old wood pile…read morethat had been accumulating other miscellaneous junk over the past 15 years. They were great!!! Kind, professional and reasonably priced. We couldn't be more pleased with their service and highly recommend Rio Rancho Hauling.

From the owner: Junk, Trash, Garbage Removal and Hauling. We also offer Light Demo, office clean out, garage clean…read moreout, shed clean out, home clean out, storage Clean out, hoarding. Commercial and Residential Customers.

They are always simple and straight-forward to work with and their rules are fair. Good customer…read moreservice and the layout (what kind of trash goes where) makes sense and is easy to memorize if you've been a few times. They aren't overly picky about what you dump either, and will work with you if you've got an awkward or difficult load to deal with.

Awful customer service. Horrible front intake guys. There was not one happy person going in this…read moremorning. The entrance is poorly labeled so you have no idea where to pull in. It's a joke. Go to waste management down the street instead.