I go to this UPS store location if I'm in Redding, which I am a lot. It's located on Churn Creek…read moreRoad just up the street a little from the In N Out and Panda Express across the street. Lots of parking, so no prob. I've found the best way to use UPS is get an account and set of all the billing and then you can do shipping label printing at home or at the office. I work out of my house, so I don't have a regular UPS pick up, so I just print the shipping label and bring it down to the UPS store. Drop off, get a tracking receipt and off I go. If there's a line, someone usually asks and just drop offs? Yep, that's me and off I go. If you want the best price on shipping and you don't need it to get there the very next day, UPS is fine. If you want over night, gotta be there the next day, go FED EX, they're the overnight delivery people, but they're ground service is not so good. What's good about this location, is if you're hungry, there's lots of places to get all kinds of food right nearby, from Mod Pizza, to In N Out, to Chinese food at Panda Express.

For years I have spent countless hours in line at the only UPS store in town. Recently I discovered…read morethere is a new UPS store and was pleasantly surprised when I was able to just walk in and ship my package in just a few minutes. The staff were very courteous and professional. I highly recommend them, five starts!

They are always so helpful and very fast here too. I have…read morebeen going here for years and I love it.

DON'T USE THIS STORE! I WAS CHARGED $3.30 TO RETURN 2 VERY…read moresmall packages. That had FREE return!! Both weight less than 1/4 lb. I am disabled and 70. Couldn't take them somewhere else!!

I needed diagnostic work on an older Canon laser printer. I dropped off the printer at the end of…read moreJanuary, but was not issued a receipt showing what I left, the date of estimated diagnostic, or the customer's description of the problem (electric in nature). The drop-off payment receipt said only, "Express Item - Base Price." I was told they couldn't get to the printer until the following Monday. I called on Tuesday and was told something like, "I didn't say Monday. I said Wednesday. You said you weren't in a rush, and you were going out of town." I had never said I was going anywhere. Then I waited: Wed, Thu, Fri, Sat, Sun, and called on the following Monday. I had also said I wanted a diagnostic report before authorizing repair. There was no forthcoming call or email on the status of the Canon printer. I called on Monday (that is 1 wk. after the initial, promised review date) to say that if they weren't going to get to the printer, I would like to pick it up with a possible refund of the $50 drop-off fee. I would take the printer elsewhere. Bob said: there wasn't a problem with the machine; they cleaned it and left it "on" over the weekend; I owed the balance of $50 for the service fee; they don't repair machines for free. I picked up the printer later on Monday morning: Bob said they weren't charging the extra $50 repair fee after all. I asked for a demo to make sure the issue was corrected; Bob refused and loaded the printer in my car. I was asked to sign a final receipt saying that "customer refused to pay our fee of $100." I refused to sign the final receipt because I never refused to pay their fee. I only wanted 1) a correct diagnostic, 2) within the stated timeframe, and 3) an estimate of charges before authorizing repair. On the final receipt, there is no written statement corroborating what Bob told me over the phone. That is, there is no description of any work that was performed: no "cleaning," finding "dirty rollers," or "did not find any electrical problem." Basically, I paid $50 for my printer to sit in their office for 1 week. Summary: not forthright in communication, in written documentation, or in repair.

I contacted Bob Uriarte at Alpha Copy in a panic after my existing printer failed. I had shopped…read morefor a new printer on my own and because of a parts shortage, I could not find what I needed for my business. Bob took on the challenge to find me a new printer immediately and found one for me quickly. It was shipped to me the next day, along with a drum and toner. Bob and Robert, his tech, and his other staff have been super responsive any time I've had questions, issues or needed supplies. They literally kept my business running with their quick action, quick set up, and excellent customer service. If you need a printer and you're within an hour or so of Redding, I highly recommend Alpha Copy. If I could give more than 5 stars, I certainly would.

What more can be said, great printing at a great value and even better customer service.read more

Redding printing did an amazing job on our brochures. Price was super reasonable, turn around time…read morewas quick. Ken was extremely helpful and everyone there was really nice to work with. Overall a great experience and they'll be our go to for any of our future print projects!

Excellent quality , great service, and fair prices for what you are getting. You aren't going to…read moreget any of that low quality Vista Print crap here....

Spent $700 with them and they didn't stand behind their product they ordered the wrong thing and…read morethen blamed it on me so I had a loss but they're doing fine if you want to go to a business that does not stand behind their product when you receive it then go to Pacific West graphics

Steve and his team are exceptional…read more I had a time-sensitive and complicated request after moving out of Redding involving printing and delivering multiple important documents to multiple locations. After reaching out to several services with no success, Steve not only said yes, but handled everything with incredible patience, professionalism, flexibility, and genuine care. In a moment that was overwhelmingly stressful for me, Steve brought calm, clarity, and kindness. My calls were always answered, communication was clear and easy, and when complications arose, Steve remained patient, solution-oriented, and committed to getting everything done right--even continuing to work with me the following day to get everything completed and delivered (again) exactly as needed. From start to finish, communication was seamless, including the process of uploading complicated files. On top of that, pricing was incredibly fair, and the level of service far exceeded expectations. This is the kind of business you hope to find--reliable, responsive, and truly willing to go the extra mile(s). I cannot recommend them highly enough. Thank you, Steve and team!

Everything went well, great place and friendly above and beyond service ,I would recommend this…read moreplace to anyone

Friendly, good hours. They have all the things that we need. Very helpful with packing items to…read moreship.

So helpful and friendly. Great prices. I had not been there before but they had personal…read moreconnections with almost every other customer.

Excellent service! Prompt and friendly service for an economical price!…read more Highly recommend this business for any of your print needs

Original owners have retired and sold the business. We've used this business for years, tried to…read morehave some docs printed and they had no idea how to correctly open & print.. they were PDF & excel. Every document is a complete mess! So very frustrating disappointing! Hopefully the new owners continue to learn and figure things out but it's time to find a new printing place.