Great company! Starting with Tammy, then TJ, Eddie and Tim. They were very understanding of our…read moreneeds and quickly responded. We are very pleased with the workmanship,would definitely use JP Carroll again and highly recommend them. Debbie H

2 stars only because the technician did an excellent job…read more Unfortunately, my experience with the sales process was very disappointing. I was initially quoted $2.8k for the repair of a small piece of roof (50-60sqft) outside of our kitchen window. After I told the salesperson I wanted to discuss it with my husband, he returned with a new quote of $3.3k and claimed the original quote never existed. Since we already had water damage and needed the repair urgently because of the horrible CT winter, we felt pressured to move forward. But the repair also wasn't scheduled as quickly as promised. I had to make several calls to finally get someone to come out since the job was "too small" (yet they asked for three grand). Horrible sales experience. The technician, however, was excellent. When we experienced another small leak after the repair, he came back promptly and fixed it without hesitation. He was professional, responsive, and the only reason this review isn't zero star.

Iván came to assess my home needs. He is very professional, thorough and has a great disposition. I…read morehired him for the siding and gutters.

They did a great job on my roof demoing the old roof and installing the new roof in only a day…read morewhich really surprised me. Having a roof done is crazy expensive now but this roofer beat out the local competition by price and really seemed professional. I think this is the go to roofer to use in the Hartford area.

I had the shingles on my roof replaced by DZEN just before Thanksgiving of 2025. They complted the…read morejob in two days but I felt the crew doing the job was in an undue hurry. One of them damaged my picnic table and took down my clothesline. They tried to do this behind my back, hoping I would not notice. They also left nails in my driveway where I park my car. The real problem came to light when it rained. Water poured off of my roof near my houses Rear side porch. I immediately texted Dean Pinto from DZEN and complained about the rain runoff. He wanted me to send him photos, but I refused. My attitude was that he had an obligation to me to assess the problem in person. I also criticized his workers, which seems to have offended him. He defended them in his text reply to me. His defense of his so called employees is what set me on the warpath. Since it was winter by this time I decided to wait to resolve this fiasco when the weather improved. In the meantime I was looking at some older photos of my house and discovered why rain was pouring off of my roof. It seems there used to be a rain diverter installed on the roof above the rear side porch. It wasn't visible from my yard, you had to go out on the sidewalk and almost stand in front of my neighbors house to see it. Not replacing the rain diverter was not an honest mistake. At the very least it was willfull misconduct. Did Dean Pinto know about this? The truth will probably never be known. I informed Dean Pinto via text abot the missing rain diverter. I also told him not to reply to my text because I would delete his message without even reading it. I also told him he could explain to my lawyer why the rain diverter was not replaced. There are more complaints I have about the workmanship this company did, but we don't have all day. I also would have given DZEN a one star review, but I couldn't change the rating. I also included an old photo of my house with the rain diverter. If you can pan the photo to the right and enlarge it, the rain diverter is visible.

DZEN just completed my father's roof. It turns out they were poor communicators. They had to adjust…read morethe woodstove pipe. When they did that it was incorrectly replaced back to the original placement. When they came back, they dented the pipe that connects the woodstove to the ceiling. This has been in my family home for decades. They also left the area around the woodstove a complete mess from the debris that fell out. It's all over. They are pure garbage and completely unprofessional. A Company is typically a representation of the owners or family. Complete trash they are.

Highly recommend John and the guys at Citywide Homes, they brought our dream master bathroom…read moreproject to life. John was responsive and attentive from quote to complete and his team was respectful and incredibly skilled (see pics). With Citywide Homes, you get what you pay for - high quality work, on time, and on budget. Thank you Citywide Homes!

I was very satisfied with my experience with John from City Wide. He was prompt, professional,…read morecocourtio, and easy to get along with. I had a small job he priced reasonablly, but found a neighbor to do it pretty much at cost. In the future, we will be doing some bathroom and kitchen remodeling and we will be sure to call City Wide. Simply put, I like the guy and I like the look of the projects he has done.

Zak was great to work with. He's busy, so responses could be slow, but he never ghosted like so…read moremany contractors do. Pricing was reasonable and his crew worked quickly. Very impressed that they finished in one day. Hope the roof stays nice and tight because that's the real test. A reliable, honest, reasonable contractor, which is about the highest praise I can give.

Zak was absolutely amazing to work with! He responded to me within minutes of messaging him and…read morewas there the next day personally. Zak performed some small repair work - sealing a sewer pipe, fixing some flashing, and sealing down a shingle - and gave me a complete inspection of the roof. He was honest, kind and more than reasonable! The fact that the owner of the company responded personally and came out to do the work himself speaks volumes about what kind of a small business that Zak runs. Zak was there the day after a hurricane for this minor repair and while his crews were out installing complete roofs. I'm so grateful for him and his business, and won't hesitate to recommend Slavin Home Improvements to everyone I know! While he was at my house, a neighbor wandered over to get a quote on some gutter repairs done and Zak made time then and there. If you want an honest, hardworking professional company, look no further than Slavin Home Improvements!

We just had our new roof put on. We have been at our home for over 30 years. So getting a new roof…read morewas overdue. Brian Rocha and his crew provided exceptional service and professionalism. Plus, Brian brought in enough workers so that the whole roof was completed in one very long day. The crew was careful to cover up our plants and our house. Everything was quickly picked up as they moved along during the day. Brian communicated with my husband promptly throughout the whole process. So would we recommend Exterior Home Services with Brian Rocha and crew? Absolutely, without any doubts.

These guys did an outstanding job under the circumstances! They were a pleasure to do work with and…read moreI would highly recommend them for your job (whether big or small). Reasonable pricing, great communication - all around 5 star experience!

Very professional and knowledgeable. I will recommend them. They took their time to explain…read moreeverything to me. Made me a part of each step during the roof replacement. Worth every penny.

From the owner: Donewell is set perform at the highest level of professionalism and workmanship for our customers…read moreto ensure complete satisfaction in all areas; including timeliness, attention to detail and service-minded attitudes.

Excellent work at more than fair prices. Courteous, insightful, and extremely knowledgeable…read more I now have my dream kitchen thanks to him. I cant say enough good things. You would be an IDIOT to go anywhere else!

They were supposed to quote some work, but they never showed up at the agreed time, and they became…read moreunresponsive after that. I guess I'll have to find someone else.