The Care Center of Dunkirk - locally owned and operated proves once again that they deserve the…read morehighest of ratings. Here's the newest scoop on their fantastic customer service: 1) They were open and ready to help me on "Good Friday" 2) They were able to contact my insurance company and get me switched from Lincare over to the Care Center with hardly any work on my part 3) They provided me with the nostril mask for my CPAP immediately with no charge 4) They found out that my insurance covered everything for my CPAP at 100% while Lincare was charging me 50% for everything 5) They took the time to explain everything about my current CPAP from Lincare as well as my new CPAP that I will be getting from them next week 6) They sincerely cared about me and my health - unlike Lincare! 7) Bonnie was perhaps one of the best respiratory therapists I've ever met - very knowledgeable and friendly 8) They stock everything I needed including a water based nostril gel in case my nose gets dried out 9) They are locally owned and operated - meaning they are there for you - not just to make money 10) Their shop is clean, well stocked, parking is plentiful (off street), they work well with insurance companies and they have great store hours of operation compared to most home care companies and medical device stores Why I didn't go to them first was just plain stupid - if you are in Northern Chautauqua County I strongly suggest you give them a chance at providing you with any medical device or home care you might need. Thank you Bonnie, Ella and Paula for making me feel important to you! And thank you for the excellent care!

Its a pharmacy with a seating area inside and a drive-up window, like you might expect anywhere…read moreelse. Their telephone system is the super useful automated type we all know. The supplies center has all sorts of displays where you can compare products. Its all very modern, clean, and accessible. The staff are expertly trained and capable of answering any questions you might have. That's all very well, and far better than most pharmacies. The difference is in how the entire staff does everything possible to get you exactly what you need. * These are experts at navigating the complexities of insurance company troubles. * They work their magic and manage somehow to get doctors to comply to requests for proscription refills sometimes within the day * If by some freak chance they don't already have the equipment you need, they will simply get it, cause that's how they roll * They even deliver every weekday! These lovely people are always going the extra mile. They've all been there years, and know their business. Each are personable and truly care for their clients. I say they are professional, but that falls short of the true quality of service I receive every time I visit. What you wont find is isles of cheap toys, cases of beer, and greeting cards. This place is serious. They don't have time for price checks on dog food. If all you need is a multivitamin and more glittery nail polish, try somewhere else. This care center is for those of us who don't have the luxury of trusting our health care needs to just anyone. I call, and they deliver. If not today, then tomorrow. It simply doesn't get any better.

Great prices on medications if you don't have traditional insurance. And they treat you with…read morerespect.

Horrible pharmacy customer service. So disappointed when it used to be so good. Beware when you…read morecheck out. Your total is being rounded up for a donation without asking.

single worst phone system anywhere. new pharmacy customers, quit before you start- system won't let…read moreyou through without varifying you d.o.b. which it can't possibly varify because you're not yet a customer. clearly set up by a moron.

worst pharmacy. medicine gotten regularly is never stocked causing life threatening situationsread more

Rude at times. Not at all willing to do extra to help customers, increasingly do not stock certain…read moredrugs and do not seem to care.

The employees in the store were vary rude to my family and other customers around us. At one point…read morein the shopping experience, the employee started smoking at the checkout lane and turned away anyone who wanted to pay.

Handicapped people with mobility know the importance of mart carts for shopping. If you're going…read moreto Walmart in Fredonia, NY, you're out of luck! This has been an ongoing issues for months! Dead carts, carts not plugged in to charge, carts setting in the parking lot or abandoned because they died somewhere in the store! Other than Tops, Walmart is the ONLY place in town that provides scooter carts. Now, we can't even depend on those! I'd finally had enough the other day after I picked up a nearly dead cart in the parking lot. I went to complain at the Service desk. There were others their with their own issues. The man working behind the counter raised his voice at everyone and told a girl to shut the lights off, which she did. They then walked off and left everyone standing there! I approached a long time employee to discuss my frustration about this ongoing cart issue. Her answer to me? Well, you know, we don't even have to have carts here. We provide them as a service, but we don't have to WOW, just wow! I asked for the managers name so I could address myself to her directly. I was told Colleen but gee, nobody knew her last name! This Wal mart used to be a great place to shop. Under this manager, it's gone down the tubes. Shelves are bare, shopping carts are full of garbage that employees can't be bothered to remove, customers issues are ignored plus so many more issues Soon, the college kids will be back, joy riding through the store on these essential mobility aids and nobody will say a word! Apparently, handicapped shoppers are not needed, welcomed or respected at Walmart Fredonia. My only recourse is to try to bring my own scooter, which I can't unload and load myself, or drive to Hamburg or Lakewood to cleaner, well stocked, customer oriented shopping experience. Handicapped people deserve more! Do better manager Colleen!

This is GARBAGE! This rug gripper tape does NOT hold any carpet, not even a throw rug! Sooo mad my…read morefather has a walker and per the health associates need the carpets taped down. I used the tape heavily on an area rug as well as the throw rugs. I doesn't work!!! Do NOT waste your money. As a joke I taped paper to the floor-pulled right up! I never shop at Walmart -only went there because is only store in dunkirk, won't make that mistake again. Do NOT recommend.

I got my CPAP here two years ago, and they made the insurance process absolutely awful…read more I work across the street so I chose this location. Insurance requires CPAP compliance charted at 30 days, 60 days and 90 days. Instead of utilizing a modem, they forced me to drive to buffalo instead of having someone in Fredonia read my SD card. They threatened they'd take my CPAP away despite that I've been using it, because they wanted me to drive to buffalo to have it read. Then the guy at the Fredonia location when he set me up- he INSISTED I wear a nasal mask. I insisted I don't. I have a cyst in my nose and I cannot breathe through just my nose. Despite this, he gives me a nasal only mask. When it didn't work, they refused to take it back. The therapist talked on and on and refused to listen to what I had to say about my preferences in mask, and was constantly on his phone. I flat out will not recommend anyone to come here. Then they also took photos of my debit card to keep? No thanks. Had that card cancelled. I had Medicaid secondary to Blue Cross. I never had out of pocket fees. These people didn't need my credit card info. Absolutely would never come here (or to any of the other locations).

I was in need of supplies so I called. The person was not friendly but she told me I could get…read moresupplies if I came to the store. I told her I would be there that day. My husband and daughter went for me. When they got there, the door was locked but there was a person inside looking directly at my daughter but did not get up and let her in. My husband called me so in turn I called back over there and was told that she didn't knock so she couldn't open the door. That's about all I needed to find another supplier. very hard to deal with those type of personalities.