the customer service was rude and the manager was being the rudest. They tried to refuse our…read moreservice and tried to tell us they read the computer wrong but said that twice. They told our mom that there would be a lane open at 9 but when I called they said 11 and miscounted the money on purpose and got really mean so that made me and my friends sad that they lied to us. Even my friend tried to apologize but the lady screamed at them because we were rude even though we just asked for rails but they said no so we said okay and I thought that was rude.

The service there is terrible I had asked for gutters to bowl and the manager yelled at me 3 times…read more Then after that fact I went up to her to tell her sorry and she said get away and then I said I need to talk to you and she said what do u need and I told her I was sorry and she said i guess I'll accept your apology but do anything one more time and your out of here. When all I was doing was asking for gutters to bowl and have fun. Also then I went back to the bowling alley and she refused me and 2 friends service until we had our mom call just cause we were bad when all we were trying to do was bowl. Would not recommend this place bad bad service and rude workers

Laser tag: fun but a little small Gambling (spin wheels):…read morehit jackpot Skill based: I suck (personal skill issue) got first place in racing tho

If you're looking for a fun, cute, and casual date night, this is it! We went on a Thursday around…read more4:00p and it wasn't crowded at all. We payed $10 a person for unlimited mini-golf and spent nearly two hours playing through the indoor and outdoor courses. It was a blast! Overall, the place was clean and had some neat course designs.

My family and I went to Cosmic Bowling on a Saturday night. It was busy but not packed…read moreuncomfortably. The lanes are updated. Staff were friendly. We had 3 people, 3 shoe rentals, for 3 games and paid less than $60. They have a restaurant and lounge. We got 3 large sodas and it was a little less than $15. The menu looked like pizza, appetizers, and sandwiches which we will have to try next time we go. They offer party/event packages and they have leagues for avid bowlers and for fun.

Bowling itself was fine. Time opening online was different than actual opening time. Food and…read moredrinks overpriced. Bar never opened despite stating it would "be open soon".

Owner is friendly and works well to accommodate customers needs to enjoy their time spent there…read more Leagues, Birthday parties, Private events

Great place to come and bowl with friends or tournament groups. Great place to get a delicious…read morehamburger too. Service is always nice and friendly.

We brought the kids in to play with the unlimited bumper cars and laser tags. Bumper cars weren't…read moreworking. The person is working. The person in charge of laser tag is looking at the bumper car so can't use the laser tag.

Definitely not impressed. Had some problems with lanes and manager guy was rude about it…read more Everything seems to be way over priced for what you get for your money.. As for the bar, pretty much the same thing. had Karaoke in there the night we came down. Definitely need somebody else in there, He was rude to this one girl who tripped, he called her drunk and said she wasn't singing on his stage and she wasn't even drinking or drunk.. definitely not the Wright sound for me. definitely not impressed with his sound. house of rude in the hole place. Its definitely not the same place when billy had it and his crew. they were always friendly and cared about their customers. Including the Karaoke people that he had it there. They were great.. and it sounded awesome. wont' be back..

We went bowling here at 9pm on a Saturday night. With shoe rental and two games for 2 people, it…read morewas about $35. The staff was friendly but they placed us in a lane directly next to another group of bowlers when there were many other free lanes available. That was our only complaint!

I am reaching out to whoever is in charge of the Newburgh Showplace Bowling Center because I wanted…read moreto share my concerns about the current condition of the facility and the overall customer experience. Unfortunately, the quality of the experience has declined significantly. The bowling lanes are constantly malfunctioning, which has become extremely frustrating. During our most recent visit, we started on Lane 5, but it repeatedly broke down, so we were moved to Lane 6. Shortly afterward, another family was placed right back on Lane 5, even though there were plenty of other open lanes available. Another ongoing issue is lane placement. When there are numerous open lanes, families should not be placed directly next to each other. Families with young children also should not be placed beside league bowlers whenever it can be avoided. It creates unnecessary tension, as league bowlers often become frustrated with the noise and activity that naturally comes with young children trying to enjoy bowling. In addition, the seating throughout the facility is torn and worn out, giving the bowling center a neglected appearance. Customer service has also been disappointing. Employees often appear uninterested in helping guests and instead seem to spend their time sitting around playing games. Over the past month, my family has had to leave on multiple occasions because of lane malfunctions or because of issues created by being placed next to league bowlers. We enjoy coming to Showplace Bowling and would love to continue supporting your business, but these recurring problems have made it difficult to do so. I hope management will take these concerns seriously and work toward improving the facility, maintaining the equipment, and providing a better experience for all customers.