I've sent in multiple copies of my insurance to prove that there was no gap and there's no…read morecommunication between the third-party and the bank. My insurance company as well as myself I've sent it over multiple times and they still have not changed my premiums. This bank is the most worthless group of individuals. Do not ever bank here this is just the tip of the iceberg of the problems that I've had.

The River Falls staff is amazing and their customer service is top notch!! So happy to be a WCU…read moremember!!!

I had 500 dollars stolen from me in a phishing scam. I made several attempts to report the…read moretransaction, they are telling me that it was authorized when I reported it several times. They called me at dinnertime to tell me they weren't returning my stolen money. What is a bank for if you can't report when someone steals from you? I am a victim and this bank calls me a perpetrator. I'm very dissatisfied I wouldn't recommend this bank to anyone. I have tried for 3 whole weeks. Through PayPal, through the company that the fraudulent purchases made with my card were made. My cellphone was hacked, it was a phishing scam. I am out 500 bucks, a job, and I'm homeless. You'll be left out in the cold too if you use this bank. Try literally anything else, it's not a small town bank, it's the same as all the rest, they help phishing criminals steal money from disabled people.

From the owner: First National Bank of River Falls, located in River Falls, WI, has been a cornerstone of financial…read morestability and growth in the community for over 100 years. Specializing in investment services, they provide expert financial advice and a wide range of investment options to help clients build a solid financial future. With a longstanding commitment to personalized service and community involvement, First National Bank of River Falls continues to be a trusted partner for all your investment needs.

I have enjoyed being a member of US Bank for several years now but I will say that all of my…read moreexperiences at this particular branch have always been welcoming. They really have some great employees here.

Very courteous, fast personal banking service. I have never had any problems at US Bank.read more