I have lived in River Ridge for two years. I lived in a very nice apartment, but my poor sweet dog left me for the Rainbow Bridge after 16 years and 8 months. Afterwards, all I could do was look at where her bed was and cry. I knew since this was an apartment my lease was up so I could move. I thought I could have a new start to help my heart from breaking. I spoke with the management, who approved me transferring for a fee. I'm not sure why, but I wasn't able to see the apartment until the day I moved in, so I was shocked at what I found. I couldn't cancel the movers because they had already started, then I would still be charged, which I couldn't afford. But let me show you what you get for $1519 a month for a bedroom. First, if you look at the picture, even the movers commented that it looked like a crime scene. Especially, since it was black and brown while being 4 x 4 feet. I would like to mention when I moved into the other apartment it was immaculate, so I was shocked at the filth that awaited me. As you can see from the crime scene photo, it was horrible. However, I was stuck. I didn't know what to do, so I really wanted to try to make the best of the whole situation. I cleaned all night with a high-powered carpet cleaner that heats up the water, vacuumed, and used 8 rolls of paper towels. Which made it less disgusting but still nasty. You can see the pictures below. Then I had to clean the stove, since it hadn't been, and you can see by those pics that it was orange. Next, the worst toilet I've ever seen in an apartment ever. The pics are below and, as you can see, the tank has never been cleaned. Next, because the floors in the kitchen and bathroom was so dirty, my socks were black. I then cleaned it, and you can see the pics. The whole apartment hadn't been cleaned properly anywhere. When I finally spoke with the management, they agreed. Which should have prompted the carpet in the living room to at least be changed. But they agreed to patch it. You can see below, but I then vacuumed the apartment, which resulted in 8 canisters of dirt with what looked like a door to somewhere. I've spent 8 days cleaning, since obviously, it was not cleaned, and the previous cleaners did a horrible job and then not inspected. I asked the management if I could be compensated, especially for all the cleaning I had to do, but their response is that the corporation doesn't do that per the manager. The manager was very nice who worked with me and tried, so I'm not sure if she was held back by corporate or who missed the blaring errors. This is what you get in Asheville, although I've never been late on rent, never caused any problems. That is how we're treated. This is the new normal where nobody matters or cares. Welcome to Asheville!!!
Update: I covered the carpet myself with my own money and prepare yourself for the only way they would replace the toilet. Apparently, it's okay to mock mentally/impaired individuals, since this is the form they provided before they would even "evaluate the situation." I'm not going to insult individuals who do deal with these issues daily by filling out a form mocking anyone. read more