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    RiverBend Ford

    2.3 (3 reviews)
    Closed 9:00 am - 4:00 pm

    Services - RiverBend Ford

    Auto brake repair

    Auto transmission repair

    RiverBend Ford Photos

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    2 years ago

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    2 years ago

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    8 years ago

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    Williams Automotive

    Williams Automotive

    (2 reviews)

    This family run shop does great honest work at a reasonable price. If you are looking for a great…read morerepair shop in Bainbridge then Doug and his father are the ones.

    BEWARE POTENTIAL SCAM:…read more I brought my vehicle to this shop for a diagnostic under my SilverRock warranty. Before the appointment, SilverRock informed me that the diagnostic fee would be covered. When I returned to pick up my vehicle, the shop refused to release it unless I paid a $50 diagnostic fee. I immediately contacted SilverRock while I was at the shop, and their representative explicitly told me not to pay the fee because it was covered under my warranty. They also told me this is not their standard practice and that I should not have been charged. When I questioned the shop, an employee (possibly the owner) claimed that, in their six years of working with SilverRock customers, everyone who picked up their vehicle and pursued a buyback or exchange through Carvana had always been required to pay the diagnostic fee out of pocket. However, SilverRock directly contradicted that statement and advised me that I should never have been charged. Based on my experience, it appeared the shop was attempting to collect the $50 from me while also seeking reimbursement from SilverRock for the same diagnostic. Whether intentional or not, this was extremely concerning and put me in a very uncomfortable position. I would encourage anyone using a SilverRock warranty to verify any charges directly with SilverRock before paying. My experience was disappointing, and I would not recommend this shop based on how this situation was handled

    RiverBend Ford - autorepair - Updated August 2026

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