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    Rivers Rental & Equipment

    5.0 (1 review)
    Open 8:00 am - 5:30 pm
    Updated 3 months ago

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    Services - Rivers Rental & Equipment

    Machine and tool rental

    Outdoor power equipment services

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    2 years ago

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    Revelation Lawn and Snow

    Revelation Lawn and Snow

    3.7
    (3 reviews)

    What a great company to work with. The owner Tom is not only quick to get back to you, but is also…read moredoes meticulous work . You can tell that he takes great pride in in his profession and has such passion for landscaping. I look forward to working with him and his company again with making our yard the oasis we truly want. I would recommend this company to anyone looking for wonderful landscapers.

    I entered into a contract with Revelation Lawn and Snow for snow removal for the 2021-22 winter…read moreseason at a rate of $38 per push. I noticed 2 higher charges - 1 in December and 1 in January. On the December invoice, it said that service date was billed at 1.5x the contracted rate. I inquired as to why I was billed for two services at 1.5x the contracted rate. Tom emailed me a "snow depth multiplier chart" which I had never seen before that outlined that he would charge up to 5x the contracted rate based on snow depth. I asked him to show me where on the contract this was written, and he admitted that it was not on the contract. I said that I would be happy to pay what was contractually agreed to but nothing more as he was legally obligated to notify me of such fees and did not. After some unpleasant back and forth, he refunded the overages and agreed to finish out the season at the $38 rate without hidden fees. I decided that I didn't want to work with Tom anymore (many back and forth emails where Tom insisted that his shady business practices were industry standard, and I was somehow unreasonable for wanting him to honor the contract as it was written), I found a new plow company to finish the season. Tom insisted that I mail him a "cancellation request" despite our contract being fraudulent. I obliged because I wanted him to leave me alone. After receiving my request, he informed me that there is a 30 day cancellation period to ensure a smooth transition (despite the fact that the new company had already begun plowing my drive). He is going to charge me $15 to drive past my driveway but NOT plow it, and I would be wise to comply otherwise he's going to take "legal action" against me. I responded saying that I don't and have never approved of this agreement. Despite that, I now have an invoice for $21 because he simply drove by my house on 2/14 when there was no snowfall, and charged me $16 instead of his stated $15 and an exorbitant $5 credit card fee!

    Rivers Rental & Equipment - machinerental - Updated July 2026

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