Extremely satisfied from Southpoint Dental I had filling done in the past many times but this time…read moreI didn't notice any issues the staff is very welcoming and helpful and the Drs who did the work was very friendly and professional I don't see or feel any issues with the work I'll continue with treatment at this location and thanks for accepting me after getting there very late

I had a serious problem with teeth that had started to break after the bottom started to decay. The…read moreteeth became so painful that I could not brush them and I am allergic to mouthwash. Due to a problem with another Dentist, I just gave up. I still had to do something about the teeth so after checking around, I found Southpointe Dental. My teeth had to be surgically removed. I had Dr. Aul, he did a really good job without causing undue pain and bone breakage. The staff that helped me were just great.

My husband and I had an amazing experience with Cornerstone Dental the staff is so NICE and very…read moreaccommodating, we are so happy we decided to try them and will continue to go there for future visits !

I am excited to become Dr. Lori Gee's new patient. She met with me last night to discuss my dental…read moreneeds . We discussed how my medical concerns may or may not be related to my teeth and sinuses. Thank you, Dr. Gee, for helping me come with a plan! I would recommend you to anyone and feel confident that you will be a valued support for years to come. My husband would also like to become your patient.

Clinic is very unprofessional. Dr Der completed two crowns for me on April 12/21. They fractured…read moreand failed two months later. Although he recognized that he needed to reverse the claim, he only did so on his end and failed to reimburse my $1200. I have been waiting over three years (2024) and have to file a legal claim to obtain my refund for what he should have refunded me for the crown failures. In addition I have to take legal action to obtain refund for my dental damages that his gross negligence has caused. As the crown base needed extraction that cost $250 and for installing an implant for $2000. I contacted Bower Mall Dental and Dr Der repeatedly over 2021 2022 2023 and 2024 in Writing and by phone - they never responded and never refunded. Still ongoing on April 5 2024+. I have switched dentists and have had excellent cleanings with Parkland Dental Mike Mah. dental care, extractions, implants, crowns, general check ups, and hygiene appointments with Parkland Mall Dr Mike Mah. He also owns other dental groups in central Alberta at Blackfalds Dental, Aspen Dental Rocky Mountain House, and Passion Group Dental in Calgary. Forget about the negligence at Bower Dental and go seek the excellent dental care at Parkland Mall Dental. They also accommodate your timelines for correcting your smile. Bower Dental: Attention Dr Henry Der: I have contacted Alberta Blue Cross and they have advised me that Bower Dental, for Dr Henry Der, has not reversed the claims properly for the crowns relating to Tooth 14 and 15, dated on April12, 2021. This means that you have not reimbursed me (as the patient) for these crowns in over 3 years. They have provided me with the details of this claim as follows: The total cost of Tooth 14 and 15 were $1290 for each tooth, meaning $2580 for both. Alberta Blue Cross notified me that they reversed the following for Bower Dental's portion: 735.96 for Tooth 14 731.45 for Tooth 15 Alberta Blue Cross has verified that Blue Cross still owes me my portion of this claim reversal and they have not reimbursed me for the following: Tooth 14 = 554.04 Tooth 15 = 558.55 Total (for both) = $1,112.59 I have emailed Dr Der, on several instances throughout 2021, 2022, 2023, and 2024 to request that you refund the amount owed to me for this Alberta Blue Cross Claim. At the very least, contact me to arrange payment regarding this claim amount of $1,1121.59 (that I am owed). It is simply not right and doesn't meet the CDSA Standards of Practice or Ethics, to simply not refund me any of this money, since April 12, 2021. I am sure that you are aware that it is currently April 5, 2024 and I could be using this money for my current dental Implants. Please arrange immediate payment, either by cheque or direct deposit - I could come by the office for this to occur. Should you not be willing to arrange for my immediate reimbursement, I will be forced to submit a legal claim at the Red Deer Court House to ensure that I am. I have also explained that I have just installed an implant, for tooth 14 - on March 15, 2024. I would like to request that Dr Der call me to reimbursement for this extraction and implant costs that I feel I am owed, in order to make me whole. As the dentists were not able to crown this tooth, extraction and implantation were required. The February 2024 Extraction Cost was $250 and the March 15, 2024 Implant Cost was $2000. While I realize that the Crown costs are more expensive over Implants, I am willing to recognize the reimbursement of my Crown claims sufficient in making me whole for the crown costs. As Tooth 14 needed Extraction and Implantation, I am hoping to discuss this matter with Dr Der to reach understanding that he claim this cost on his business insurance (in order to make me whole). I feel that we should be able to reach understanding that Bower Dental and Dr Henry Der, should (at the very least), refund me the $1,112.59 for the claim reversals for the failed crowns. I am sure he will recognize that I had a conversation with him that questioned my thoughts that (given my medical and dental history with these teeth) that we should have been proceeding with Dental Implants in 2021. Given that Dr Der made the decision to attempt crowns, that these failed and I am now proceeding with Implants, I out excess money to replace Tooth 14 with an extraction, implant and another crown. As Tooth 15 was crowned since 2021, I simply need the refund of the crown of Tooth 15, in 2021. Should Dr Der Not be in touch to provide immediate reimbursement of the 2021 Claim Reversal of the 2 Crowns, and negotiate making me whole for my added expenses for the Extraction and Implant of tooth 14, I will only be forced to file a legal claim regarding this matter. I had hoped that Dr Der felt that achieving CDSA Standards of Practice / Ethics, not to mention ethical ABC Claims processes and Better Business Bureau industry standards important.

Bower Dental has provided by far some of the worst experiences I have ever had at a dental office…read more Bower Dental is extremely disorganized. Among other inefficiencies, I was twice asked to fill out the initial paperwork. After one particular visit I was in extreme pain once the freezing came out. I went back. The dentist I had seen had left for the day. The dispassionate response from the young lady behind the counter was, "We don't give out drugs." I hadn't asked for drugs and I certainly expected much more from someone who is supposed to be trained in the health profession. Nor was I offered to wait while a dentist on duty could see me. The over all feeling I got from this particular office was that they did not care and were only there for the money.

Current review: 2025 · 2* Original review: Over 14 years…read moreago. · 5* Do you know those upscale restaurants where the waitstaff create a non-intrusive, seamless dining experience? Versus places where some of the waitstaff are "so attentive" they're announcing EVERY arrival to the table, asking how everything is every two minutes? And you spend more time and effort attending to THEIR "service" versus why you came to the restaurant; to enjoy the LIVING of life? Post new management, and more specifically post pandemic, Saby Dental has shifted from warm personal interactions & the cheeky "marketing" of a warm cookie after each appointment to incessant reminder emails, texts, & calls, repeated requests for a review, and recommending seemingly excessive visits. (No dental problems, decreased build up, yet recommending I come in for cleanings 4 times a year!) I get that everyone runs their business differently, and even that some customers will appreciate these methods. To me, it feels more like I have to manage their way of doing business rather than them coming alongside me, living life. I manage my side of the fence by accommodating my anxieties and sensory challenges of going to the dentist. Now, I also need to manage Saby Dental within & beyond the four walls of their business, since they don't seem to consider how they impose on clients. It's more labour than I'm willing to put in for a business. No, I will not be your outsourced marketing team of 1, by writing you a review after every visit. No, you can no longer reach me by phone, text, or email. You lost that ability, when you didn't respect multiple requests to interact on my terms. I don't want to manage your incessant "give us more business" methods dressed up as "friendly reminders". (The cheeky warm cookie was far more effective.) I want to be respected as a responsible adult, not infantalized or prodded to do your labour (Even considering to engage or ignore is unsolicited labour I didn't consent to). I don't want to manage your doubling down, when you slip past my blocks via new email addresses and phone numbers. (When I haven't been back for a few years!) I don't want to recognize or feel like I'm being funneled into and down your business practices pipeline before, during, and after an appointment. Just see clients as fully human instead of business model pawns. I've communicated directly (multiple interactions) & indirectly (blocking, withdrawing business). It's still not enough. So, let's try this. I'll use a language that might have more significance to Saby Dental, and leave a negative review. I not only gave them 5*, back in the day, I told everyone, friend/stranger, how amazing Saby Dental was at every level of care and service. Now, I tell no one. Saby Dental was my dentist for roughly 20 years. While I've received quality cleanings & checks under Dr. Sandhu's management, I feel more like I'm serving Saby Dental than Saby Dental is serving me. Increasing my visits for no reason? Increasing all communications in frequency, type, & method? Requiring more forms of labour from me to manage your choices? Shifting from 'fellow human' to 'another number' mentality? I'm moving on. Particularly, when going to the dentist already requires a lot of self-care, self-management, & personal accommodations, I don't manage what isn't mine.

Dr. Sandhu is the first dentist to spend the time and work with me to do a full mouth restoration…read more After consulting with at least four other Dentists, I chose Dr. Sandhu, and I am glad I did. Not only was my case very complex and time consuming, he only has ever shown patience, understanding, and preformed meticulous work. He was also able to see me quickly when I was having pain and made sure I left comfortable. He is extremely kind and has taken all of my numerous issues seriously. His dental assistant and Hygienist are hands down the most amazing ladies I have ever met in my life. The receptionist has been extremely kind and patient with my numerous appointments as well. For the first time in 20 years I am not embarrassed to smile with my teeth showing. Amazing clinic and amazing staff!

Always a good experience when I am in the office. All of the staff are very friendly and…read moreprofessional. The quality of work provided by Dr. Hucal is very impressive. Having someone who cares so much about the services he provides you is very comforting. Highly recommend!

From the owner: Orthodontics Orthodontists…read moreBraces Invisalign Dentistry