Excellent staff and services. Well trained and friendly staff make it a pleasant experience overall.read more

After a horrible experience at a different dental clinic, my children were terrified to see another…read moredentist. When I first called 52nd Street Dental Clinic and relayed our story they promised a good experience for my kids. When we arrived to our first appointment, we were greeted by name and were introduced to everyone there. Everyone was so kind. Once my kids were in the chair, the dentist explained everything he was going to do, before he did it. He showed them all the tools, how they worked and told them what they did. The dentist asked my children if it was okay before performing any procedures. He not only put them at ease but made them feel like they were in charge of the appointment. My children left their seats smiling rather than crying for the first time in years. Furthermore, when I got to the front desk, they presented us with a gift of an electrical toothbrush! As far as billing goes, they direct bill your insurance company before sending you an invoice. This clinic gets both my vote and my business!

Riverside Dental Centre Red Deer Because they are charging…read moreme $200 to ask for a receipt for my treatment and every patient is entitled to their receipt and now they compensate you for the time they spent. Please do not be dishonest with patients and do not charge more than usual. who defends us as a patient when a clinic of this abuses the patient with such a high price or inventing something that the patient never did.

We love this place for myself and my children. Dr. Lamely and Sharma have both taken care of us and…read morehave been stellar. My kids love going to the dentist and are treated like royalty. Highly recommend! the office is friendly, clean, and the hygienist's are so good!

I had a serious problem with teeth that had started to break after the bottom started to decay. The…read moreteeth became so painful that I could not brush them and I am allergic to mouthwash. Due to a problem with another Dentist, I just gave up. I still had to do something about the teeth so after checking around, I found Southpointe Dental. My teeth had to be surgically removed. I had Dr. Aul, he did a really good job without causing undue pain and bone breakage. The staff that helped me were just great.

When I booked my appointment, I stated that I didn't consent to any treatment that wasn't fully…read morecovered by my plan. After my new patient exam, I was presented with a bill for me to pay. When I reminded them that I had stated not to proceed with any treatment that wasn't fully covered, staff member Liliana said that I hadn't said anything that day and accused me of "playing a blame game." I don't appreciate being spoken to this way. I submitted a complaint and the reply from the Accounts Receivable Coordinator conveniently ignored that I had stated not to proceed with any treatment that wasn't fully covered, didn't even mention how I had been treated the previous day, and offered to submit a predetermination before moving forward in the future. There was no comment at all about why a predetermination hadn't been done the day before when I had stated nothing was to be done that wasn't fully covered- the email was focused on "clarifying how your coverage works" and absolutely ignored addressing what had already happened. Update: The Accounts Receivable Coordinator has now replied and stated they will be endeavoring to blameshift the situation ("we will be speaking with our administrative team as well to hear their account of the interaction and how they felt they were treated"). I told them since that was what they wanted to do instead of adequately address the matter, it was fortunate I had a witness with me that day and the matter could now be addressed through the courts.

I'm prone to dental issues have seen at least 10 dentists in my day while moving around. 2 stick…read moreout and one of the two is Dr. Moore whom is the best dentist I've been to. Takes time, takes care, great chair side manner and genuinely loves his job. I've almost fell asleep at the chair. I've been there three times. I'm a coating inspector by profession and while at bare minimum - fillings are like a coating. He takes time to prepare the tooth to ensure the "coating" sticks which is most important to ensure long lasting integrity. Aside from that, has great knowledge of the mouth. My freezing was starting to come out (inflamed tooth) he knew exactly what to not touch and still gave a perfect filling with limited pain. Literally took hours out of his day to ensure he did a proper, above bar job. COVID-19: office is very clean and professional. Top notch protocols. PS. Staff and prices are perfect. I randomly came across this place because I drink at Chillabongs down the row and couldn't think of a better clinic honestly, I also am mostly suspicius of dentists because time says 80% are horrible from my experience, however, Dr. Moore is highly recommended from an experienced row of Swiss cheese chiclets. Top 10% by math. Truly unexpected find in red deer. Enjoy!

Let's get to the reason I couldn't give this place five stars…read more I showed up for a consultation appointment 10 minutes early and waited 1 hour to see the dentist; therefore, making me miss my next appointment. If you have time to wait, then by all means, this is the place to go to. With that out of the way, this clinic has a warm environment. The staff always has smiles on their face and are very friendly. The cleanings are painless and with TV to watch and the massaging dental chairs, time flies. The hygienist gave me excellent tips to keep my teeth healthy and answered all of my questions.

First time at this clinic and I couldn't be more impressed. The ladies at the front desk were very…read morekind and very patient with me! My appointment was for 2 and after filling out all the new patient forms I was in at 2:10 I believe. (Which really isn't bad for appointments) Dr Irma (I can't remember her last name) was the one doing my cleaning. She was amazing. She obviously sensed my fear of dentists, she talked me through the effortless hour of getting my teeth cleaned and was very patient when I was hesitant and scared. She gave me breaks when I needed them and talked to me about her plans for Christmas and her vacations to Hawaii and she helped take my mind off my fears. I would 100% go back to Alpen Dental and definitely see her again. Plus I got a nice little goodie bag of all the things I needed to keep my teeth nice and healthy

I found Riverstone when I was searching for a mercury-free dentist in Red Deer. Their web site…read morementions the concept of Holistic Dentistry: Dentistry should do no harm, and dentists must look at the mouth, teeth, gums and jaws as integral parts of a larger, whole-body system. The health and structural integrity of the mouth both influence and are influenced by everything else going on in the body. Health professionals tend to focus on their area of expertise rather than looking at the body as a whole. Holistic Dentistry looks at the mouth and teeth as they integrate with the rest of the body. Along with being mercury and fluoride free, Riverstone Dental also uses cutting edge technology such as digital X-rays that use a fraction of the radiation as traditional x-ray equipment as well as ozone infused water as part of cleaning and other procedures. Riverstone staff are very friendly and I was delighted to be able to get a next day appointment for a cleaning and general check-up. I had made an in-person visit because of a tooth that was hurting quite badly. Erika handled my cleaning. I have some areas that are very sensitive and she was awesome. Most dental cleanings are quite uncomfortable for me and this is the most comfortable I've been with a cleaning in a very long time. Dr. Price is very friendly and knowledgeable. He explained what was going on along with treatment options in a manner that was simple and easy to understand.

I have decades of history with the "wrong" dentists to the point, I was terrified to even call when…read moremy teeth needed care. I have had to take medications pre-dental appointment to calm my anxiety and stopped that strategy after one incident when I found out I actually drove a car and went to work while under the influence of tranquilizers. I went to one dental clinic in Lacombe, and that was just another sorry episode that only confirmed my fears about dentists. Until my daughter-in-law and son took their family to Aurora. I was so fortunate that my first experience was with Dr. Lowry. The whole clinic, receptionists, assistants and Dr. Lowry, were consistently reassuring me, and comforting me in the first visit - and that was only an examination. My second visit involved two difficult extractions - I felt barely a pinch and the experience was almost cathartic, in terms of my almost lifelong fear of dentists. I just finished my third visit, another extraction - of an infected molar - again.... nothing but reassurance and comfort. I am so confident in Dr. Lowry's ability to handle any dental procedure, especially to those who are terrified of dentists. Thank you so much Dr. Lowry & staff.

When I had severe toothaches, not only was I able to get in the same day, but was receiving…read morefillings not even five days later. The staff are beyond wonderful, knowledgable and have a high level of professionalism. The location is incredibly convenient and I'm beyond satisfied with smile now. I'll be recommending ANYONE in need of help, come here. You'll receive warm smiles and leaving with your best looking one.

Took me a while to find the perfect dentist. I hate going but I really love being there. The staff…read moreare what makes this place a red deer gem. I always leave laughing. Just a heads up though.. they've changed torture su days to torture Tuesdays. Be warned!