Horrible customer service and don't care about people at all. Very rude and never take fault for…read morethere mistakes.

horrible at answering calls , and horrible customer service . they have no self respect and carry…read morethemselves horribly . take it from me you do not want there service other services even Uber is worth your money . the woman that owns this company has no consistency at arriving on time and will leave you hanging . have used the service more then a handle of time and they always have negative and gossip to talk in a narcissistic way how they failed at their job about other customers. they always start the clock before they arrive so you're charged extra. drivers smoke cigarettes inside or outside the care with the windows down and stink up the cars . it is not a hit or miss with bad attitudes and all these reviews you see are true I wish I could give no stars and im surprised they have 1 star , very much lucky if you have a good experience with A&A disrespectful Taxi .

1st never answer your phone with a customer in the car…read more. 2nd Hearing the conversation and a heated one of possible cheating is not comfortable.. Especially, since I am a women and the driver a male.. 3rd No matter who you are tell that significant other you have a fare and when complete task you well call back.. No one should have to be in a uncomfortable position.. Yes, I could hear all of it she was loud and volume all the way up on his phone.. No music to cancel it out..

Called for taxi at 2:48 they finally called at 4:25 ish saying my ride was there. I was already…read moregone. Driver wanted to know my location so he could get the "five dollar cancelation fee". Informed him I had already left and hung up. He called right back hounding me about the five dollar fee. It shouldn't take almost 2 hours for your ride to get there. He had my number to call and say he was there, why couldn't they call and say that they were running that far behind. Thank you!

I called when I was stranded and nobody answered the phone so you don't want to use this cab companyread more

it was HORRIBLE..i got george as my driver,,as soon as he picked me up he made it clear he WAS NOT…read morea cab driver and i was inconveniencing him. I tried to explain my car was in the shop and he cranked up the radio to shut me up..he then turned down the radio and told me he heard all the excuses for needing a cab and he DID NOT want to hear it..i tried to lighten the mood with a joke and he did laugh and then i explained the joke and he got mad saying we should not talk at all .i agreed at this point.his car beeped an alarm about speeding and he started screamed bloody murder he was a cab driver of over 30 yrs and he knew how to drive a cab cause he did it for over 30 yrs and trained drivers..HE DID apologize for the screaming..we got to my destination and I was using my debit card..he got furious and said how MY DEBIT CARD BETTER GO THROUGH.. i told him i had the account for over 10 years and i knew my finances AFTER THAT I WENT THROUGH GUEST LYFT.NICER AND CHEAPER I WILL WORK BEFORE GEORGE

I called at 5am and CEO Taxi was at my hotel within 10 minutes to pick me up & get me to the…read moreairport on time. Great service !

From the owner: Late night Bar runs home, food delivery, grocery delivery, doctor appointment. Door dash, pick up…read morethree dollar a mile , out I of service area starts at 45 dollars . Wait time. No low balling. Only serious inquiries. No time for games. Genuine customers only, no freebies. Treat all customers like family..No wait time. Must pay up front. No longer go two or three places, unless you have paid already for your service. Round trip. Thank you in advance for being a valued customer

Scheduled a ride for an important client of mine. I paid $200 up front. No show. No explanation…read more Hope the driver is ok. Still waiting on a refund. I will take the review down when I get a refund.

After having our trip canceled by Uber three times for no reason, my fiancée and I were frustrated,…read morewe needed to go from Walmart to the campground which was relatively close. And here comes this sweet lady saying she was a taxi driver and she was a God send, saving us from more frustration or walking with our groceries at low temperatures. If you live at or is passing by Russellville, don't hesitate to use her services and make sure you give her a nice tip because she deserves, truly.

dispatch is great. They're very attentive to your your order when you call in and go to your from…read moreyour home or wherever you are to your destination always a great ride always wonderful cab drivers. You can't beat them. They're all very fun, loving people good personality they have their job for a reason and that's to further the business of yellow cap service. They do a fantastic job so call them up. You'll be your destination in no time and everything just flows really well with them.

I've been using Conway yellow cab since 2014. I have always been happy with the service and the…read moredrivers. Consistently spend $300-$400 a month easily. The last few days we lost power at the house and now the a/c isn't working. It has been 95+° during the day and 85 at night. Finally found a way to get a hotel room. I have had my dog several times in their taxis. They always say he can ride. Today...98° in the house. I call and they say can't take the dog. We are all getting heat exhaustion and they say the dog can't ride. Because Ed had to vacuum the hair....i told him I would do it. He laughed and said it's ok. I don't need 2 faced taxi drivers or taxi companies that can't respect their long term clients. Guess I'll start using Uber. Which sucks because I like using local businesses. But no loyalty? Yes I know you have a monopoly on transportation. I'll learn how to use uber