This place is horrible. Tell some tenants they can't have pets but tell others to go get a note…read morefrom the doctor so they can get a note for an ESA. When asked to fix something in my apartment I'm told my husband can do it. Calls tenants family names and puts them down. Management promised new cabinets and countertops in apartment before we signed our lease. Almost 2 years and there have been absolutely no updates. Steer clear of this place.

I have been Property Manager for a year now...Honestly, the owner is working on the outside to make…read moreit more appealing to the eye...Our rents are very reasonable and we are not subsidized. Once the outside is complete, renovations on the inside...These are very cute apartments..Very homie and comfortable...Our maintenance is very efficient and if something goes wrong, they are right on it...Please do not make first impression on the outside...When you see the inside, you will be very surprised...Our number is 315-782-3080 and we are open Mon-Fri 8 am-4:30 pm...21825 Heather Acres Dr. Watertown, NY 13601

Well Steve I walked into your town house with the entire place painted green! Not a nice green, but…read morenasty green and Dr. Suess sayings above each doorway. It was impossible to rent to anyone. Which I had told you! Until you authorized the painting, I had to show it that way . What you also,failed to mention was. . Part of your bill was lawn care and trash removal from the prior tenants. Who were not under my management. My vm specially states to call the office if I can't be reached. I spent a lot of time marketing your property and showing many times. I dint thinkyou workfor free... do you? ?? I'm one of the fairest Property managers in the area. You will find that out with your current Management company, so Feel free to call me in 6 months when you need my help again. Good luck. Sincerely, Sandy

I do not recommend this property management service, especially the property manager Sandy Rowland…read more Clear Choice Homes service was slow, unresponsive, and unreasonable upon termination. Sandy rarely returned my calls and almost never answered her phone. I spoke with several prospective tenants and their calls were rarely returned in a timely manner. I listed my house with Clear Choice in June 2014 and as of August 2014 it remained unoccupied. Prior to this experience my house never remained unoccupied for more than two weeks. I asked to be released from my (1 year contract) given the poor performance, and was given a bill for $960 for "Advertising Expense, Marketing, Showing Property". No where in my management contract included a provision for termination fees, and every broker/manager in the area whom I spoke with believed this provision was entirely unreasonable. In conclusion, Clear Choice, and Sandy Rowland were an enormous disappointment. They combined poor service with unreasonable fees. I do not recommend them.

I didn't buy from Cataraqui Granite . We bought our kitchen granite from another place in town. We…read morenow have a mold problem under our sink. Our supplier agreed that the counter needed to come off while we amend the mold with bleach. I called Christine at Cataraqui Granite to get a second opinion. NO BLEACH, she said and explained why. She asked about the suppliers guarantee for the silicon seal. Our supplier didn't mention a guarantee. Christine told me what kind of silicon to get. Finally after giving me information about what I could do (keep in mind, we didn't buy from them originally) she came up with the idea of taking the sink out (the cost of a plumber), amending the mold and reinstalling the sink. This instead of lifting the counter (lots of money). She also researched the product that would be best to get rid of the mold without damaging our counter. She was tremendous. So, when the time comes to replace or suggest granite, I would really recommend Cataraqui Granite. Imagine the care you would get if you were actually their client!

I purchased a counter top from Catarqui Granite and paid 1/2 down in November 2011 for install in…read moreJuly 2012. Install was confirmed for July 23 and measurements had been done by the owner. On July 23 they emailed me after I emailed to ask where they were and was told their bit was broke and they would now not come to August 10th. There was never any option given to me, no solution, no suggestion to use another edging etc. I was also put behine other customers. On Aug. 10th they came, and the backsplash was measured wrong! The installers left with hopes of returning with the right size that day..they said there was time. But the owner Mark, told them no he did not have time to cut another one and I would have to wait until August 15th, two days after my move in date. I pleaded with the installer as I had no water hookup, taps etc. but he said there was nothing he could do and I "Could Not" speak with the owner as he was not there. (I had left Mark two messages and have heard nothing back). This countertop is worth more than 7,000.00 but it is very clear Customer service is when you are placing your order. They don't care that the have left me with an incomplete kitchen. I am currently seeking advise to determine if I have any legal recourse against them for the stress they have caused me etc.

Absolutely the worst property management company in the area. If you are military and need to have…read moresomeone manage your property, do not use All American. I had them for a couple of years and they consistently failed to live up to their expectations. They don't manage your property but rather just take your money. I had a conflict with a them regarding a company they hired to do work on my home and they immediately terminated their contract with me. Shameful they treat veterans this way.

This family owned business manages our rental property and they do a fantastic job. Thorough,…read moreresponsive, and professional. We are very thankful we came across their website and decided to hire them. We had blown through two other PMs from other companies but were never happy until we found these people. A good PM is hard to come by!!Take it from us and save yourself the trouble.