Totally all business....zero compassion. The first funeral director that we dealt with is in the wrong business. Such poor communication & no compassion at all. We had to ask everything instead of being guided from beginning to end, with some compassion for my grieving family. His attitude was the clincher. When I expressed my frustration he literally rolled his eyes at me. I got up & walked out. When I emailed & my brother called to speak to the owner, as I refused to allow this guy to continue with the arrangements, another funeral director intervened. The owner never contacted us over our concerns or to apologize for his employee's rude behavior. We needed support and compassion not a jerk who makes $ off of people's death! Not one bit impressed with this funeral home. read more