High hopes, very disappointing. She might be ok for 1 couple going to just 1 location, but don't…read morehave her do anything else. Didn't return emails or keep us updated. I would ask a question and she'd say 'I'll look into it'. 4 days later I'd have to email again. Then a 3rd time, specifically saying, "Please respond to my emails." Examples: 4 friends traveling on a river cruise. 1 person flying home from Paris & 3 from Nice. She could not get the flight dates right. She had 2 of us flying back from Paris. It was corrected after several emails. When flights were finally booked 6 weeks before leaving, we noticed she booked 2 of the travelers returning a different day. The exact dates and travelers were sent in 2 separate emails 6 mo. before the trip. I emailed to find out what time we disembark from the cruise. 5 days later she'd respond that she was at a bridal show + would look into it in a couple days. When she did reply, she said it was 10 a.m., even though we would be docked from the night before. I told her I wanted to leave at 8 & she said I couldn't because we had to "clear customs". There are no customs. We took a river cruise leaving & returning at the same location. When I questioned her on this she said it was Viking's policy. I called Viking myself & they said there were no restrictions and could leave anytime, even the night before. 2 months before the trip, I asked for extra leg room seats + would pay the extra cost. No response. After 4 days & a follow-up email, she said she'd have the air department look into it. 4 weeks before leaving I sent a reminder. 12 days before leaving + I had to ask again. I finally called the airline directly & changed my seat to a better economy seat. She emailed me that she just changed my seat to another economy seat. I looked it up & saw it had 'restricted leg room'. I had to ask her to change it back. In the meantime, after I changed all seats to what I wanted, they all changed. I had to call the airline again to change them back.

I would highly advise against booking your honeymoon with J Sullivan Travel! I normally don't write…read morebad reviews because I can usually understand that things happen and people work hard for their job, but Jen definitely did not work hard. She was very persistent in the beginning to get us to book with her which is great! It took us some time to decide since we were in the process of moving and wedding planning but then officially decided the first of January for our August honeymoon. We booked and didn't book flights at the time since there was still a lot of time until we left and prices were high, come April, I had to reach out to Jen NUMEROUS times to help book our flights it took over a month to get this done. I would be fine doing it myself but we paid extra for the travel insurance given COVID and the flights would only be refundable if booked through Jen. Now I get that people are busy, but when we proceeded to call her after about five emails of her saying "I will look into it" and never got back to us; she was very, very rude. Once again, I get if we were giving attitude but we were not! We were very nice and calm and understanding and would thank her when she did do something for us. Now comes the worst part- she got both my fiancés and my name wrong throughout the whole booking process. I noticed it and had to call to inform her. She told me she took care of it don't worry and don't change anything! Well, when we go to check into our flight the day before we leave we couldn't. We had to take time the day after our wedding to go up to the airport and luckily the attendant at Southwest was so kind to change our information for us to the correct spelling. She even upgraded our seating for free since we couldn't check in correctly we weren't going to be able to sit together for our honeymoon on a 5 hour international flight because Jen initially messed up, said she "handled it" when brought to her attention on numerous occasions and didn't. Now that we fixed the flights, we tried to fix the resort reservation. We already called the resort once and got charged for calling out of country to confirm our reservations since Jen kept giving us incorrect confirmation numbers. So we were going to call and pay AGAIN however reservations was closed. We called Jen, no answer and her voicemail box was full and we left the next morning at 6 am. So we called funjet above her, funjet said WE would have to call the resort the next day even though we were going to be on our flight the whole morning until we got to Punta Cana anyways. After I assured them they needed to fix the scenario, they agreed and said they would handle it. Well, they didn't. We arrived to a different country and our transfer service was with the incorrect name. As was everything with the hotel reservation. WE sorted everything our ourself over Jen's mistakes brought to her attention months prior on many occasions. With that being said, you would be much better booking your vacation yourself rather than using J Sullivan Travel, she truly is the only professional I worked with during my whole wedding process that gave incredible unnecessary stress!

I can't imagine a better Mongolia experience than the one crafted by Blue Silk Travel. Our guide,…read moreSara, was knowledgeable, creative, and a delightful presence. The travel group was small and seemed to be hand picked for enhancing the experience by their congenial presence. The company's US based office made the onboarding process efficient and responsive. If I ever go back, it will be because of Blue Silk Travel.

Blue Silk was wonderful! We had a marvelous time in…read moreMongolia. Our guide Nyhmtaivan made the trip even more pleasurable with her historical knowledge, cultural insights, sweet and charming nature. Blue silk travel and our guide organized a trip that met the needs of my family group, that included a wide age range (15 year old son to 80 year old Mother). It was clear that Nyhmtaivan went above and beyond to make sure our family had a fantastic time by attending to many details. We enjoyed the camel riding, driving and seeing petroglyphs, sleeping in gers, and seeing Mongolian horsemen in action. As my Mother says "it was the trip of a lifetime". (And she has traveled everywhere). Johnathan and Saranzaya (Blue Silk Travel) were detailed orientated, available and attentive throughout the entire process.

Working with this company is a pleasure. Cars are beautiful. Drivers are excellent. And the owner…read moremakes everything se I'm all set emless. I did the review

Tex was on time and very polite. The interior of the vehicle could have been cleaner. Their was…read moresome dust on the door panels. It looked like it needed an interior cleaning.

Awful bus. Poor and not what I paid for or even listed on the the website in the fleet. I was…read morecatfished. I was so embarrassed by what pulled into my driveway. The camper on Christmas Vacation was better!! It was not what I would even of paid 1/2 the price for let alone $900!! I looked like a fool in front of my friends and family. The owner did not respond to my complaints and ignored my call. Driver was nice but completely lost on our plan for the evening. The nasty chairs that were not secure, held up by 2x4s, old, dirty, super bumpy Ride, leaked all over my driveway, Only front speakers, poor light (Jerry rigged) cup holders couldn't hold a beverage from the Dollar tree, no ice provided, all around awful and not what I paid for!!! It could not even drive faster than 50 mph on the highway!!!! Do not book

Really enjoyed myself yesterday with Ron as the driver for my good friend birthday bash!read more

As always, Kirk and his staff provided professional service which meets or exceeds our…read moreExpectations. Continual communication starting the day before your reservation until the time they pull into your driveway makes it hassle free! Out driver Taurean was extremely professional, pleasant and thoughtful. Thank you Captains Car Service!!! You've done it again!!

Excellent service. Have used them in the past for vacation, and just used them again. We wouldn't…read morecall anyone else.

Professional, reliable service with a clean vehicle and a personable driver. Always on time (or…read moreearly) - Highly recommend

Wonderful experience. Mickey was great. Highly recommend. On time every time, and doesn't overbook…read morelike the others.

Fantastic service. Very professional, super fun experience, and they offer great package deals…read more Plus, they put up with me and my bridesmaids singing broadway on the way to my wedding ceremony

Samantha with Cleveland Sunset Limo Service was fantastic - from start to finish she provided great…read moreservice. The night of my wedding, we went over on time and my husband and I had to stay at the reception venue to make sure things were cleaned up and packed - Samantha made an extra trip to take my bridal party back to the hotel and then came back from me and my husband. She was so friendly and kind and made me feel so at ease in regards to our wedding transportation. Would definitely recommend!

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

Fantastic service- prompt pickup even at 6am on Sunday morning and excellent follow through with…read morephone scheduling. My driver was mindful of health concerns in the current era and wore a mask. He was pleasant and the car was spacious/clean. No complaints, I would definitely use this service again!