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    J Sullivan Travel

    3.5 (8 reviews)
    Closed 8:00 am - 6:00 pm

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    Professional Travel

    Professional Travel

    4.0(6 reviews)
    2.3 mi

    I used ProTrav dozens of times. They consistently find me the best price, and can often help with…read morethings you just can't get online (like discounted upgrades). They also know the lay of the land, pricing-wise, and can tell if a fare will go down in the near future, ensuring I buy at the right time. They charge $35 to book a flight and I always feel like it's worth it... especially when I need someone to call during the trip if a flight is cancelled or hotel overbooked. No 20 minute holds or off-shore phone reps with this company. Highly recommended.

    So this gal is doing some Thailand island hopping for her birthday and I was looking for a travel…read moreagent to help with with some details. I know most people just book things online themselves these days, but when I went to Europe about five years ago I found a travel agent (A woman at AAA Travel) to be very helpful and took away a lot of the stress I normally get with planning things. Well, a friend recommended Evelyn at Pro Travel and said that she and her family had used her numerous times with success. So a couple weeks ago I called Evelyn and she was very friendly, but she did not handle Asia so she was going to have a gentleman who specialized in Asian trips give me a call back. I never got a call back. So I decide to try again because it's getting close to the time I need to get my sh*t together for this trip. The second time around the operator connected me with Pat who said she could help me. Pat was friendly at first but after our initial 5 minute phone conversation it became apparent in emails that she was not familiar with travel to Asia and I was having to Google answers to my own questions because she just gave me general/basic information. It was only after I found a flight I liked that she said they charge $35 to book international flights. To be fair I had spur of the moment booked a tour though Contiki because it was almost sold out, but I was wanting a knowledgeable travel agent to help me with the flight, transfers and extra hotel stays before and after the tour. I had been up front about this but when I questioned the fee I received a terse lecture like email telling me I was taking a risk booking on my own and she didn't know why I didn't come to her from the start. I have no problem with paying a fee as long as I am told about it from the start and the service I am getting is actually helpful. I had been hoping to establish a connection with Pro Travel as I plan on taking trips to Spain and the UK in the future, but my brief experience with them has deterred me from seeking a travel agent again. Maybe you'll have better luck with them like my friend did, I just would not recommend Pat.

    AAA Avon Insurance and Member Services - AAA Logo

    AAA Avon Insurance and Member Services

    1.0(1 review)
    4.8 mi

    If I could give zero stars I would. I have had AAA for nearly 44 years, so writing this review…read morereally pains me. I loved my California AAA, but now I'm in Ohio using AAA Auto Club Indemnity Company. REPEATEDLY they have failed to process my auto-payment leaving me with NO insurance, but here's the kicker! They don't call me, they don't email me... they send me a letter in the US mail!!!! Multiple time I have been driving with NO insurance. Last month, September, my rep did email and call me while I was in Mexico and she was able to process my payment and assured me it would NOT happen again. Low and behold, happened again this month. I had been driving for 3 days without insurance. Had to cancel our anniversary dinner so I could try to make a payment on a Saturday at 6pm which no one at AAA was available after hours to help me. I logged into the portal to make an online payment, the portal couldn't even find my policy!!!! I went online to Geico and got a temporary insurance so I wasn't held hostage in my house until Monday. This is awful... after all these years to be forced to cancel my insurance like this. If you are on the east coast, I DO NOT recommend you using AAA of any branch. They left me extremely vulnerable. What would have happened if I was in a car accident and hurt someone or myself (forget about the car!). Shame on you AAA, SHAME ON YOU!

    From the owner: We're always with you thanks to our 24-hour Roadside Assistance. If you need to jump or replace…read moreyour battery, unlock your car or fix a flat tire, we can help whether you are the driver or a passenger. We offer various insurance policies including auto, home, renters, life, and more.

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    J Sullivan Travel - travelservices - Updated July 2026

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