Our family had to move my dad to assisted living on short notice, and Caring Transitions of…read moreRochester exceeded every expectation. Neil was responsive and accommodating throughout the process. Kristen led the move with exceptional skill, and her team treated my dad with patience and respect during what can be a very emotional time for a senior. They managed the downsizing process thoughtfully and handled his belongings with care, from packing to setting up his new apartment. Their professionalism made a difficult transition much easier for all of us.

I had a lot of anxiety about how I would get the items in my deceased mother's apartment disbursed…read more Karen and her team took care of all the issues and relieved me of all the stress. Great job.

Quick response, flexible, prompt. Very friendly and thorough. Did a great job on the move-out…read moreclean. Highly recommend them.

From the owner: Compassionate Cleanout Services, LLCread more

Meanest ladies I have ever met at a sale. Sarcastic when I asked about the items; When my husband…read moreasked about the price of something she accused my husband of going places in the house that were off limits. Terrible experience considering the high prices.

Rude to previous customer, then my wife and finally me. Avoid hiring or buying. There are too many…read moreothers to choose from.

I have used Jack Wanderman and Associates as appraisers, advisers, and sellerss for the sale of…read moremany of my art and antique items over the years. Jack is one of the best in the area when individual items or entire estates need to be sold. He has been in this business for many years and is passionate and knowledgeable about what he does. Jack is easy to deal with and very honest. He does not hesitate to ask other experts to help with appraisals or sale of items, if it will produce a better result. As I continue to downsize and sell items, I cannot imagine working with anyone else in the Rochester area.

He has lied to me and a friend. Taken advantage of someone who moved out of town. If you use him,…read moredocument inventory; get a written, effective, contract. Don't move out of town.

Jim was great to work with. Even though he couldn't take on our sale, he gave me recommendations…read morethat really helped me out.

there is no better sales company like these guys!! Friendly and helpful, these people are like…read morevisiting friends! They are funny and seem to enjoy what they are doing. I find myself going just to spend time in an enjoyable environment. Always fairly priced and they know their antiques! Don't miss out if you want to pick up something or just to feel good.

It has been a year since I was asked to find the best way to liquidate the furniture, art and…read morepossessions from an estate. The process of conducting an estate sale is no easy task and I was daunted all of the details involved. I found it particularly difficult to research the many estate and household sale companies in the area simply because there were so many. The sale was not easy for many reasons and I needed a professional operation. A company skilled to handle some of the artwork and furniture contained in the sale. Luckily, though word of mouth and by way of a very good reputation I found Mel & Company. I met with Mel to discuss the challenges of selling this estate and I found her to be upfront, a straight shooter and very professional. Mel and her very competent staff conducted a three day sale that by far exceeded my expectations and relieved me of much worry and stress. The items in the sale were beautifully displayed and sold with dignity. I could not have been more pleased with the process and the results. I am happy to write this review for anyone who maybe tasked with finding an estate sale company in the Rochester area.

Had an altercation with a Mel & Co employee this past weekend - tried to engage him in conversation…read moreto understand where customers could park for the estate sale held on a cul-de-sac. I peacefully moved my car twice but was treated with sarcasm + contempt when I dared to try to understand more. Having worked in various forms of customer service for over 30 years (owned a retail store with top notch customer service for 15 yrs) I would suggest this employee not interact with the public.

Working with Chris and his team was a great experience. As a listing agent i was tasked with…read morefacilitating sale and clean out to prepare to sell an estate. With no family in town, Chris was my contact on all aspects of timeline, including sale set, coordination and staying on our timeline. It was very successful. They were professional, knowledgeable and supportive throughout. I couldn't have picked a better team. Thank you! Donna Leonardo

The man that owns the business and runs the sales is very disorganized. His process for holding and…read morebagging items the customer wants to buy is absolutely crazy. You end up getting other people's items in your bags and there's no way of reconciling because their sales are out of control. The staff are overwhelmed and they seem so discouraged by the chaos his sales techniques and the check out process creates. I would never hire this company to do an estate sale.

Went to one of their 'shoes off' sales a few weeks ago. My husband's month old over $100 Skechers…read moreSlip On sneakers were stolen from the front steps where we were directed to leave shoes. Flour City Sales refused to accept responsibility for this theft, even though there was no 'not responsible for lost or stolen items' sign. The property was under their control at the time. We attended the sale at their invitation. "An honest mistake' we were told. So honest mistake never returned the shoes. So if you must attend one of their sales, hold on to your possessions or you might never see them again!

I've been to plenty of their sales and the staff are always kind and accommodating. Their sales are…read morealso usually some of the best, especially if you like nice things, collectibles, antiques and interesting items.