It has been a year since I was asked to find the best way to liquidate the furniture, art and…read morepossessions from an estate. The process of conducting an estate sale is no easy task and I was daunted all of the details involved. I found it particularly difficult to research the many estate and household sale companies in the area simply because there were so many. The sale was not easy for many reasons and I needed a professional operation. A company skilled to handle some of the artwork and furniture contained in the sale. Luckily, though word of mouth and by way of a very good reputation I found Mel & Company. I met with Mel to discuss the challenges of selling this estate and I found her to be upfront, a straight shooter and very professional. Mel and her very competent staff conducted a three day sale that by far exceeded my expectations and relieved me of much worry and stress. The items in the sale were beautifully displayed and sold with dignity. I could not have been more pleased with the process and the results. I am happy to write this review for anyone who maybe tasked with finding an estate sale company in the Rochester area.

Had an altercation with a Mel & Co employee this past weekend - tried to engage him in conversation…read moreto understand where customers could park for the estate sale held on a cul-de-sac. I peacefully moved my car twice but was treated with sarcasm + contempt when I dared to try to understand more. Having worked in various forms of customer service for over 30 years (owned a retail store with top notch customer service for 15 yrs) I would suggest this employee not interact with the public.

Thank you, Daisy Estate Team. Exceptionally professional, enthusiastic, ambitious, prompt,…read morerespectful and yes, the list goes on. Andrea and Jen had me sold from the beginning and I was sincerely pleased and grateful throughout. Jody- Honeoye Falls

We interviewed several estate sale companies before choosing Daisy. They are insured, work hard for…read moretheir clients, have over 20 years experience, are great and prompt communicators, and know what sells, how to price well, and reach appropriate customers. We live hundreds of miles away and felt very comfortable trusting them with our parents' home and belongings. They got a tremendous amount sold and had itemized receipts. The clean out afterwards was great, too. Highly recommend!

I am a homeowner who used Hidden Treasures for my estate sale in the Rochester NY area. Lisa the…read moreManager was my contact person. When I came home from being out of the area for a few months, at first, I was pleased with the staging of the items for sale. However, there were items taken out of my house without my permission for sale outside of my house. Communication was very poor on several things. She never apologized for any of this. Also I had to ask for a detailed list of what was sold a couple of times. Not a good experience.

DO NOT USE THIS COMPANY FOR YOUR SALES OR PURCHASES! I…read morerecently bid on a rather pricey (and super overpriced) piece at an estate sale just after the end of the last sale day. I asked if there were ANY bids on the piece and was told "No, make me an offer." We agreed on a price and general pick up arrangements for the next day. The next morning, when I notified them of the exact hour of pickup, they told me the piece had already been sold and was picked up by someone else! As I voiced my complaint, they hung up the phone on me. My guess is that someone came along the morning after the sale ended, offered them a higher price, and they took it. While that dubious practice might work well for the seller, it's not ethical nor is it good business practice. All I can say is "Buyer Beware" and "Sellers take care."

Do not hire Dianne !! Steal-steal-steal. Many items not at…read morethe sale. They were gone. Family isn't suppose to be at the sale but my sister went anyway. Many many items missing. Dianne doesn't give owners receipts so you don't know what things sold for. Helpers were buying the items cheap. She doesn't discount the second day instead she wants to negotiate. Only with her friends. Left us with a ton of overpriced items to get rid of while she stole the good items.

Prices way too high, many things priced more than original price paid for 15 yr old item! Not much…read moresold due to prices too high. Did not care for my home, damaged floor and stained carpets. Staff "bought" some items at next to nothing prices but other items way over priced. Does not allow owners to come to sale, so who knows what's really going on. Very unhappy with the outcome. Do not recommend.

Went to one of their 'shoes off' sales a few weeks ago. My husband's month old over $100 Skechers…read moreSlip On sneakers were stolen from the front steps where we were directed to leave shoes. Flour City Sales refused to accept responsibility for this theft, even though there was no 'not responsible for lost or stolen items' sign. The property was under their control at the time. We attended the sale at their invitation. "An honest mistake' we were told. So honest mistake never returned the shoes. So if you must attend one of their sales, hold on to your possessions or you might never see them again!

I've been to plenty of their sales and the staff are always kind and accommodating. Their sales are…read morealso usually some of the best, especially if you like nice things, collectibles, antiques and interesting items.

I've been told by many people who have worked or know her that she is :very unethical "" she's a…read morethief( that was mentioned many times) she prices items too high so thet are not sold and then she takes them and sells them.these people are very reliable (it was more than 5 people that make worked with her or knows her) I was looking for a reliable person and first word out of there mouths do not hire her beware . I have alot contact with a ton of people and this was the first thing out of their mouths!!!! I trust these people opinions ,it was ironic how here name came out first so negative please beware when trusting your family treasures with her like I started it came from people who know her

Watched the owner of the company flip out over a piece of jewelry that was supposedly stolen. She…read moreimmediately asked customers if "the Asian guys" were at the jewelry table. She then proceeded to confront 2 Asian men who were at the sale. Then, she started making insinuations to other customers who were at the jewelry table but did not see the item. If it was valuable it should have been in a case. Then she started saying she was going to start checking pockets. Went through the entire house asking shoppers if they saw someone steal the piece of jewelry. The whole scene was one big embarrassment for those she accused and so very RACIST for immediately targeting the Asian men. Having an item stolen is upsetting but precautions would have prevented this from occurring. Turning the whole sale into a shit show for a $80 item wasn't worth the bad vibes the owner created. Never going to another Colleen sale again.

Quick Flip Outlet signed an Offer to Purchase contract for a lot we were selling. He never paid the…read more$1000 escrow money. A few days before closing the title company tried to reach him with no response. I texted him and he responded to me and said he was backing out if the purchase. TWO DAYS BEFORE CLOSING!! He never bothered to notify anyone involved in the sale. So in the weeks prior other people were interested in buying our lot and we turned them away since it was under contract to Quick Flip Outlet. Mr Lindsay (CEO) is very unethical and dishonest. He had no intention of paying the escrow and now we're out $1000 he owes us for breaking the contract two days before closing. BEWARE! Find another honest company to do business with! If I could give this company a NEGATIVE STAR rating I would!

Total Con! Same as the previous review. Signed contract and then ghosted. Escrow was never…read moredeposited, title company has zero knowledge of contract. This guy's a scammer! Do yourself a favor and find another buyer!