Avoid V10 Motors at All Costs!…read more
My experience with V10 Motors was by far the worst used car experience I could ever imagine. I was interested in purchasing a 350Z, but dealing with the owner turned out to be a complete disaster.
Since I live eight hours away, I made several efforts to communicate with the owner in advance to ensure my trip wouldn't be a waste of time or money. Unfortunately, it was. The day before, I texted him several times, and he claimed he didn't receive my messages--until I mentioned I was planning to come and view the car the next day.
On Saturday, I set off for the dealership and confirmed via text that I would arrive at 3 PM. Thirty minutes before my arrival, he texted to say the car had a flat tire and that he couldn't fix it. I arrived about 20 minutes later, only to find that the owner wasn't there. He wouldn't answer my calls but finally responded to a text, saying he'd be there shortly.
When he eventually arrived, he asked me to move my vehicle and trailer because the lot was close to private drives--by the way, the lot is nothing like the pictures. Then, he told me I could test drive the car on the flat tire but that I'd be liable if anything went wrong. Naturally, I refused. I asked if he had a spare or any solution, but he had nothing to offer.
Reluctantly, he drove the car himself, and I asked him to demonstrate the convertible top. This was an epic failure. He admitted he didn't know how to operate it and couldn't get it to open. His solution? He asked me to hold the brake while he physically pulled on the top!
Once we returned to the lot, I suggested using a can of Fix-a-Flat to make the car drivable. He said he had never heard of it but that I could "do whatever I wanted." I was stunned--how could someone in the car business not know about Fix-a-Flat? He then directed me to a store five miles away, despite there being a parts store less than half a mile from the lot.
I purchased the Fix-a-Flat with my own money and returned to find that the owner didn't even know how to open the car's trunk. When I finally accessed it and applied the Fix-a-Flat, it seeped out because the tire was no longer seated on the rim. At that point, I told him I was done. His response? A casual "OK," with no apology or acknowledgment of the situation.
After a 16-hour round trip, I left empty-handed and deeply frustrated. The owner's lack of professionalism, knowledge, and basic customer service was appalling. I'm not even sure he owned the car he was trying to sell, given how clueless he was about it.
Please, save yourself the time, money, and headache--stay far away from V10 Motors LLC.