these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Paul was so kind in the diagnostics process, very fair pricing, I will be back for future repairs!read more

I wish I could put TEN stars! Impeccable, outstanding, reliable customer service and technical…read moreservice. You get small business attention with trustworthy service.

I want to thank Art and his family at Midwest Motors for all their hard work and a beautiful job…read moreinstalling the bed and boxes on our Ford F-550. And also taking the time to build a steel strap to support the 30" under mount box when Art took the time to find out what we would be carrying in it. The truck looks spectacular. And all of us at P.W.S.D. #1 Jefferson Co. Appreciate the time and attention you gave us. Thanks again Matt

Had my car detailed as a birthday present! The results are great. Inside of car is like new. They…read moretreated my leather seats and all the interior surfaces to keep them looking great long term. The place is a little tricky to find but they gave us good instructions and we found it just fine. Lots of parking and responsive folks running the place. They were very helpful and even helped me pick out a very nice air freshener treatment.

I had a full service detail on my Jeep. They did a great job and were all very professional…read more Definitely will use Fast Lane Mobile again.

I bought a Chevy Bolt EUV last month. Overall I am happy with the vehicle…read more On purchasing the vehicle I saw the EV charge cable was missing. I was promised a cable. They ordered one from eBay and it arrived a week after I purchased it. On opening the box the supplied cable did not include the adapter to plug into the wall. Well they promised a cable and did not promise it would work I attempted to follow up and see about ordering the needed adapter. They ghosted me. I ended up buying a working cable from Amazon that was cheaper than the OEM cable from eBay.

Was sold a dangerous car, after I spent money to make it safe enough to take back to them to let…read morethem finish the repairs to get it to pass a legitimate safety inspection. A week after they gave it back to me, the transmission went out. They eventually agreed to buy the vehicle back but played games when trying to get the check and our license plates back. This all happened in about a month and 1.5k miles. By the time this is said and done I am out over $2k, wasted my time, missed work, and put me in danger with a vehicle that literally rolled backwards while in drive. Buyer beware!

we were in a pinch because our jeep had quit. Our credit was not the greatest but they worked with…read moreus from the start. No real pressure because we understand our situation. Now we have a nice new car

I used to be a customer and was going to buy my third car from them. I went there recently and it…read moreis a totally different staff and atmosphere now. I asked about THREE cars, and they hmmmm were not on the lot and tried to steer me into things I could not afford. I will not buy anything from them. Beware

We've bought two cars there. Always great service, and had a cup of coffee while I waited. Faster…read morethan anticipated -- and they included a free car wash.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

I scheduled service for my vehicle to be done Monday, the 29th. I dropped it off today, and 2 hours…read morelater, they call me to say I should pick it up because they don't have the parts to fix it. I asked how it took them 2 hours into the appointment to let me know that. The employee then said that my appointment is next month and I came in on the wrong day. I said no, that's not right. She then raised her voice and said, "Okay, well you have to pick it up and reschedule." No apology or anything. If it was the wrong day, then why was I checked in and my car was kept for hours? I picked it up and still got no remorse for wasting my time after I planned my day around this. (basic etiquette) I'll be ordering the parts to a different dealership.

Ordered a new Grand Wagoneer, was over 100K... when it came in the owner or manager used it as a…read morepersonal vehicle until it had close to 40 miles.

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!

I went to have my 2013 Hyundai Sonata serviced, oil change and asked to have my engine that was…read moresounding a little rough looked at. I even paid to have a mechanic drive it to help diagnose the issue. Was told that they thought it might have been low engine oil, which they replaced. Fast forward 3 days and I am broken down on the side of the freeway because my engine failed. Was also shown a cabin air filter and told it needed replacing only to have the manager turn to someone else and tell them that was their filter. I checked and mine was never removed. I think they must just have a filter that they show everyone. Have been coming to this dealership for 12 years because that is where I bought my car, but service has gotten steadily worse and I will never go back. Like the Hyundais but will buy from someone else

I had the worst, most uncomfortable experience buying my car at David Taylor Ellisville. Don't…read moreexpect to be treated like a human here or receive any real customer service. I was buying a car and hoping to trade my older one in. Right away the manager came back in and said my car "wouldn't even start." Now, my car has a lot of problems but that was not one of them. He flat out lied to try and devalue my car and then offered me $100 for it. You can get that just for the battery! Absurd and insulting. The salesmen are crooks like you read about, unwilling to work with you much on price and tack on an almost $700 admin fee at the end when you're too tired to fight. Just down the street at Acura, they waived their fee for me immediately. Every lie in the book was used on me at DTEC, like I was an idiot (I look much younger than I am which was even commented on and clearly I was treated like I'm young and dumb), but I played the part because I liked the car. I was there from 11am to close. I was starving and getting dizzy. My salesman offered me a sandwich and pulled out his phone but clearly never intended to spend his precious scheckles. By the end I was so low blood sugar, I could hardly function and what did they do? They locked me in a room with Mike, the Finance Manager, who my dealer Reed boasted was "such a great guy" before I went in. Mike in no way lived up to this. In fact, he was the worst part of the entire experience. Rude, unprofessional, and uncompassionate. I told him many times I was tired, had a long day, I was hungry and not feeling well. He continued to HARD SELL me a warranty that I politely declined so many times I lost count. He just sat there and continued to crunch numbers to get his precious warranty in the bag. I finally convinced him to let me sleep on it. I asked several times if someone could provide me with a ride to pick up my car the next day, after spending nearly 30,0000 dollars!!! NOPE. TOUGH LUCK. "GET AN UBER." DISGUSTING!!! I told my Uber driver this and even he was disgusted and said he would never shop there. He was so appalled he said he was going to call them and tell them. I was a salesman when I was 16. I outsold everyone at my store and I did it by being honest, respecting my customers and caring for their needs. You will NOT find that at David Taylor. I Ubered in the next day, still tired and squeezing in between work appointments. I told them I was short on time and had to be in and out. Reed said I needed to see Mike again. I flat out told him I WAS UNCOMFORTABLE and did not want to talk about warranties, to which he callously replied, "Tell him." THEY LOCKED ME IN A ROOM WITH MIKE AGAIN WHERE HE CONTINUED TO HARD SELL ME AGAIN ANYWAY!" I politely declined again and again until I finally had to SHOUT at him and tell him to leave me alone, get my car, and get me out. I told him "You guys already took me for everything I have." He scoffed and mocked me "Pff Everything you have." Super professional, bud! I could go on but I would fire you immediately! I work in radio and know A LOT of people. I host my own show which thousands of people listen to around the world. I worked in Hollywood movies before that. Really not a bright idea to make this kind of impression on me. Just a little kindness, a little effort to make their customer happy would have gone a long way. Here's the cherry on top. The next day, I noticed damage on the car. I called Reed and he of course denied all knowledge and didn't care, passing me over to the higher ups. I called Burt and he never bothered to call me back. I'm guessing they will do ABSOLUTELY NOTHING to help, as is their usual motto at this dealership. I was lucky and unfortunate enough to find the car I wanted here, but will never go back and never recommend. I had such a terrific experience at the dealer down the road and left them a great review even though I didn't buy from them. Know why? Because they treated me like a HUMAN BEING. David Taylor Ellisville only cares about one thing, GETTING YOUR MONEY.

Had an appointment yesterday morning at 7am. Doesn't start off on a great foot when 2 guys start…read morecomplaining loudly about being mad a customer was able to walk in 5 mins before their appointment. Then the gentleman helping me says that I was leaving the vehicle with them. I told him I was waiting for it and he said it's a long 6 hour job. I told him when we made the appointment we were told 2 hours. Then one of the other guys already mad about me coming in early, says no you drove it here and it has to cool down. Why would you tell someone it's a 2 hour job but only if you don't drive your car to the dealership. Jeep overall has a terrible service department and this dealership in particular is full of rude staff and a manager who sits in his office rather than help deescalate. Go anywhere else.