I wish I could put TEN stars! Impeccable, outstanding, reliable customer service and technical…read moreservice. You get small business attention with trustworthy service.

I want to thank Art and his family at Midwest Motors for all their hard work and a beautiful job…read moreinstalling the bed and boxes on our Ford F-550. And also taking the time to build a steel strap to support the 30" under mount box when Art took the time to find out what we would be carrying in it. The truck looks spectacular. And all of us at P.W.S.D. #1 Jefferson Co. Appreciate the time and attention you gave us. Thanks again Matt

Had my car detailed as a birthday present! The results are great. Inside of car is like new. They…read moretreated my leather seats and all the interior surfaces to keep them looking great long term. The place is a little tricky to find but they gave us good instructions and we found it just fine. Lots of parking and responsive folks running the place. They were very helpful and even helped me pick out a very nice air freshener treatment.

I had a full service detail on my Jeep. They did a great job and were all very professional…read more Definitely will use Fast Lane Mobile again.

I bought a Chevy Bolt EUV last month. Overall I am happy with the vehicle…read more On purchasing the vehicle I saw the EV charge cable was missing. I was promised a cable. They ordered one from eBay and it arrived a week after I purchased it. On opening the box the supplied cable did not include the adapter to plug into the wall. Well they promised a cable and did not promise it would work I attempted to follow up and see about ordering the needed adapter. They ghosted me. I ended up buying a working cable from Amazon that was cheaper than the OEM cable from eBay.

Was sold a dangerous car, after I spent money to make it safe enough to take back to them to let…read morethem finish the repairs to get it to pass a legitimate safety inspection. A week after they gave it back to me, the transmission went out. They eventually agreed to buy the vehicle back but played games when trying to get the check and our license plates back. This all happened in about a month and 1.5k miles. By the time this is said and done I am out over $2k, wasted my time, missed work, and put me in danger with a vehicle that literally rolled backwards while in drive. Buyer beware!

we were in a pinch because our jeep had quit. Our credit was not the greatest but they worked with…read moreus from the start. No real pressure because we understand our situation. Now we have a nice new car

I used to be a customer and was going to buy my third car from them. I went there recently and it…read moreis a totally different staff and atmosphere now. I asked about THREE cars, and they hmmmm were not on the lot and tried to steer me into things I could not afford. I will not buy anything from them. Beware

We've bought two cars there. Always great service, and had a cup of coffee while I waited. Faster…read morethan anticipated -- and they included a free car wash.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

I scheduled service for my vehicle to be done Monday, the 29th. I dropped it off today, and 2 hours…read morelater, they call me to say I should pick it up because they don't have the parts to fix it. I asked how it took them 2 hours into the appointment to let me know that. The employee then said that my appointment is next month and I came in on the wrong day. I said no, that's not right. She then raised her voice and said, "Okay, well you have to pick it up and reschedule." No apology or anything. If it was the wrong day, then why was I checked in and my car was kept for hours? I picked it up and still got no remorse for wasting my time after I planned my day around this. (basic etiquette) I'll be ordering the parts to a different dealership.

Ordered a new Grand Wagoneer, was over 100K... when it came in the owner or manager used it as a…read morepersonal vehicle until it had close to 40 miles.

We went to four different dealerships while looking for a new vehicle. This was one of them! Of the…read morefour, this was the least informative. I test drove two SUVs here. Neither of them were what I was looking for. While some salesmen at another dealership wouldn't leave us alone, the guy we worked with here didn't seem all that interested in helping us. He was nice enough, but was clearly just going through the motions. At other dealerships, we were given a little info about the car before we test drove it. Not here. We got the keys, drove, came back, got keys to another vehicle, drove, came back and said thanks and then we left. He may have been having a bad day, but he didn't do anything to make us want to go back.

I walked in wanting to test drive and Brian asked me as soon as I walked in how he could help. He…read morewas able to get the Santa Fe calligraphy for me and even cooled the car down before we went out since it was warm out and I was wearing shorts lol I thought that was very thoughtful. He explained some of the new tech inside and some options I didn't even realize it had. I had to adjust to the shift being on the steering wheel instead of the middle console so it was trial by fire but I really loved it. When I got back Brian was happy to hear that I loved it but I did preface before we left the lot that it was the first dealership I walked into and that I want to test drive multiple vehicles. He definitely gave me more info and comparing to the models I wanted to test drive which I appreciated, but luckily my husband already told me everything he said because he is into cars. He didn't push which I also appreciated. I'm just not ready to purchase yet. I did receive a follow up call two days later and got more info. I let them know I have a Honda with not even 60k miles so it will still be awhile. I just wanted to test drive so I knew far in advance. I appreciated that they said they understood and that I barely touched the surface with the Honda and they appreciated my candidness. Like I told the caller, I'll come back and work with Brian because I'm loyal so don't worry!